This report provides a comprehensive overview of accommodation services management within the hospitality industry, using Britannia Hotel as a case study. It identifies the scale and size of accommodation services, explains different forms of ownership, and discusses the role of grading systems and online reviews. The report details the organization of front office functions, key roles within the front office and housekeeping departments, and the importance of forecasting linen stock. It also assesses the inter-relationship between housekeeping and other departments, examines the importance of scheduling maintenance, and discusses security measures within the organization, highlighting the critical aspects of managing accommodation services effectively to enhance guest satisfaction and operational efficiency.