Contemporary Hospitality: Development, Staffing, and Industry Analysis

This report examines the contemporary hospitality industry, focusing on its development, staffing requirements, and the challenges it faces due to recent developments. It analyzes the scale, scope, and diversity of the industry, discussing the organizational structure of various hospitality organizations and the roles of related professional bodies. The report assesses the staffing needs of different hospitality sectors, including job roles, responsibilities, and qualification requirements. Furthermore, it explores operational, managerial, and legislative issues arising from recent industry trends, such as increasing global competition, emphasis on customer service, changing customer values, and technological advancements in marketing management. The analysis includes a discussion of opportunities like investment in infrastructure and threats such as global economic crises, emphasizing the importance of quality management and customer-centric approaches to ensure future success. Desklib offers this student-contributed document alongside a wealth of study tools for students.

Running head: HOSPITALITY INDUSTRY
Hospitality Industry
Name of the Student
Name of the University
Author Note

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Part a):
In recent years it has been observed that with the increasing market demands a large
number of industries are emerging and gradually moving towards developmental approach. In
a rapid growing global market it is required that one should have fast pace towards economic
development and in order to achieve that purpose one should focus on a number of changes
that would help in achieving the recent developing trends (Neilson, Pritchard and Yeung
2014). It can be stated with the development of other industries the marketplace has become
globally challenged with the advent of new changes in the taste and preferences of the
consumers, the higher market demands and change in human needs (Xie, Batra and Peng
2015). It can be noted that the various segments of the hospitality industry includes- travel
and tourism, food and beverage and accommodation.
The hospitality industry is a fast growing industry and from the very beginning it has
been focusing on making various changes in the technological department in order to
emphasis on its developmental areas in future (Hudson and Thal 2013). It can be stated that
in today’s landscape, the hospitality industry has contributed a lot in developing a dynamic
environment through technology in last few decades. It has been observed that in recent times
in a state of constant movement and evolution it is required that one should replace the age
old worn out machineries with a variety of new tools in order to ensure efficient working of
technological factors in the future. It has been observed that with the emergence of new
technologies, many hospitality industries have shifted their old ideas to achieve
environmental sustainability thereby reducing the use of unlimited energy. It can be seen that
in some of the hospitality industries in this regard focuses on the use of daylight harvesting in
order to adjust indoor lightning which is purely based on natural sunlight coming from
outdoors (Bowie et al. 2016). It can be added that with the emergence of various travel sites

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online customers has been benefitted a lot as it provided assistance in finding the best deals
online and exploring their experiences accordingly.
The customer taste and preferences and their expectations in current state has taken
a new turn and has undergone a major change. In order to match with the recent change in the
outlook of the customers the hospitality management has made major changes in their sectors
(Prud’homme and Raymond 2013). It has been observed that customers nowadays prefers
environment which is more likely their home and they demand for environments which
match the criteria of home away from home and in order to meet such demands the
hospitality industrial sectors have focused on building long term relationship which promotes
meaningful interactions between the customers and the staffs of the organization in general.
It has been observed that in a globally challenged market there is always a fear on
new entrants which can externally affect the long term success of any industry. It has been
observed that with the growing competition in the hospitality industry the hotels and tourism
industry are at a risk of currency which can lead to global exposure in future. It can be seen
that opening of new ventures which focus on providing better amenities to its customers and
at the same time maintaining the quality of food and other operational factors may provide
tough competition to the hospitality industry in future (Boella and Goss-Turner 2013). It can
be seen that competition is sometimes associated with changes in economic factors as well
however in recent trend the emergence of a number of Airline companies have created major
competition in this sector and as a result the industry has suffered economically in this regard.
It has been noted that changes in law could affect the hospitality industry to a great
extent. It can be observed that changes in the regulatory system of the hospitality industry
from time to time may affect the business operation therefore it can be noted for instance
change of taxation laws in some countries may largely affect the costs of the hospitality

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industry (Webb 2013). The Government from time to time has been adapting new laws and
regulations and it is necessary that businesses should follow such regulations and adapt such
laws in their organization in order to change their operations by applying new policies. In this
regard it can been observed that sometimes the business operation of such industry undergoes
a major setback due to sudden changes in the law and regulation and because of this reason in
certain cases the industry faces problems in conducting its business.
It can be predicted from the changes that has been mentioned above that the future
development of the hospitality industry which would produce an impact on such industry
involving the increase of global competition in the marketplace, to lay much emphasis on the
customer service, change in customers’ value and brand consciousness and changes in
marketing management in regard to technological changes.
Figure: Future development trends affecting the Hospitality Industry.
Source: [Created by the Author].
HospitalityIndustry

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Part b):
It can be mentioned that the hospitality industry is a largest growing industry and its
future depends on the changing taste and preferences of its customers to a great extent. The
hospitality industry from the very beginning is focused in customer satisfaction by involving
considerable changes in those sectors where it is much needed for instance changes in
technological factors in order to meet the fast growing pace of most of the industries and at
the same time changing their trends according to customer needs and demands (Gustavo
2013). It can therefore be added that with regard to the above changes the future
developmental trends that would take place in the following manner like increasing global
competition, much emphasis on customer service, growth in customers’ brand and value
consciousness and changes in marketing management by bringing considerable changes in
technology.
It is therefore important to analyze the hospitality industry based on the opportunities
it has at present and the threats which can be faced by it for making future prediction on the
industry trends. There are many opportunities available to the hospitality industry and the
major involves around the investment in infrastructural needs in order to meet the new targets
of the customers and the same time the new emergence of global markets (Köseoglu et al.
2013). In order to meet such demands it is important to encourage customers to increase their
demands of services which will be beneficial in uplifting the economic situation in the future.
It can be mentioned that with the increase in competition there has been a global
economic crisis which has been considered as major threat in the present years and therefore

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in order to fulfill such crisis it is required that the industry should undertake implementation
of quality management by ensuring the increase in efficiency and reducing costs in the
technological process (Duncan, Scott and Baum 2013). It can be mentioned in this regard that
as the hospitality industry largely depends on its customers’ changing outlook it should make
changes not only in the technological sectors however changes should be made in regard to
social and economic factors by focusing on customer needs and demands and maximizing
profits in the process. It can be mentioned that in order to overcome threats it is required that
customers should be aware of the unique services and the products used by such hospitality
industry in order to contribute to the progress of such industry in implementing new ideas by
massive investment in areas of global crisis.
Figure: Opportunities and Threats of the Hospitality Industry.
Source: [Created by the Author].
OpportunityInvestmentinInfrastucturalNeeds.ImplementationofQualityManagement.

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References
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