Hospitality Industry: Leadership, CSR, and Social Media Strategies

This report delves into the emerging trends within the hospitality industry, with a specific focus on Mandarin Oriental Hyde Park. It begins by analyzing leadership traits and styles, emphasizing the importance of effective communication, self-motivation, and people-oriented approaches. Various leadership styles, including affiliative, democratic, bureaucratic, and servant leadership, are explored, with a conclusion that the company uses bureaucratic leadership style. The report further highlights the significance of organizational responsibility and responsible leadership in gaining competitive advantages, detailing strategic, economic, social, and environmental performance aspects. It also examines the benefits of corporate social responsibility (CSR) for the organization, the wider community, and the government. Lastly, the report discusses the benefits and risks associated with social media and proposes strategies to minimize these risks, providing a comprehensive overview of the key factors shaping the modern hospitality landscape. Desklib offers a wide range of solved assignments and study resources for students.