Report: Interview Process Analysis for Hospitality Manager Role

This report analyzes the interview process for a hospitality floor manager role at the Hyatt Regency Hotel. It begins with a CV overview and then details the three stages of the interview: initial meeting, questioning, and a written test. The report evaluates the strengths and weaknesses of the process, noting the time efficiency and the challenging nature of the rapid-fire questioning. The author highlights their ability to communicate effectively and manage time during the interview. The conclusion suggests strategies to overcome weaknesses, such as taking more time to answer questions during the interview. The report references relevant literature on interview bias and related topics.

Professional Identity and Practice
LO 4

INTRODUCTION
• Interview is an important element of hiring or recruiting procedure, organized within specific
company by HRM or employer.
• The current presentation is based on Hyatt Regency Hotel, London.
• This assignment will describe a format of CV and explain interview procedure conducted for
hiring applicant for hospitality floor manager job role.

CV
Name Justin Veber
Address B, 18 Hill tone street
Phone no - 0215848454
Email [e-mail]
Skills and knowledge • Communication skills
• Decision making
• Technical skills
• Leadership skills
• Time management skills
Experience  3 Year of experience as hotel manager
Qualification  Bachelor's degree
 MBA in hotel management
Hobbies  • Horse ridding
 • Swimming
 • Car racing
 • Reading

Job interview for hospitality floor manager role in hotel
Here, job interview process is conducted by employer in context of Hyatt regency for above job role.
It comprises with three important stages, discussed below-
First stage-
•When I went for the interview, he was asked to sit with other people, after that I was called to the
interview room. More people were sitting with the employer in that room.
Second stage-
•The second phase started with questions from the employer, they asked about my self and reason for
choosing hospitality floor manager as professional role.
•Employers were questioning one after the other, which made me very nervous.
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CONTI..
Third stage-
•The third phase ended after a written test, where I was asked to write a few words related
to the topic.
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Key strengths and weaknesses of applied interview process
• The whole interview procedure is quite good, but it has their own weaknesses and
strengths as well.
• Overall process is comprised three different phases and each other is feel depressed
especially second one, but on the other hand, I am very excited because selected role like
Hospitality floor manager is one of my biggest dreams.
• Strength of this procedure is time because employer present response frequently
which in return aid to conduct whole interview in short term period.
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CONTI..
 I also examined that questions are practical and interesting which aid me to actually
increase my communication skills.
 I analyzed that Interview procedure it completed and I feel depressed during it because
of serious environment at interview room.
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Job interview procedure evaluation
 It examines that interview process is quite difficult do complete because employer ask
questions related to account, which is not my field.
 I face challenge in interview process when employer asked questions rapidly and I did
not get time to answer it effectively.
Highlighting own abilities during interview process
 I passed all above stages of interview procedure and give appropriate answers as I am
able to communicate effectively and manage my time.
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CONCLUSION
 From above discussion, it has been summarized that I can overcome my weakness by
taking some time during interview process as it feel very nervous when employer asked
questions one by one.
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REFERENCES
• Derous, E and et.al., 2016. Why your stigma isn't hired: A dual-process framework of
interview bias. Human Resource Management Review. 26(2). pp.90-111.
• McGrath, Rand et.al., 2020. Handgrip Strength Asymmetry and Weakness May
Accelerate Time to Mortality in Aging Americans. Journal of the American Medical
Directors Association.