BTEC HND Travel and Tourism: Thomas Cook Hospitality Provision Report
VerifiedAdded on 2023/03/30
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Report
AI Summary
This report examines the Thomas Cook group's approach to hospitality, focusing on their core principles of quality, service, and customer experience. The report analyzes the company's selection of destinations, including locations in Africa (Morocco and Tanzania), and the hotels they partner with, highlighting the services and facilities provided. It outlines the key features of their travel packages, such as the views of Mount Kilimanjaro, adventure experiences, and beach destinations. The report also provides details on Thomas Cook's products and services, including international holidays, foreign exchange, and educational programs, and it is based on the provided assignment brief which is a HND report on hospitality provision in the travel and tourism sector. The report also mentions the assignment brief details for several other units of HND in Travel and Tourism Management including Legislation and Ethics, Travel and Tourism Entrepreneur, Tour Operations Management, and Resort Operations Management.
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