Contemporary Hospitality Industry: Operational and Managerial Issues

This report analyzes the contemporary hospitality industry, focusing on operational, managerial, and legislative issues. It addresses the impact of technology on hotel operations, including housekeeping, front office, and other departments, and its broader effects on the travel and tourism sectors. The report also examines the current image of the hospitality industry, highlighting its growth, brand development, and the importance of understanding diverse cultures through customer interactions. It further explores the different sizes of businesses within the industry, such as restaurants, and their role in providing quality services and customer satisfaction. The report also includes justified predictions for potential trends and developments, emphasizing customer-focused approaches and strategies for growth in hotel, travel, tourism, and food and beverage sectors, while referencing various academic sources.

Contemporary Hospitality
Industry

3.1 Analyses operational, managerial and legislative
issues resulting from recent developments
There are many issues like operational, managerial and some legal issue are
affecting the hospitality industry.
Operational Issues
Technology based issues: This issues are negative impact on the hotels.
Because now day technology is must of all the work like housekeeping
work, department works, front office work and other works which is
operated by the technology. This is effects not only the hotel business but
also the travel and tourism business. So that it must be important for using
the latest technology in the Marriott.

3.2 Discuss the current image of the hospitality
industry
 Hospitality industry is the very strong image in the business. Hospitality
industry is regularly growth and development of their brand image.
 In the hospitality industry includes hotels businesses, travels businesses
and tourism businesses.
 All the businesses are regularly developed and grow in the hospitality
industry.
 The hospitality industry is the most entertainment place of work and
level of the different responsibilities.
 The hospitality industry is to understand the various cultures through
meet the different peoples.
 The quality of services are giving the hospitality industry and they can
effort to achieving the goals and objectives.

M3 Different size of businesses in hospitality
industry
 There are different size of businesses in the hospitality industry.
Such as foods businesses, club businesses, restaurants businesses etc.
 Restaurants Businesses: This businesses is includes in the hospitality
industry. They can provides services to customers expectation and
customers satisfaction for the better quality products.

4.1 Present justified predictions for potential trends
and developments in hospitality.
 The hospitality industry adopted various trends and
development in their current and futures growth. The hotel
businesses, travels and tourism businesses and foods and
beverages businesses for growing in the hospitality industry.
 In the hotel sectors includes various strategies for developing
the growth of the business. They can only focus on customers
expectations and satisfaction. The hospitality industry is
adopted the customer focused approach.
 The foods and beverages business is also regularly developed
in the hospitality industry.

References
Bhatia, S., 2016. Development of electroactivated heterogeneous
transition metal-based systems to synthesize deuterated compounds
and alkylamines. Michigan State University.
Carpanese, G., 2017. Business model and financial performance of
professional football clubs.
Oskam, J. and Boswijk, A., 2016. Airbnb: the future of networked
hospitality businesses. Journal of Tourism Futures. 2(1). pp.22-42.
Willie, P.A. And et.al., 2017. Human capital challenges in the hotel
industry of Canada: finding innovative solutions. Worldwide
Hospitality and Tourism Themes. 9(4). pp.402-410.

THANK YOU