Hospitality Industry Report: Legal and Operational Analysis

This report provides a detailed analysis of the hospitality industry, focusing on legal compliance, employment law, and operational strategies. It begins with an introduction to the hospitality sector, highlighting its importance in economic development, and then uses the Sip and Scotch ice cream bar and juice cafe in London as a case study. The report examines the impact of company, employment, and contract law on hospitality businesses, referencing specific acts such as the Liquor Control Act 1987 and the Health and Safety at Work Act 1974. It also explores the roles and functions within hospitality organizations and the importance of effective communication. The report includes references to academic sources, offering a comprehensive overview of the industry's key aspects and challenges.

Hospitality Industry Toolkit

Content Covered
• Introduction
• Specific Legislations of Hospitality Organization
• Potential impact of company, employment and contract law
• Conclusion
• References

Introduction
Hospitality sector mainly refers to a division of business which deals in hotels, restaurants, theme parks,
lodging units, travel and tourism etc. In current scenario it is most fastly growing business sector which
further helps helps in improving economic development of a country. This report has been framed
based on Sip and Scotch ice cream bar and juice cafe which has been set up in London, UK. This report
focusses on various elements such as stages of HR life cycle, development of performance management
plan, various hospitality roles and functions and their interrelationship with each other.

Specific legislation that a hospitality organization has to
comply and adhereLiquor Control Act, 1987: According to the Liquor Control Act 1987,
before selling alcoholic drink to the customers Sip and Scotch should
take the permission. The main reason behind establishing this act is to
control the misuse of the alcoholic drinks, and make sure that they sell
these alcoholic drink to individuals of age above 21 years.
.

Illustration of potential impact of company, employment
and contract law
• Laws and acts regarding company, employment and contract impacts directly in employees as well as
business of organisation. It will affect the relation between staff members, operational activities and
performance of workers.

Continue…
Manager have also studied about several Acts & laws such as Liquor Act 1987, Food & safety Act
1990, health & safety Act 1974 and many more.
Companies Act or Regulation Result Fine
Kent Country Council Control of Asbestos Regulations 2012 Guilty £200000
Woodbay Limited Health and Safety At Work Act 1974 Guilty £50000
GMG Car Wash Ltd Employers Liability Compulsory Insurance Guilty £650
Award wining Greenfingers Ltd. Construction Regulation 2005 Guilty £20,000.00
Elysium Healthcare Ltd. Health and Safety At Work Act 1974 Guilty £500,000.00

Conclusion
From the above mentioned report it has been concluded that hospitality industry is mostly vastly
growing business sector which helps in enhancing economic profits of a business leading to growth and
development. This report also focusses on various modes of communication that can be used such as
oral, written etc. Further this report contains various financial elements such as trial balance, balance
sheet, double entry book keeping etc. .

References
• Eltayeb, N., 2018. Evaluating the Service Quality of Egypt National Railways from Tourists
Perspective. International Journal of Heritage, Tourism, and Hospitality. 11(2/2).
• King, C. and Lee, H., 2016. Enhancing internal communication to build social capital amongst hospitality
employees–the role of social media. International Journal of Contemporary Hospitality Management. 28(12).
pp.2675-2695.
• Mejia, C. and Torres, E. N., 2018. Implementation and normalization process of asynchronous video
interviewing practices in the hospitality industry. International Journal of Contemporary Hospitality
Management. 30(2). pp.685-701.

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