Contribution of the Hospitality Industry to Local, National Economies

This report delves into the contemporary hospitality industry, emphasizing its significant contributions to local, national, and international economies. It highlights the interrelation between the hospitality sector and travel & tourism, illustrating how they mutually support each other. The report ex...Read More

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Hospitality industry is wide-concept that includes hotels and
resorts that provide short term or transitional services to its
customers, which include stay, food, entertainment and others,
factors. It work as mutual understanding between guest and
host. Now a day’s hospitality refers to various services that
are food and beverage, drinks, accommodation etc. that
contribute for increasing the national income of government.
This present assignment is written in context of Travel-lodge,
which is operating their business in hospitality industry.
Specifically in hotels its headquartered is situated in Thame,
UK.
International economies- Tourism introduce the
broader factor in which different types of services
contributed efforts to achieve similar factors through
which the growth of an organisation as well as country
will increased. Hospitality industry is benefited by
developing and supporting small travel & tourism
which govern that they both are inter-relate with each
other. For this expansion travel-lodge impact and
touches different industry factors in direct or indirect
way. In present scenario hospitality industry contribute
in global economy through employment generation,
foreign exchange, goodwill etc. which gain positive
results in increasing economic of country.
Travel and tourism are the major aspect that describe a
hospitality business or sector. In context these task some
points are covered that show contribution of hospitality
business in the economy of country.
Local economy- The local economy of a country is largely
impacted by hospitality business as they govern or generate
more employment opportunities for the society. In context of
hospitality industry large number of opportunities are
generated by them which involve employment generation,
collection of tax and by increasing the income of individuals
by providing them different opportunities. Along with these
hospitality sector increase the growth for all local region of
the country. This aspect include benefits for society
individuals, business or organisation all will get benefited if
number of tourist increases to visit their country. Example-
management of travel-lodge an hospitality organisation go
beyond the destinations like now they provide luxurious
food, rides in natural areas through which they contribute
more for the economic growth of company (Cooper, 2012).
National economy- Economic factors include all
policy, rules and regulations that directly impact on
the monetary value of country such as fiscal policy,
GDP etc. In today era hospitality sector is growing
industry by offering or creating several opportunities
for the nation it increases high rate of import and
export, business opportunities etc. Hospitality
industry developed the brand value of a country by
enhancing their business through positively
impacting on the image and identity of country.
Apart from this, it helps an organisation increasing
the number of travellers to visit their country through
implementing flexible tourist policy.
Contemporary Hospitality Industry
INTRODUCTION
P3. contribution of the hospitality
industry to local, national and
international economies

In operational manager almost in each business
they are essential personnel that are part of upper
management who monitor the performance of
company that they are performing to their best
potential. Some roles that are present in hospitality
sector is as follow:
Role of operational manager- The effective
operational manager of an hotel industry perform
different roles such as manager, employ, staff etc.
with similar motive that is to increase the
satisfaction of their customers (Minazzi, 2015). For
this they increase facility of different functions in
hospitality sector like healthy food, quick service
through which fulfil demand of customer in
effective way. In context of travel-lodge they
provide various offers to their loyal customers it
helps them to define and share memorable
experience with others.
Role of front desk- This is the responsibility of an
organisation in which they combine an d manage all
activities of different departments through which it is easy
for them to complete alll activities of an organisation. It is the
responsibility of director to increase the efficiency of
different operation that are performed by organisation it
includes food department, lodging and accommodation
facility etc. For example- In context of travel-lodge if the
number of customers increased then operational manager
implement short term strategy such as recruiting more work-
force. As they helps them to fulfil needs or demand of
customers quickly.
Role of back end officers- In hospitality organisation
different roles are essential for company to complete and
perform their task. For this there are always different persons
through these management organise different activities like
they fill gap between two departments by providing relevant
information to them. Director or operation manager who are
working in the hospitality sector formulate or develop an
effective communication channel. This helps them to interact
directly with their customers and services providers. In
context of Travel-lodge it helps an organisation to promote
better results for the organisation as it improve the quality of
service delivery because of effective supply from suppliers
(Bowie, and et. al., 2016).
The skill is the type of work or activity that is
learned by a person from special training and knowledge.
With high skills it is easy for an employ to perform the
task or activity professionally some ability that are require
for an employ who is working in hospitality industry are
given below:
Commitment- For becoming a successful
employee in hospitality industry it is essential for them
that they are totally committed for the customer
satisfaction. In context of travel-lodge they provide
effective training to its employees through seminars,
workshops, interact with expert etc., which helps to
increase their productivity of their task. All employees of
an organisation require this role but in present scenario,
employees are not committed towards their jobs because
there are enough alternatives are present in company
through which they easily switch on other job.
Communication skill- In a hospitality business
communication is the essential skill that is required in all
departments and job roles of an industry. There are two
type of communication, which is oral and written. For
travel lodge it is essential that they select those
candidates, which has impressive speaking and writing
skills. In present scenario this work as strength for the
management as they has effective employees which has
good communication skill. Along with this skill an
employ easily understand the customer need and fulfil
them with in pre-determine time. . For Travel-lodge it is
easy to recruit employees who has high communicating
skill as company is operating their business in developed
countries.
P4: Investigation of different
operational roles P5 Examine the skills required for roles

Enthusiasm- Great employees of hospitality or
any other industry perform their work with more
enthusiasm. This increase the morale of
employees and they work to strive their job with
in best-possible manner. For travel-lodge,
enthusiasm is an essential skill because it
increases the performance of employees. As it
will also help an organisation to increase
customer base by providing them effective
services and increase experience from effective
services.
Team work- All the employees of a hospitality
industry has to work together because all the
functions are inter-relates with each other’s. They
all work for the achievement of similar goal,
which is to increase the customer satisfaction by
organising team members and their job roles for
the organisation. In regards of travel-lodge
management provide training to its employees,
which helps them to work as members of
organisation. In present situation, travel-lodge has
to face issue regarding employee’s conflicts that
is reducing or affecting the productivity of the
organisation.
In context of travel-lodge the management provide
training to their employees through which they
generate skills like time management and
coordination these helps them to complete their
work with in pre-determined period. Along with
these it also helps management to complete their
work in organised way through completing it
sequential and systematic manner. While in present
scenario employees are lack form this skill because
of low faith and conflicts among them.
From the above report it is concluded that there are
different types of business are benefited with the
functions of hospitality organisation. To complete the
activities of hospitality company, marketing,
housekeeping, administration and other functional and
operational department input efforts to achieve the goal
of the organisation. In present scenario hospitality,
industry is working as backbone of country and
contribute to develop the economic condition of local,
national as well as inter-national by bringing foreign
exchange in the country. At last, some necessary skill,
which are communication and teamwork, is explained
that are necessary to perform a role in organisation
Conclusion
References
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