Impact of COVID-19 on Hospitality Destination Planning & Development

This report examines the impact of the COVID-19 pandemic on the hospitality and tourism industries, focusing on destination planning and development. It highlights the significant decrease in sales, the challenges faced by museums like the one in Canterbury, and the overall disruption to revenue generation. The report discusses the implementation of new safety measures, sanitation practices, and the adoption of new technologies to restore customer confidence. It emphasizes the importance of government policies, diversification of markets, and the creation of recovery plans to rebuild the tourism economy. The report also mentions the significance of hygienic food safety measures and the need for strong coordination between the hospitality and tourism sectors. Ultimately, the report underscores the crucial role of tourism in increasing revenue, improving the standard of living, and promoting cross-cultural and commercial activity.

HOSPITALITY
DESTINATION
PLANNING &
DEVELOPMENT

Table of Contents
MAIN BODY...................................................................................................................................3
HOSPITALITY DESTINATION PLANNING &DEVELOPMENT:............................................3
CANTERBURY : MUSEUM IN UNITED KINGDOM................................................................3
REFERENCES................................................................................................................................5
........................................................................................................................................................5

MAIN BODY
HOSPITALITY DESTINATION PLANNING &DEVELOPMENT:
The impact on hospitality due to corona virus (covid 19) is on sales , wealth
maximization and management system. Hospitality is a major revenue generation part , but this
pandemic has came like a disaster, which is highly impact on profit maximization. It has
decrease in sales and made new terms and conditions which is making customers bookings
inconvenient, which totally ruined this industry. People are getting sacred nobody is looking
forward to visit in hotels. And properties are not wiling to pay that higher loan amount
instalment which creates difficulties to run in significant manner.
CANTERBURY : MUSEUM IN UNITED KINGDOM
This is very beautiful museum in UK. People are paying to visit in this museum but due
this pandemic novel corona virus has decreased the sales. it also affected on the attractiveness
because there is no manpower to maintain them. The main reason of decremental in sales that is
people have to keep social distancing along with personal safety, there is new terms and
conditions and market policies. So, people are not prefer to go anywhere, and they know how to
get rid from this disease. They have to stay at home and do work from home, vaccination is yet
to come.
` Tourism is a major part of the country for revenue generation which affects the countries
overall GDP and development. By evaluating the current scenario companies apply to several
approaches to maximise the customer base. Organisations are implementing strategies to
increase the safety measures, provide immaculate facilities. Giving the proper sanitization,and
distributing the mask.
They also has started to new variation of work,check the body temperature after that
allow to visit the place. When guest is suffering from any kind of health issues so, company are
able to give medical treatment on the spot and apply to new protocols for safe travel. It also helps
to diversify the markets, this thing increases the confidence of customer to regenerate the tourism
sector. Tourism sector also can open the cafes restaurants near the tourist destinations with high
safety precaution because people come to enjoy the holidays or vacations.
In addition to this industry must provide hygienic food safety measures this concept will
reopen the industry again. This sector can focus on recovery plan to rebuild the destination, with

some new innovative ideas and investment. It can include applications for visitors and domestic
tourism drive. These methods are necessary to rebuild the tourism economy with success, so
business can operate easily. The hospitality and tourism sector should also continue to
strengthening their coordination performance to go with the business. Governments must
implement long term policies to ensure the better development of the country. Tourism plays
crucial role in increasing the revenue, it increases standard of living, it promotes cross culture
and commercial activity. This industry add financial activity along with generates the jobs and
plays a significant role in improvement. It creates countries brand value image to identify.

REFERENCES
Books and journals
Konovalova, and et. al., 2018. Forming approaches to strategic management and development of
tourism and hospitality industry in the regions. Journal of Environmental Management
& Tourism,9(2 (26)), pp.241-247.Isaac,
R.K., Çakmak, E. and Butler, R. eds., 2019. Tourism and hospitality in conflict-ridden
destinations. Routledge.
Sedarati, P., Santos, S. and Pintassilgo, P., 2019. System dynamics in tourism planning and
development. Tourism Planning & Development, 16(3), pp.256-280.