Contemporary Hospitality Industry: Operational & Managerial Report

This report provides an analysis of the contemporary hospitality industry, focusing on operational, managerial, and legislative issues. It examines the role of managers, including planning, organization, and employee guidance. Legislative aspects such as cleanliness, security, and hygiene are also discussed. The report analyzes the current image of the industry, emphasizing customer focus and communication. Furthermore, it explores potential trends like lifestyle changes, social media impact, sustainability, and eco-friendly management. The impact analysis covers gourmet fast food, street food, and fusion cooking. The conclusion highlights the industry's scope in the UK, referencing travel and tourism and future opportunities. References include sustainability and hospitality management research.

CONTEMPORARY HOSPITALITY
INDUSTRY

3.1 Analyzing Operational, Managerial and Legislative issues
resulting from recent developments
Managerial Issues : Responsibility of manager in the firm is very imp
ortant in order to maintain the proper functioning. Some managerial i
ssues which can arise, are as follows,
 There is poor planning, organizing, and administration of resourc
es
 Lack of guidance to employees
 High employee turnover

Legislative Issues
 This can be completed by factor
s, such as, cleanliness, surroundin
gs, fitness & security and office r
elations of the organization.
 Cleanliness/Hygiene is a main fac
tor which affects the hospitality
industry most. They should consi
der it very carefully.
 Security measures or issues shoul
d also be considered by th hospit
ality business.

3.2 Current image of the hospitality industry
 Customer Focus and Culture : Customers plays a very
important role in the hospitality industry. If the organization is not ful
filling the requirement of their customers it can affect them a lo
t.
 It is important for every individual to acknowledge the fact that
proper communication should be done in the organization in
order to deliver right service to right customer.
 Due to globalization, it has become a significant aspect for the
hospitality industry in relation to strategic planning of the
significant number of international hospitality organizations.

4.1 Predictions for Potential trends and Developments in
Hospitality Industry
There are various potential trend
s in this sector which are discussed
in detail, as follows,
 Change in Lifestyle,
 Impact of Social Media,
 Sustainability, and
 Focus on Eco-friendly Man
agement.

4.2 Impact analysis for the predicted trends and developments in
Hospitality Industry
Various predicted trends and de
velopment which can arise in the fu
ture, are as follows,
 Gourmet Fast Food,
 Street Food, and
 Fusion Cooking.

Conclusion
 It can be conclude that there is a huge scope of hospitality industry in
UK as there is higher rate of travel and tourism in the country which
attracts customers to visit it.
 It will also focus on the current trends and future opportunities which is
available in the market for this sector.

References
 Jones, P., Hillier, D. and Comfort, D., 2016. Sustainability in the
hospitality industry: Some personal reflections on corporate chall
enges and research agendas. International Journal of Contempor
ary Hospitality Management. 28(1). pp.36-67.
 Ryan, C., 2015. Trends in hospitality management research: a per
sonal reflection. International Journal of Contemporary Hospitali
ty Management. 27(3). pp.340-361.

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