This report provides a comprehensive analysis of the contemporary hospitality industry, focusing on various aspects such as different types of businesses, operational and functional departments, and the contributions of the hospitality sector to local, national, and international economies. The report uses Premier Inn as a case study to examine operational roles, required skills, and skill shortages within the industry. It assesses the impact of political, economic, social, technological, and environmental factors, along with a SWOT analysis, to understand business development. Furthermore, it explores current trends and developments, providing a holistic view of the industry's dynamics and future prospects. The report concludes with a summary of key findings and recommendations.
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