Enhancing Hospitality Business: Coordination and Communication

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Added on  2023/06/13

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This report examines the critical role of coordination and communication within the hospitality industry, focusing on the functional roles within a business, such as housekeeping, food and beverage, and kitchen departments. It analyzes various communication methods, including formal, informal, and written, and emphasizes the importance of integrating these for effective business development. The report also assesses the effectiveness of different communication approaches and provides recommendations for The Tower Hotel London, suggesting the implementation of human relationship theory and the adoption of a democratic leadership style. Ultimately, the report concludes that a strong focus on human resource management and strategic goal analysis is essential for success in the hospitality sector. Desklib provides a platform to explore more documents like this.
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Hospitality business toolkit
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Table of Content
Introduction
Analysing importance of coordinating and integrating functions
Analysing different communication methods and levels used in an organisation
Analysing coordination and integration within a business organisation
Analysing the effectiveness of different communication methods
Recommendation
Conclusion
References
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Introduction
Hospitality industry play a key role in the development
of an economy and also helps in generation of
employment (Abbott, and Palatnik, 2018). The
hospitality industry includes the development of hotels,
restaurants, resorts, cruise which are used by travellers
and tourists.
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Analysing importance of
coordinating and integrating
functions
There are different functional roles of a business in
the hospitality sector which are essential for
development of operations. The main functional
roles which are played by management of Tower
hotel are described below:
House keeping department
Food and beverage department
Kitchen department
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Analysing different communication
methods and levels used in an
organisation
The practices that are based on communication helps a
business entity to increase development of a business. It is
also essential role of a company to select the following
methods of communication:
Formal communication
Informal communication
Written communication
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Analysing coordination and integration
within a business organisation
The business organisation should promote practices based on coordination
and integration for effective development. In the recent times, importance of
coordinating in hospitality sector is increasing day by day.
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Analysing the effectiveness of
different communication methods
In the overall development and achievement of employee goals in a
company, it is major responsibility of a company to promote various
communication methods. A business should also focus on analysing the key
strengths which are related to focus on implementation of communication
methods.
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Recommendation
The Tower hotel London should follow following recommendations in order to analyse and
achieve target goals. The hospitality industry should also majorly focus on analysing key
practices based on following recommendations:
The business organisation should implement the application of human relationship theory in
order to succeed at the marketplace.
The Tower hotel should focus on leadership based practices and adopt democratic leadership
style (Wells, 2018). This approach will help the hotel to grow more at the marketplace.
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Conclusion
From the above stated report it can be concluded that it is essential for a
business entity to focus on analysing various goals and objectives in context
of hospitality sector. This can be also concluded that it is important for a
business entity to focus on human resource management for management of
large number of employees.
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References
Turner, L., Weickgenannt, A.B. and Copeland, M.K., 2020. Accounting information
systems: controls and processes. John Wiley & Sons.
Weigand, H., Blums, I. and de Kruijff, J., 2020. Shared ledger accounting—
implementing the economic exchange pattern. Information Systems, 90, p.101437.
Wells, P.K., 2018. How well do our introductory accounting text books reflect
current accounting practice?. Journal of Accounting Education, 42, pp.40-48.
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