Hilton Hotel Report: Functional Roles, Communication, and Integration

This report provides a comprehensive analysis of the Hilton Hotel, focusing on communication methods, functional roles, and their impact on the organization. The report begins by outlining the various functional roles within the hospitality sector, with specific reference to the Hilton Hotel, and then delves into the different communication methods employed, such as employee check-ins and anonymous feedback. It also examines the critical aspects of coordination and integration within the organization, highlighting how these elements contribute to achieving desirable outcomes. The report further evaluates the effectiveness of different communication methods, emphasizing how they enhance employee performance and customer satisfaction. Recommendations are provided, emphasizing the importance of employee involvement in decision-making and the equitable distribution of roles and responsibilities. In conclusion, the report underscores the significance of the hospitality sector in driving economic growth and enhancing consumer experiences, with a particular focus on the financial and accounting aspects that measure organizational performance. The report is based on the available information and provides a high level overview of the topics covered.

Hospitality business and toolkit

Table of Content
 Introduction
 Different functional roles within the hospitality sector
 Different communication methods
 Review of Coordination and Integration
 Effectiveness of different communication methods
 Judgments and recommendations
 Conclusion
 References

Introduction
A hospitality unit consist of restaurant, hotel or an amusement part which consist of various
units such as maintenance of facility and direct operations in order to serve consumers in best
manner. It is multi billion dollar industry which rely on availability of leisure time, disposable
income of consumers and level of satisfaction for gaining desirable outcomes. Respective
report is based on the Hotel Hilton which is a global brand of full services of hotels and resorts
under flagship of American multinational hospitality company Hilton.

Different functional roles within the
hospitality sector
In hospitality industry there are various functional roles that enables in coordinating and
managing business activities potentially. In context of Hotel Hilton they for cooperating
with various business activities comply with kinds of functional roles that are as follows:
 Human resource with marketing
 Marketing with production

Different communication methods
In hospitality industry there are no. of communication methods in order to transmit the
potential knowledge and information to the end user. In context of Hotel Hilton they uses
communication tools that are as follows:
 Employee check ins
 Anonymous feedback

Review of Coordination and Integration
In an organization coordination and integration plays very much important role to gain
desirable outcomes by setting goals and objectives properly. In an organization coordination
and integration required in strategy or new strategy that must depend on managers and
employees. In context of Hotel Hilton they coordinate their decision makers by implement
new strategies as per plan. Coordinate and integration required within organization when
leadership style changes, in that regards employee need to understand style and have to work
accordingly.

Effectiveness of different communication
methods
In an organization to share the knowledge and information required various kinds of
communication tool, in context of Hotel Hilton they use various kinds of communication tools
that is anonymous feedback and employee check ins both communication methods helps in
improving the performance of employees and in enhancing consumers satisfaction level by
taking feedback and improving participation of employees potentially.

Judgments and recommendations
It has been recommended that in an organization by involving people in decision making
process and by distributing roles and responsibilities as per their skills and capabilities helps in
coordination and integration. So it is obligatory to provide potential opportunities to all people
in equal manner that helps in maintaining motivation level of employees.

Conclusion
From the above report it has been concluded that hospitality sector is one of most important
for economy as it helps to enhance consumer experience and contributes in giving
employment. Financial information and its accounting plays very much significant role to
measure and evaluate the performance of organization in terms of monetary.

References
 Wiltshier, P. and Griffiths, M., 2019. Managing Religious Tourism.
CABI.
 Wiltshier, P., Griffiths, M. and Clarke, A., 2019. 14 Toolkit: Managing
Relationship Marketing with Sacred and Secular Consumers. Managing
Religious Tourism, p.167.

Thank You