Nelson College London Hospitality Business Toolkit Report 2020

This report provides an overview of the Hospitality Business Toolkit, focusing on the integration and coordination of various functions within the hospitality sector. It highlights the importance of marketing, human resource management, and research and development functions, illustrating their interrelation and impact on a company's performance. The report emphasizes the effectiveness of different communication methods in enhancing workplace coordination and integration, offering recommendations for improvement. Key findings include the significance of effective communication and the benefits of a well-integrated approach to business operations, particularly within the context of Honest Burger. The conclusion reiterates the value of these functions and communication strategies in achieving a competitive advantage in the hospitality industry. References to relevant literature are also included.

The Hospitality Business
Toolkit

TABLE OF CONTENTS
 INTRODUCTION
 MAIN BODY
 CONCLUSION
 REFERENCES

INTRODUCTION
 A business toolkit provides different effective ways to a
company which helpful in improve its current performance
in respective industry.
 This presentation mainly discusses importance of
integrating and coordinating various functions of
departments within the hospitality sector.
 There are integration and coordination really plays great
role in the honest burger under hospitality industry.

MAIN BODY
Importance of integrating and coordinating various functions of departments
within the hospitality sector
 There are both integration and coordination are too important tool to the company for
minimizing their operational cost and improving standard of communication within workplace.
 There are different organizational roles are existing in an organization which are completely
interrelating with each other.
 Marketing functions: Marketing functions are one of the most useful functions for the honest
burger company, because it has gained large customer base with the help of its marketing
functions.
 Currently marketing team of this company too active on its job role.

CONTINUE….
 Human resource functions: Functions of human
resource management also play great role in the
company, because company is able to achieve
effective workforce through HRM functions.
 These functions are also helpful to the company in
developing performance of this existing employees.
 Research and Development functions: Research and
development functions supports to the company in
producing different range of new products and
services.

CONTINUE….
 Interrelation between different functions
 These all functions are completely interrelating with each other.
 For example; when marketing team need some skilled markers in their operations as
employees, then they contact to the HR department to hire some skilled employees
within company which has great knowledge of marketing.
 Then HR department start its operation of hiring employees for marketing team, so this
is how different functions are interrelating with each other.

CONTINUE….
 Effectiveness of communication methods
 There are different communication methods plays too effective
role in the company.
 For example; currently company is using various methods of
communication like; oral communication, non-verbal
communication, interpersonal communication and written
communication.
 These all methods are the best tool for the company to interact
with each other.
 Communication methods are really helpful in improving
coordination and integration in the workplace.

CONTINUE….
 Recommendations
 The management of honest burger is necessarily needed to use various effective
communication methods to increase the level of integration and coordination.
 These all communication methods are really helpful to the company in removing
various errors from the workplace.

CONCLUSION
 It can be concluded that there are various functions are
operated by the management within honest burger.
 These all functions plays great role to the company in
gaining large customer base in the hospitality sector.
 It can gain huge competitive advantage with the support
effective communication methods.

REFERENCES
 Song, J., 2017. A Systematic Literature Review: Existing Hospitality & Tourism
Research on Big Data.
 Stankov, U., Filimonau, V. and Slivar, I., 2019. Calm ICT design in hotels: A critical
review of applications and implications. International Journal of Hospitality
Management. 82. pp.298-307.
 Wilson, A. G. ed., 2016. Approaches to geo-mathematical modelling: New tools for
complexity science. John Wiley & Sons.
 Zhao, Y., Xu, X. and Wang, M., 2019. Predicting overall customer satisfaction: Big data
evidence from hotel online textual reviews. International Journal of Hospitality
Management. 76. pp.111-121.