This report delves into the intricacies of the hospitality business toolkit, using the Bicester Hotel, a 4-star resort, as a case study. The report begins by examining financial management, including cost minimization strategies, double-entry bookkeeping, and the creation of financial statements. It then explores the human resources lifecycle, from recruitment to separation, with an emphasis on performance management plans and employee retention. Furthermore, the report investigates the legal and ethical considerations impacting hospitality businesses, such as employee welfare and client services, while also looking at specific legislation. The report concludes by emphasizing the importance of integrating various departmental functions to ensure smooth operations within the hospitality sector. This report offers a comprehensive overview of critical management aspects within the hospitality industry.
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