Higher National Diploma in Hospitality Management: Unit 4 Analysis

This report, based on a presentation, explores the critical role of coordination and integration in the hospitality sector. It emphasizes how effective communication methods, including verbal and nonverbal techniques, are essential for managing various aspects of the business, such as customer service and financial planning. The report discusses the importance of aligning different departments and integrating employees and managers. It highlights the value of clear communication for enhancing performance and efficiency. The report also provides recommendations for improvements and concludes that successful integration of departments, along with a clear understanding of communication methods, is vital for business success. The report also includes references to academic sources.

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Importance of coordinating and integrating in hospitality sector

Introduction
• In the success of business entities, coordination and integration is essential. This
is so because by help of it, managers and employees can coordinate with each
other and can take suitable actions.
• The PowerPoint presentation covers detailed information about various role of
functions and methods of communications.

Different Functional Roles
• Interrelation such departments is discussed here:
• Managing budgets- This is an essential task of the company as it allows the
different departments of organizations to provide their budgets and other financial
services.
• Customer service- The special role of the company contributes to the
establishment of a productive customer relationship.

Explanation the different communication methods
• Verbal communication- The use of expression for the transmitting of knowledge
through communicating or sign words is vocal communication.
• Nonverbal communication- The use of facial expressions, movements and
expressions to transmit the knowledge to others is nonverbal communication.

A review of Coordination and Integration
• Companies which do not have the ability to organize and incorporate plans act as
a headless body. While workers have the requisite expertise and abilities to
enforce guidelines, their work requires guidance.

Effectiveness Of Different Communication Methods.
• Verbal communication- This is effective for hospital sector because by help of it,
managers can clearly discuss about issues with employees. As well as executives can
find out ways to enhance performance by making fair communication with employees.
• Non-verbal communication- Under it, symbols and signs are used. By help of this
communication method, time can be saved in customer service process.
•

Recommendations
• Managers should align each department with specialists.
• All departments should be aligned with each other.
• There should be an integration between employees and managers.

Conclusion
• On the basis of above PowerPoint presentation, it can be concluded that
coordination and integration is too crucial for companies’ success. For this
purpose, there are different types of methods such as communication. It is
essential for companies to make a proper integration of departments with each
other.

References
• Caliandro, A. and Gandini, A., 2016. Qualitative research in digital
environments: A research toolkit. Routledge.
• Helminen, P. and et.al., 2016. Designing user innovation toolkits: exploring the
interrelation between solution space and module library. International Journal of
Design Creativity and Innovation. 4(3-4). pp.162-180.