Analysis of Contemporary Issues in the Hospitality Sector: Report

This report provides an overview of the contemporary issues and trends within the hospitality sector. It begins with an introduction highlighting the sector's growth and importance, followed by an examination of key issues, including operational, managerial, and legislative challenges. The report then explores current trends, such as changing consumer demands, and potential developments driven by technological advancements. An analysis of these anticipated trends, particularly the impact of technology on customer experience, is included. The report concludes by summarizing the key findings and referencing relevant academic sources, emphasizing the importance of adapting to consumer needs and technological innovation within the hospitality industry. The report also discusses the organizational structure of different hospitality organizations, the scale, scope and diversity of the hospitality industry and the contribution and impact they have on the UK economy.

CONTEMPORY ISSUES IN
HOSPITALITY SECTOR

TABLE OF CONTENT
• Introduction
• Issues of Hospitality Sector
• Current Trend in Hospitality Industry
• Potential development and trend in hospitality sector
• Analysis for the anticipated trends and developments
• Conclusion
• References

INTRODUCTION
Today, Hospitality Sector has become one of the fastest growing sector in the
world. It is also known as the revenue generator for economies of different
countries. Hospitality industry is a broader term that mainly emphasize on
providing memorable experience to vast number of customers.

KEY ISSUES FACED BY HOSPITALITY
SECTOR
• Operational Issue
• Legislative Issue
• Managerial Issue

OPERATIONAL ISSUE
The operational issue faced by hospitality sector is connected with the food
offered to its visitor. It must satisfy the necessity of security and wellbeing
control. Such little foundation prompts produce or renovate the evaluating
level of the organization.

MANAGERIAL ISSUE
The managerial issues manages
giving sufficient preparing to its
staff with the goal that they can put
their best in accomplishing
organization, both short and long
haul objective in a better way.

LEGISLATIVE ISSUE
The legislative issue can in the frame No Smoking and No Drink permitted
inside the eatery. To conceal these things, hotel industry gives free web access
to its visitor with the goal that they can appreciate boundless surfing.

CURRENT TREND IN HOSPITALITY
SECTOR
The trends in Hospitality Sector
keep on changing as per the
consumer requirement. Now a days
number of visitors has increased
rapidly, which gives hotel industry a
reason to earn revenue by satisfying
& delight the visitor’s desire.

Potential development and trend in hospitality sector
From last 25 year, the Hotel Industry has
changed massively as people has started
spending good amount of money on
experiencing leisure travel and holidays.
The biggest innovation made in this
sector that puts direct impact on customer
is low budgeted Airlines.

Analysis for the anticipated trends and
developments
With the help of advanced technology, Hotel industry is growing rapidly. For
example: By using fingerprint scan room entry, infra-red body scanners,
offering virtual tour, automatic room temperature and many more puts great
impact on choices of customer. Today customer prefer to stay in a hotel he/
she gets all the services that are unique and satisfies their need in an effective
manner.

CONCLUSION
According to above mentioned about it can be concluded, hospitality sector is
growing rapidly in context of providing quality services to its guest and
satisfying their needs.

REFERENCES
• Amin, M., Yahya, Z., and Kassim, E., 2013. Service quality dimension and
customer satisfaction: An empirical study in the Malaysian hotel industry.
Services Marketing Quarterly. 34(2). pp.115-125
• Ip, C., Leung, R. and Law, R., 2011. Progress and development of information
and communication technologies in hospitality. International Journal of
Contemporary Hospitality Management. 23(4). pp.533-551.