Hyatt Hotel: Exploring Trends in the Contemporary Hospitality Industry

This report provides a comprehensive analysis of the contemporary hospitality industry, focusing on Hyatt Hotel in the UK. It explores various business types, operational departments, and the industry's contribution to local, national, and international economies. The report examines the interrelationships between operational and functional units within Hyatt, along with the impact of franchising and licensing agreements on the industry's global development. It assesses the contribution of global growth, franchising, and licensing to the economic worth of the hospitality sector, appraises current and potential trends, and evaluates how Hyatt can develop products and services to meet these trends. The impact of external factors on these trends and developments is also considered, concluding with key insights and recommendations. Desklib offers a platform for students to access similar solved assignments and past papers.

Contemporary Hospitality
Industry

Table of Content
 INTRODUCTION
 Different types of business within hospitality industry and diverse products and services they
offer
 Range of operational and functional departments
 Contribution of hospitality industry to local, national and international economies
 Interrelationships of operational and functional units within chosen hospitality business
 Impact of using franchising and licensing agreements on global development of hospitality
industry

Table of Content
 Analysis of contribution of global growth, franchising and licensing developments to economic worth
of hospitality industry
 Appraisal of implications of current and potential trends in the hospitality industry
 Evaluation of hospitality business to develop products and services that will meet current trends
 Impact of external factors on current and potential trends and development in hospitality industry
 CONCLUSION
 REFERENCES

Introduction
Hospitality industry is considered as
the vast sector that is engaged in offering a wide
variety of services to a large number of market
share (Liu and et.al., 2021). Within this
presentation, Hyatt hotel, UK is taken into
consideration as a hospitality business which
will demonstrate different aspects.

Different types of business within
hospitality industry and diverse products
and services they offer
There are a wide variety of businesses within the
hospitality industry that is involved in the process of offering varied
services to the potential customer-base as per their needs and wants.
There are different kinds of businesses within the hospitality
industry that are providing differentiated products and services
which are described as below:
 Food and Beverage
 Lodging and Accommodation
 Travel and Tourism

Continue
 Food and Beverage: This is a key business
within the hospitality sector that is engaged in
providing food as well as drink services to the
tourist as per the demands and requirements of
the customers. There are multiple services in this
sector and these include full service restaurant,
catering businesses, quick services, etc.

Continue
 Lodging and Accommodation: It is another kind of
service that is provided by hospitality industry to its
target market as per their needs and wants. It is offering
lodging and accommodation services in the form of
hotels, resorts, guests house and many others. The key
concentration is on providing maximum satisfaction as
well as comfort to its market share at time of staying at
hotel.

Range of operational and functional
departments
In context to hospitality sector, there are various
departments within an organisation that are interconnected with
one another that provide assistance in the achievement of the
business objectives in specific period of time. In relation to Hyatt
hotel, different functional departments are discussed as below:
 Operations Department
 Functional Department

Continue
 Operations Department within Hyatt is
accountable for controlling and smooth
flow of business operations and also
monitors different departments like food
and beverage department, front office
department, etc.

Continue
 Functional Department in Hyatt is accountable for
operating accounts, marketing and HR related work
so that there is no issue at time of dealing with
customers. HR department involves in proper
recruiting and selection of employees and deploy
them through providing training and development for
fully satisfying customers (Wang and Xie, 2020).

Contribution of hospitality industry to
local, national and international economies
The hospitality industry is a wider sector that offers
different services to market-base and indirectly contributes to
local, national and global economy.
 Local Economy: Hospitality sector offers multiple services
to its customers and attract them towards industry. Hence,
they incur expenditure on different services and facilitate in
growth of local economy through developing better roads
and other infrastructure for improving transportation
services within sector which contributes to local economy.

Interrelationships of operational and
functional units within chosen hospitality
business
Each department within hospitality sector
functions in coordination with other departments like
finance department works in interconnection with
production department. In context to Hyatt finance
department provides funds to production department for
producing food and beverages within business and
production department provide information regarding
amount needed for purchasing of essentials to produce
food.