Personal and Professional Development Plan for Hospitality Sector

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PERSONAL AND PROFESSIONAL DEVELOPMENT

Table of Contents
INTRODUCTION........................................................................................................................2
IDENTIFICATION AND EVALUATION.........................................................................................3
CONCLUSION............................................................................................................................7
RECOMMENDATIONS...............................................................................................................8
REFERENCES........................................................................................................................... 11
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INTRODUCTION
It is essential that suitable improvements should be made in order to attain significant skills
which would be helpful in achieving desired objectives at a personal and professional level.
An individual could attain personal and professional development by effectively assessing
the weak areas of their skills and pursuing a suitable program for managing the weak areas.
Personal and professional development could be carried by the individual at any phase of
their career (Kirkwood, 2019). It could be conducted for attaining effectiveness in different
areas so that substantial benefit could be achieved in the career.
In this report, personal and professional development is developed for improving the skills
which are weak in nature and attain effectiveness for the desired career. Initially, the
assessment of the skills has been carried so that adequate information could be attained
regarding the weak areas of the skills. The models which would be utilized in the report for
assessing the skills are Gibbs Reflective Cycle and SWOT Analysis. The application of these
models would be helpful in meeting the required objective effectively. Further, the findings
of the models would be evaluated and utilized to develop the recommendations. The
recommendations would help in achieving the desired career ambition.
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IDENTIFICATION AND EVALUATION
My career ambitions are to attain a potential job role in the hospitality sector. The Gibbs
Reflective Cycle and SWOT Analysis have been utilized by me in order to assess my skills
adequately. Initially, the Gibbs Reflective Cycle has been utilized for understanding the weak
areas and further the SWOT analysis would be conducted.
GIBBS REFLECTIVE CYCLE
The model is based on five stages which comprise of description, feelings, evaluation,
conclusion, and action (El Miedany, 2019). The last stage then again meets the first stage for
further improvement.
 Description
I have pursued my education as a Hair Stylist. Also, I have worked in the cleaning
department and receptionist in my past experience which helps me in indulging with
customers and meeting their requirements effectively. I possessed good
communication skills and healthy interpersonal skills. Still, I believe that I lag in
written communication and technological skills.
 Feelings
The working experience has been quite challenging but it helps at a certain level in
my career. My communication skills have been improved at a huge level as I have to
interact with customers and other people.
 Evaluation
I evaluated that the skills which are possessed by me are good at a certain stage but I
need improvement in some areas for gaining effectiveness.
 Conclusions
It has been concluded from the aforementioned analysis that there are various areas
where suitable changes are required so that effectiveness could be attained. In
addition, the weak areas should be managed effectively so that the professional skills
could attain strength.
 Action
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It is essential that suitable action should be taken in order to manage and handle the
weak areas. There are various approaches which could be applied for improving the
existing skills such as training and development programs and assistance from peers.
The application of these approaches would be helpful at a certain extent.
SWOT ANALYSIS
Apart from Gibbs reflective cycle, the use of SWOT Analysis would also be helpful in
assessing the weak areas and gaining substantial improvement. SWOT Analysis is an
analytical tool which helps in assessing the strengths and weaknesses along with the future
opportunities and upcoming threats (Phadermrod et al., 2019). The personal SWOT Analysis
has been conducted so that personal strengths and weaknesses could be assessed. In
addition to this, the future opportunities for growth along with the upcoming challenges
could also be determined. The personal SWOT Analysis has been conducted below:
STRENGTHS WEAKNESSES
 My communication skills are quite
good
 I maintained a positive attitude
during the working
 I am flexible and quick to learn new
skills
 I am capable to learn from others
 I possessed experience in the
cleaning department
 I also work as a receptionist so I have
experience in healthy interpersonal
skills.
 I don't have the skills required for the
hospitality sector
 The technological skills are absent
 Also, my written communication skills
are poor.
OPPORTUNITIES THREATS
 Participation in the training and
development program could be
helpful in improving skills.
 Inadequate knowledge would impact
the desired career
 Ineffective learning would be
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 I could enrol for a hospitality course
in order to attain the required
knowledge for future prospects.
 The guidance or assistance from
peers would help in enhancing the
written skills.
impacting the progress
The SWOT Analysis has been helpful in understanding my strengths and weaknesses. In
addition to this, it has been helpful in gaining knowledge of the opportunities which could
be availed in the future. It is assessed from the analysis that there are certain areas which
require major attention so that suitable enhancement could be attained. Moreover, there is
a learning model which could be utilized by me in order to attain substantial learning and
knowledge. The learning model is the Honey and Mumford Model which would be utilized
by me for gaining required learning.
HONEY AND MUMFORD MODEL
The Honey and Mumford model discuss four learning styles which could be utilized by the
individual to attain learning and knowledge (Kotecha, 2019). The learning styles could be
attained by the individual naturally or through constant efforts. The learning styles are:
Activists
The learning style focuses on taking action for getting involved and fully immersed in the
learning process. The individual should be open minded for learning and attain the
knowledge effectively.
Theorist
In theorist learning style, the individual thinks carefully and logically regarding the situation
instead of working in a certain procedure. In addition to this, the learner doesn't get
impacted by the emotions and question everything during the learning process. Also, they
don't make assumptions in learning without conducting proper research and analysis.
Overall, the individual relies on logical thinking along with the evidence for the learning.
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Reflector
The individual in the reflector learning style learns by the observations. They listen and
understand the situation before making any statement. The major learning processes for
the reflector are feedback and observational activities.
Pragmatist
In the pragmatist learning style, the learner applied the knowledge and theories in order to
attain learning. The experiments and tests help the individual in gaining knowledge.
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CONCLUSION
It is essential that suitable analysis of the self should be made in order to determine the
weak areas which require major attention. The improvement in the weak areas would be
helpful in gaining effectiveness in the career. In this report, there are various models which
have been utilized in order to attain substantial learning and knowledge regarding the areas
which need huge improvement. Initially, the Gibbs Reflective Cycle is applied in the report in
order to assess the existing learning along with the weak areas. The reflection helps in
understanding areas which need major improvement for attaining effectiveness in the
career. Further, the SWOT Analysis has been conducted for gaining information regarding
four areas such as strengths, weaknesses, opportunities, and threats. It helps in determining
my strengths along with the weaknesses which would result in an adverse effect on future
career prospects. Future opportunities are also assessed for attaining improvement.
Moreover, the learning styles are also discussed in the report which could be utilized for
attaining substantial learning and knowledge. The application of the learning styles would be
helpful at a huge level in strengthening personal and professional development.
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RECOMMENDATIONS
I want to work in the hospitality sector as the head of the cleaning department. There are
various areas in which significant improvement is required by me so that I could attain
effectiveness. The application of different models has been helpful in determining my
strengths and weaknesses. In addition to this, it helps in understanding the areas which
require major improvement so that I could attain the desired career prospects. There are
certain recommendations which have been made so that I could meet the objective of
getting the desired career in a given timeline.
S.No
.
Improvement Area Time Duration Resource Report
1. Technological Skills Three Months Training and
Development
Program
I would be
participating in
the training and
development
program which
would help in
gaining learning
through the
technological
area. In addition
to this, the
program would
take around
three months
which would be
helpful in
attaining
significant use
of the
technological
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area.
2. Hospitality Course Six Months Qualification
Course
A qualification
of hospitality is
required to
attain a desired
position in the
career. The
qualification
course for
hospitality
would take
around six
months which
helps in
understanding
the basic skills
that are
necessary for
the job role.
3. Written communication
skills
1 Month Coaching The written
communication
skills could be
improved in a
period of one
month. The
coaching would
be helpful in
improving my
written
communication
skills.
4. Personality Development 2 Month Coaching and It is essential to
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feedback from
peer
have effective
personality and
it could be
attained
through
coaching as it
would help in
gaining
knowledge and
learning
regarding skills
which are vital
for the job
profile.
The above plan would be adequately followed in order to attain effectiveness in the weak
areas. The skills which are required for future career prospects would be effectively attained
through the help of different activities. The time incurred in conducting the activities is
around six months which would be sufficient to attain effectiveness in the weak areas and
attaining the desired job position.
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REFERENCES
El Miedany, Y., 2019. Reflective Learning, Reflective Teaching. In Rheumatology Teaching
(pp. 199-233). Springer, Cham.
Kirkwood, J., 2019. The case for personal development. Perspectives: Policy and Practice in
Higher Education, pp.1-5.
Kotecha, A., 2019. Learning styles. InnovAiT, p.1755738018814278.
Phadermrod, B., Crowder, R.M. and Wills, G.B., 2019. Importance-performance analysis
based SWOT analysis. International Journal of Information Management, 44, pp.194-203.
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