Human Resource Management in Hospitality Sector: HND Report Analysis

This report provides a comprehensive analysis of Human Resource Management (HRM) within the hospitality sector, specifically focusing on the role and purpose of HRM, the importance of human resource planning based on supply and demand, and an assessment of current employment relations. The report examines how employment law affects the management of human resources, using Holiday Inn as a case study. It covers key aspects of HRM, including recruitment, selection, employee compensation, and strategies to improve employee performance. The objectives of HRM are discussed, emphasizing organizational goals such as maximizing productivity and efficiency. The report also highlights the significance of developing effective management plans to establish better employer-employee relationships, including policies, rules, and conflict resolution. The conclusion emphasizes the essential role of HRM in maintaining healthy employment relations to achieve organizational objectives.

HUMAN RESOURCE
(Task 1 and Task 2)

Table of content
• Introduction
• Analyse the role and purpose of Human Resource Management in hospitality sector
• Justify a human resource plan
• Assess the current state of employment relations in hospitality industry
• How employment law affects the management of human resources in Holiday inn
• Conclusion
• References

Introduction
Human resource management can help to an organization to select most
suitable candidates so that IHG Groups can deliver effective services to
consumers. This presentation discussion about purpose, role and status of
employment relation in service industry.

Role and purpose of Human resource management
Human resource management is essential to the manage the persons in an
organization so that efficiency can be maximize. It includes recruiting,
selecting, employee compensation and benefits. It provides help to IGH
Groups to recruit most desirable employees so that it can satisfy consumers
in its hotel.

Continue…
Human resource manager of an organization can encourage the
employees to work together so that task can be done timely and
effectively. HR manger of IGH Groups can resolve the issues among
employer and employee so that they feel comfortable to work. It can
encourage the workers to perform effectively and it frame strategies
which can build commitment in employees. As a result their
productivity and efficiency can be maximize and task can
accomplish timely and smoothly.

Purposes of HRM
Purpose of HRM is make effective manage the
employees in the organization so that work can be
done as per the requirements of company. It helps to
recruit most desirable candidates so that they can
deliver the best services to consumers and satisfy the
needs. It increase the efficiency and productivity in
IHG Group.

Objectives of Human resource management
Human resource management has various objectives which can help IGH
Groups to achieve their organisational goals. There objectives are as
follows:
Organisational objectives: HRM always focuses to maximize productivity
and efficiency so that IGH groups can achieve its objectives which is satisfy
their consumers and generates more profits.

Strategies to improve performance of staff
• Strategies are made by HR manager so that it can
improve performance of employees in IGH Groups and
accomplish organisational objectives. It can develops
various strategies such as:
• It can provides training to staffs so that their skills can be
improved which help to enhance the performance of
workers.

Human resource plan based on supply and demand
Human resource plan can be prepare by HR manager and it involves
identifying staffing needs, forecasting available personnel and evaluate what
additions or replacements are essential to control the employees. IGH Group
can make plan on the basis of supply and demand in its hotel. HRM planning
involves mainly three steps which are as follows:

Continue..
Observation: It is the responsibility of HR manager to observe the
performance of persons. So that it can know abilities of staffs. If someone is
not able to perform than it can provides training so that it employee can
work better so achieve organisational goal. IFH Groups can make this type
of HRM plan so that productivity and efficiency can be maximize. As a
result it can able to satisfy their consumers

Continue..
• Analysing organisational objectives
• Availability of existing human resource
• Forecasting demand and supply
• Estimating manpower gap
• Design human resource action plan

Assess the current state of employment relations in
a selected service industry
It is duty of human resource manager to develop effective management plan
which can establish better employment relations. It helps to create healthy
working environment and culture. Strong relations among employer and
employee help an organisation to accomplish their targets on time and
smoothly.