Annotated Bibliography: Poor Management Impact on Employee Retention

This annotated bibliography focuses on the research question: "What is the impact of poor management performance on low employee retention in the hospitality industry?" using a case study of Park Plaza Westminster Bridge London. It compiles a list of articles and journals discussing various aspects of employee retention, including the benefits, metrics, and effects of poor retention. The bibliography covers topics such as HR practices in the hospitality industry, the impact of psychological ownership, employee turnover causes and strategies, firm-specific worker incentives, and the role of socialization in new employee retention. It also includes studies on bullying in the workplace and the moderating role of work-life balance on employee turnover intention.

Research question: What is the impact of poor management performance on
low employee retention in hospitality industry” A study on Park Plaza
Westminster Bridge London.
Articles and journals
Marc Holliday, What Is Employee Retention? Benefits, Tips & Metrics, 2021. [Online]
Available through <https://www.netsuite.com/portal/resource/articles/human-
resources/employee-retention.shtml>
A Review of HR practices and Employee Retention in Hospitality Industry, 2020. [Online]
Available through
<https://ejmcm.com/pdf_6389_978ef86f4b25c667908b022577ac38af.html>
After Effects of a Poor Employee Retention, 2021. [Online] Available through
<https://www.managementstudyguide.com/effects-of-poor-employee-retention.htm>
Alice, H.Y. and GAMOR, E., 2021. When my pay is lower than my expatriate colleagues:
Where do the Hospitality Managers go from here?. International Journal of Hospitality
Management, 95, p.102953.
Degbey, W.Y., Rodgers, P., Kromah, M.D. and Weber, Y., 2021. The impact of psychological
ownership on employee retention in mergers and acquisitions. Human Resource
Management Review, 31(3), p.100745.
Employee turnover in hospitality industries A study of service staff, 2021. [Online] Available
through
<https://www.researchgate.net/publication/268087499_Employee_turnover_in_hospital
ity_industries_A_study_of_service_staff>
Employee Turnover in Hospitality: Causes and Retention Strategies, 2021. [Online] Available
through <https://www.highspeedtraining.co.uk/hub/employee-retention-in-hospitality/>
Impact of Employee Retention on Performance of a Company, 2021. [Online] Available
through <https://bohatala.com/impact-of-employee-retention-on-performance-of-a-
company/>
IMPACT OF EMPLOYEE TURNOVER ON HOTEL INDUSTRY, 2020. [Online] Available
through <http://granthaalayah.com/Articles/Vol5Iss4/16_IJRG17_A04_240.pdf>
Kryscynski, D., 2021. Firm-specific worker incentives, employee retention, and wage–tenure
slopes. Organization Science, 32(2), pp.352-375.
Kumar, S., TALENT MANAGEMENT-A STRATEGIC TOOL FOR EMPLOYEE
TURNOVER & RETENTION.
Managing for Employee Retention, 2021. [Online] Available through
<https://www.shrm.org/resourcesandtools/tools-and-samples/toolkits/pages/
managingforemployeeretention.aspx>
Odetha Antonnett Davis, Strategies for Low Employee Turnover in the Hotel Industry, 2021.
[Online] Available through <https://scholarworks.waldenu.edu/cgi/viewcontent.cgi?
article=6348&context=dissertations>
Pradhan, A. and Misal, A., 2021. An Analytical Study of Impact of Socialization on New
Employee Retention in 5 Star Hotels. PRADHAN, A., & MISAL, A.(2020). An
Analytical Study of Impact of Socialization on New Employee Retention in, 5, pp.66-76.
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PROSPER ATONGDEM&JAMES COMBERT, Evaluation of Factors That Influence Employee
Turnover in the Hospitality Industry in the Upper East Region, 2021. [Online]
Available through <https://www.iosrjournals.org/iosr-jbm/papers/Vol21-issue8/Series-
1/F2108014056.pdf>
Quinn, S., 2021. A qualitative investigation into the experiences and views of managers and
senior leaders of the drivers of bullying in Victorian Public Sector workplaces (Doctoral
dissertation, Swinburne University of Technology).
Santhanam, N., Kumar, J.R., Kumar, V. and Saha, R., 2021. Employee turnover intention in the
milieu of human resource management practices: moderating role of work-life balance.
International Journal of Business Innovation and Research, 24(1), pp.57-75.
Sembiring, S.N.B., Lumbanraja, P. and Siahaan, E., The Effect of Leadership, Emotional
Intelligence and Social Support on Employee Performance through Job Satisfaction at
PT Bank XYZ Regional Credit Card Medan. Work, 91(11), pp.8-89.
Sorenson, L., 2021. Employee Retention Rate.
Willie, E.D., 2021. Hospitality Industry Employee Turnover (Doctoral dissertation, Walden
University).
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