Analysis of Emerging Trends in the Hospitality Industry Report

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Added on  2023/02/02

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AI Summary
This report provides an analysis of the emerging trends within the hospitality industry, using Hilton Hotel as a case study. It explores various leadership styles, with a focus on transformational leadership and its application. The report examines organizational responsibility and responsible leadership, leading to corporate leadership systems, with an emphasis on Corporate Social Responsibility (CSR) and its benefits to the hotel and community. It also discusses the importance of sustainability, including energy and water efficiency, waste reduction, and chemical reduction. Furthermore, the report investigates the impact of social media on the industry, including both benefits like reaching new customers and risks associated with misuse. Finally, it suggests strategies for mitigating these risks, such as developing ethical policies. The report concludes by summarizing the key findings and emphasizing the industry's growth through unique services and facilities.
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EMERGING TRENDS IN THE HOSPITALITY
INDUSTRY
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Cover Content
• Introduction
• Analyse and apply an appropriate leadership style
• Organisational Responsibility And Responsible Leadership Leads To Corporate
Leadership Systems
• CSR
• Benefits of social media
• Strategies
• Conclusion
• References
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INTRODUCTION
The hospitality industry has been grown in current time period by providing
variety of unique services and facilities to their guests. The report is based
on Hilton hotel (London) which is multinational hospitality industry and they
are serve variety of goods and services to their guests in proper manner.
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Analyse and apply an appropriate leadership
style
A leadership style define as a leader's characteristics
behaviour and attitude at the time of directing, motivating,
guiding, managing and maintaining all group of people.
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CONTINUE...
There are various types of leadership style
which includes authoritarian, participative,
transformational, transactional and situational
leadership style which help manager in
managing all business operations as well as
their employees.
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CONTINUE...
Hilton hotel manager can adopt transformational leadership style which is one of
most effective style. This style was established during the year of 1970s and
there are some key characteristics of this leadership style which help in manager
in motivate and inspire their employees for perform appropriate work.
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CONTINUE...
The main reason behind selecting this leadership style is
that it will help Hilton hotel managers in creating valuable
and positive changes in the followers with the end goal of
formulating employees into leaders.
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Organisational Responsibility And Responsible Leadership
Leads To Corporate Leadership Systems
Hilton hotel main responsibility is
to manage and maintain all the
business operations and its
functions effectively in order to
gain attention of large number of
customers.
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Along with this, Hilton hotel leaders are perform their work for reaching with
greater competitive advantages. A company manager can lead towards
corporate leadership system which provide competitive advantages in better
manner.
CONTINUE...
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There are various organisational responsibility and responsible for leadership which lead
towards corporate system that are described as under:
Social responsibilities
Environmental responsibilities
Ethics and business
Management Responsibilities
Legal responsibilities
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CSR
As per the view of Tolkach, Chon and Xiao,
(2016) Corporate social responsibility refer
as the obligation and duty of decision maker
for taking correct action that are protect and
improve the welfare of society as a whole
along with their interest.
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BENEFIT OF CSR TO HILTON HOTEL
For protecting environment, Hilton use Lightstay to
measure platform to manage and report the environment
and social impact in all over the world nearby 5300
hotels. Since Lightstay is launched, they are saved
around &1 billion by regulating and operating
sustainably and properly manage energy, wastage and
carbon.
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