This report provides a comprehensive analysis of a hospitality business tool kit, examining key aspects of financial performance, human resources management, and relevant legal considerations. The report begins by investigating principles of handling financial performance, including the use of double-entry bookkeeping and the preparation of a trial balance. It then delves into the HR life cycle, specifically for a Front Office Manager role, including recruitment, onboarding, retention, and development strategies. Performance administration plans are discussed, alongside employee retention issues. The report further explores relevant legislation, including company, employment, and contract law, providing examples of their impact. Finally, it examines functional roles within a hotel and explores communication, coordination, and monitoring methods within a hospitality organization, offering a holistic overview of the business operations and management strategies within the hospitality sector.
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