Hospitality Business Toolkit: Communication and Coordination

This report examines the hospitality business, focusing on communication methods, functional roles, and coordination strategies. It explores various communication techniques, including written, oral, and non-verbal methods, and their effectiveness in the hospitality sector. The report also details different functional roles, such as resort managers, restaurant managers, and chefs, highlighting the importance of effective communication for successful business operations. Furthermore, it emphasizes the importance of coordination and integration in managing the hospitality business. The report concludes with recommendations, emphasizing how effective communication and coordination can enhance overall business performance and provide comprehensive information to employees, particularly within the food and beverage department. References are also provided to support the findings.

THE HOSPITALITY
BUSINESS
TOOLKIT

TABLE OF CONTENT
 INTRODUCTION
 DIFFERENT FUNCTIONAL RLE WITIHN HOSPITALITY SECTOR
 COMMUNICATION METHOD
 COORDIANTION AND INTEGRATION
 EFFECTIVENESS OF COMMUNICATION METHODS
 JUDGEMENT AND RECOMMENDATION
 CONCLUSION
 REFERENCES

INTRODUCTION
Hospitality industry includes various types of
businesses like for example, food and drink service,
lodging, theme parks, restaurant, transportation,
travelling, airline and many other services.

Different functional roles within the
hospitality sector
Different functional roles within the hospitality
sector
 Resort or hotel manager
 restaurant manager
 food and beverage manager
 marketing and sales manager
 Chef

Communication methods:
 There are different communication methods which can be
used effectively in the organization.
 Written
 Oral
 Non verbal

Coordination and integration
 Coordination and integration is important for because of
proper management of work.
 This mainly requires when food preparing and order taking
with customers.

Effectiveness of communication methods
 All the communication methods are important and
effective for the business.
 Those helps to convey messages with others in
proper format for completing work with more
accuracy.

Judgements and recommendation
 Coordination and interaction is enhanced the overall
business performance because these help to solve issues
in proper manner.
 This provides complete information to people and
employees with the food and beverage department.

CONCLUSION
 From the above discussion it is summarised that
communication is very essential in hospitality sector.
 Also, it discussed about different hospitality roles like
resort and hotel manager, chef and many others.

REFERENCES
 Cornett, M.M. and Saunders, A., 2016. Financial institutions management: A
risk management approach. McGraw-Hill/Irwin.
 Gapenski, L.C. and Pink, G.H., 2017. Understanding healthcare financial
management. Chicago: Health Administration Press.