Hotel Chain Recruitment Report: Skills, Franchising, and Economics

This report delves into the multifaceted world of hotel chain recruitment, offering insights into the different types of businesses within the hospitality industry, such as restaurants, bars, and event services. It explores the operational roles within these establishments, emphasizing the importance of departments like human resources and finance in ensuring smooth operations and customer satisfaction. The report also examines the contribution of franchising to the hospitality sector, highlighting its role in business development and brand image. Furthermore, it discusses the skill requirements for employees in the industry, including communication, customer service, and problem-solving abilities. Finally, the report analyzes the contribution of the hospitality industry to local, national, and international economies, emphasizing its impact on employment, business services, and overall economic growth.

HOTEL CHAIN RECRUITMENT
P1 Different type of business within the hospitality
industry
•In the hospitality industry different types of business
is the restaurants’ bars, club, event, conferences and
travels services. That services and business of
hospitality industry offer opportunity to develop their
hospitality service and attract customer for use this
hospitality services(Dong, Bartol, Zhang and Li,
2017).
•When the industry provide better hospitality service
that will invite customer for using their services. In
this services industry provide their customer
different type of truism packages, event offer and
other beneficial conferences that will customer to
develop their skill.
•In the hospitality industry hotels provide their
customer different type of services that services are
attract customer for improve industry productivity and
profitability. The hotel work only for provide best
facility and services for the customer.
P 2 Range of operational and functional department
•In the functional department hotel star London include human
resource, housekeeping, security, sales and finance
department that will be help hotel for making effective deal for
the customer and provide best services.
•That will be improving hotel activity and facility for the
customer attraction. That deal with be try to make effective deal
with customer, services users and staff work for the running
smoothly hotel business in the hospitality industry(Brida, .,
Cortes-Jimenez, and Pulina, 2016).
•Operational and functional department play a significant role to
analyze industry administration sales, marketing, human
resource, security, accountant, engineer, kitchen,
housekeepingand finance etc. will be work for industry and
customer.
•When this department work properly for attracting customer
and customer are convince for using this services that will be
define functional department manage good working condition.
P3 Contribution of hospitality industry in local, national and international
economics
•The hospitality industry helps to growth of country economic condition,
improve employment, business services.
•In the local industry the hospitality services are work for making profit and
improve productivity, life style that will help increase industry profitability so
that will fact on economy. In the national market hospitality services provide
their customer services according to their requirement and demand(Erbe,
2014. ).
•The hospitality services provide their customer truism services, food and
beverage services and also provide event services that will be help for making
company GDP.
• In the international hospitality services work for making profit and improve
customer satisfaction and also improve company growth and profit.
P 4 Operational role in the hospitality industry
•In the hospitality services operational requirement play a virtual role in
the organization. The operational department employee work making
strategy and policy for industry development.
• In this department employee work recruitment, training, selection,
planning, monitoring and contribute for the collecting information and
prepare strategy for improvement(Khodakarami and Chan, Y, 2014).
•In that department analyze working process work flow and company
requirement for maintaining safety and healthy in the work environment.
The recruitment give new ideas and new strategy and training give
develop employee working condition and working ability that will help
organization to achieve company objective and goal
P 5 Skill requirement and role in the hospitality industry
•In the hospitality industry employee require communication skill, customer
service skill, team work skill, good problem solving, decision making and
good creativity skill that all skill help employee management team improve
industry customer attraction and customer satisfaction(EdgellSr, 2016).
•In the hospitality industry team and individual employee and management
have knowledge above understand customer knowledge and improve their
relation.
•The employees have power for convince customer and satisfy using their
industry services.
•Employees have flexible and aware for new technology, latest trend and
market updating that will skill required in the hospitality industry employee
and management.
References
Khodakarami and Chan, Y, 2014. Exploring the role of customer relationship
management (CRM) systems in customer knowledge creation. Information &
Management, 51(1), pp.27-42.
Erbe, 2014. Approaches to managing organizational diversity and innovation. IGI
Global.
Dong, Bartol, Zhang and Li, 2017. Enhancing employee creativity via individual skill
development and team knowledge sharing: Influences of dual‐focused transformational
leadership. Journal of Organizational Behavior, 38(3), pp.439-458.
Edgell Sr, 2016. Managing sustainable tourism: A legacy for the future. Routledge.
Brida, ., Cortes-Jimenez, and Pulina, 2016. Has the tourism-led growth hypothesis
been validated? A literature review. Current Issues in Tourism, 19(5), pp.394-430.
.
P6 Franchising contribute in hospitality industry
•Franchising contribute in the hospitality industry to develop business
provide certain services, improve brand image.
•Franchising offer industry to make independence and develop business
network.
•For the franchising development that industry use location at near
airports, highways.
Licensing contribute in hospitality industry
Licensing in the hospitality industry to fellow law due to public health.
Licensing help company to improve revenue. It also create foreseen and
unforeseen.
Licensing is a legal agreement to provide right sell good and services.
Licensing the ownership of the good and intellectual property.