Hospitality Business Toolkit Report - University Name, Semester 1

This report provides a comprehensive overview of the legal and operational aspects within the hospitality industry, focusing on the 'London cafe' as a case study. It delves into the Employment Act of 2002, the National Minimum Wage Act of 1998, and working time regulations, highlighting their impact on businesses. The report examines how these laws affect employee rights and employer responsibilities. Furthermore, it explores the influence of company, employment, and contract law on decision-making processes within the hospitality sector, emphasizing the importance of adhering to regulations for smooth operations and employee efficiency. The report also includes references to relevant research, providing a solid foundation for understanding the contemporary hospitality landscape and best practices.

Hospitality Business Toolkit

• Introduction
• Legislation adhere within hospitality industry
• Company, employment and contract law impact upon decision making
• References
Table of content

In modern era, organisation working in hospitality
sector, it is very important for them to study
various factors that can affect their quality of
performance. They use to perform various
services like customers' demand, proficiency of
workers, latest technologies and other.
Introduction

Several laws are applied by the government which is compulsory to be followed by the
hospitality industry. Some of the legislations and laws are defined as follows:
• Employment Act, 2002: Employment law covers all the aspects related to the
employment. Any organisation has to follow this law for smooth running of the company.
Every employee in London cafe need to understand their rights as a worker
Legislation adhere within hospitality industry

• National minimum wages act, 1998: Under this act, several regulations were applied
from 1st April, 2018. These regulations has to be followed by London cafe which is
mentioned below:
CONTINUE…..
Age UK minimum wage per
hour
Minimum wages from
April 2018
25 years and more £7.83 £8.21
21-24 years £7.38 £7.70
18-20 years £5.90 £6.15
Under 18 years £4.20 £4.35

Working time regulations, 1998: According to this law, if an individual is under 18 they
cant work for more than 8 hours in a day and 40 hours in a week. It is very common and
compulsory for London cafe to have an agreement between the employer and the staff,
which defines all the rules and regulation an employee has to follow during his working
hours in the organisation.
CONTINUE…..

By using company, employment and contract law, the higher authority of London cafe
make it sure that the staff of the hotel should not misuse the authority, not breaching any
contract and rules which breaks the trust of the employer.
Company, employment and contract law impact
upon decision making

• There are some rules for the employees of the hotel industry which they need to follow
for running the organisation smoothly or without any hurdles, and for increasing the
efficiency and effectiveness of the staff. Some of the common rules are as follows:
• The basic duty of the hotel staff is to report on time.
• Without any reason employee should not take any leave.
CONTINUE……

• King, C. and Lee, H., 2016. Enhancing internal communication to build social capital
amongst hospitality employees–the role of social media. International Journal of
Contemporary Hospitality Management. 28(12). pp.2675-2695.
• Mejia, C. and Torres, E. N., 2018. Implementation and normalization process of
asynchronous video interviewing practices in the hospitality industry. International
Journal of Contemporary Hospitality Management. 30(2). pp.685-701.
REFERENCES

Thank you