This report presents a comprehensive analysis of managerial challenges within the hospitality sector, using The Cavendish Hotel as a case study. It begins by identifying key issues such as changing customer expectations, technological advancements, political and security concerns, labor shortages, and booking challenges. The report then explores various management theories, including classical, behavioral, and modern approaches, to provide a theoretical framework for understanding these challenges. Task 2 delves into specific managerial problems like decreased performance levels, understaffing, lack of communication, and poor teamwork, linking them to relevant management theories such as scientific, administrative, bureaucratic, human relations, systems, and contingency management. Finally, Task 3 proposes actionable solutions, outlining initiatives and responsibilities, along with timelines and estimated costs, to address the identified challenges and evaluate the potential impact of proposed actions. The conclusion summarizes the findings and emphasizes the importance of strategic management in overcoming these challenges and enhancing the hotel's performance.
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