Hospitality Business Toolkit Report: East London Catering Analysis

This report provides an overview of the hospitality business, focusing on the functional roles within the sector, communication methods, and levels used within an organization. The report examines the coordination and integration of different departments, such as marketing, administration, and customer support, and their impact on achieving organizational goals. It analyzes the effectiveness of various communication methods and the importance of continuous monitoring. The report offers recommendations on how integration and coordination enhance overall business performance, specifically referencing East London Catering, an event planning organization. The report highlights the significance of financial and non-financial business tasks for efficient operations, emphasizing the need for effective management across departments like HRM and marketing, and the crucial role of communication through methods such as mails and emails. References are provided to support the analysis.

HOSPITALITY
BUSINESS
TOOLKIT Task 4

TABLE OF CONTENT
 Introduction
 Different functional roles within the hospitality sector
 Different communication methods and levels used in an
organisation
 Coordination and integration within the organisation of business
 Effectiveness of different communication methods, monitoring
and integration
 Recommendations on how integration and coordination
enhances the overall performance of business
 Conclusion
 References

INTRODUCTION
 The hospitality sector is defined as a broad and diversified
business that specializes in providing a broad array of services,
including travel, lodging, transport, conference organizing,
culinary services, and also more.
 As a result, the purpose of this paper is to present the basic
concepts of financial and non-financial business tasks that are
required to run a corporation efficiently and effectively. The
hospitality manager of East London Catering, an event planning
organisation, evaluates those needs in 2 components in this
assignment.

DIFFERENT FUNCTIONAL ROLES
WITHIN THE HOSPITALITY SECTOR
 HRM working with the marketing division - To promote the
products and services through advertisement, professional
marketing specialists are needed to execute all recognized
marketing projects. In order to obtain accurate results, HR
managers must choose the most appropriate and effective area of
candidates to fulfill the role of marketing.
 The marketing department of an East London catering company
coordinates and gets payments from the company's financial
department, thus while both activities are essential, both are
linked. The business succeeds as a consequence of this.

DIFFERENT COMMUNICATION
METHODS AND LEVELS USED IN AN
ORGANISATION
 One of the categorization talents that contributes to an
organization's effectiveness and utility is communication. The
Focus of Public Communications' notes are amongst the most
significant methods of hierarchy communication amongst region
communicators. It is obvious that when these letters diverge, the
significance of messages sent between various offices in a
corporation becomes visible.
 1. Mails: Other official means of communication is email.
Amongst experts, this is the preferred method for delivering
SMS. The most basic tactic to use is this one.

COORDINATION AND INTEGRATION
WITHIN THE ORGANISATION OF
BUSINESS
 Various departments, including those in marketing,
administration, marketing, operating human resources, and
customer support, have been integrated at the administrative
level of East London Catering.
 To accomplish the organisational level goals and objectives,
several divisions have been integrated.
 All of the workers will be eligible to function to their
maximum ability and positively impact their clients thanks
to the collaboration of such divisions.

EFFECTIVENESS OF DIFFERENT
COMMUNICATION METHODS,
MONITORING AND INTEGRATION
 There are several forms of communication at the
institutional level of East London Catering's marketing
department, including oral, nonverbal, group, and
digitalized interaction.
 It is crucial to track progress on a continuous basis in order
to reach organisational goals. This may be done by
assessing daily quality standards and by holding meetings.

RECOMMENDATIONS ON HOW
INTEGRATION AND COORDINATION
 It has been advised for East London Catering that effective
integration and coordination aid in reaching an
organization's overall goals and aims in a fruitful way.
 Additionally, it has been suggested that all organizational
departments work together and innovate continuously in
order to improve corporate performance in a way that is
more focused on results.

CONCLUSION
 Therefore, the aforementioned report explains how a
company should handle its company operations to ensure
efficient business operations. A hospitality firm has four
main responsibilities: handling finances, human resources,
adhering to regulatory requirements, and overseeing various
corporate divisions and operations.

REFERENCES
 Gao, M., Kortum, P. and Oswald, F.L., 2020. Multi-
language toolkit for the system usability scale.
International Journal of Human–Computer Interaction,
36(20), pp.1883-1901.
 Hoel, E. and Levin, M., 2020. Emergence of informative
higher scales in biological systems: a computational
toolkit for optimal prediction and control. Communicative
& Integrative Biology, 13(1), pp.108-118.
 Hornok, J., 2020. The Arab business code. Routledge.
 Jones, L.J., 2020. The Event Planning Toolkit: Your
Guide to Organizing Extraordinary Meetings and Events.
Rowman & Littlefield Publishers.