Communication Strategies and Interrelation of Hotel Hilton's Units

This report provides an overview of the functional units within Hotel Hilton, exploring their interrelation and the importance of effective communication. It discusses various communication methods and their impact on different departments, emphasizing the need for strong employee relations. The report highlights the significance of verbal and non-verbal communication, along with the implementation of a reward system to improve employee retention and productivity. Recommendations include organizing activities to foster communication, sharing information effectively, and implementing performance-based appraisals. The conclusion summarizes the key findings and emphasizes the importance of integrated communication for organizational success. References include research papers on topics related to human resource management, financial management, and performance monitoring.

HBT

TABLE OF CONTENTS
• INTRODUCTION
• Interrelation of different functional units in an organisation
• Methods of communication
• Effectiveness of communication methods
• Creation of mind map
• Recommendations
• CONCLUSION
• REFERENCES

INTRODUCTION
• Functional units are different department in organisation where they are categorised under specified
roles and responsibilities.
• Hotel Hilton is a global hospitality sector which provide service of hotel and resorts.
• This presentation will discuss about different functional units and frames interrelation between
them.

Interrelation of different functional units in an organisation
• Hotel Hilton is categorised in hospitality sector which has different functional units like human
resource, marketing, finance, security, customer service.
• Each functional unit need to be have effective relationship with each other to increase the
profitability of organisation.

Methods of communication
• For communication between mangers of organisation to customers have different methods of
communication which are described below:

Effectiveness of communication methods
• Different communication methods play their individual role in each department

Creation of mind map

Recommendations
• For having effective employee relation within each department and for better productivity and profitability, it is necessary
to have good interrelation between each department.
• Activities and events need to be organised for increasing communication between employees of different departments.
• Sharing of information is to be done in both communicating ways; verbal and non-verbal. This reduces the chances of
having conflicts.
• Reward system and appraisal based on work performance makes healthy relation between human resource and other units.
• Working together makes relation healthier and comfortable. It also increases retention of employees for linger period.

CONCLUSION
• This presentation summarised about the interrelation between different functional units in Hotel
Hilton.
• Various communication methods are discussed in this which make the process effective in different
departments.
• Recommendations are given for improving integration in different departments by processing and
documenting.

REFERENCES
• Lewis, K.L. And et.al., 2016. Participant use and communication of findings from exome sequencing: a mixed-methods
study. Genetics in Medicine. 18(6). p.577.
• Maher, M., 2018. Financial management: planning and charging. In BIALL handbook of legal information
management (pp. 147-172). Routledge.
• McDermott, A.M. and et.al., 2017. Performance management in context: Formative cross-functional performance
monitoring for improvement and the mediating role of relational coordination in hospitals. The International Journal of
Human Resource Management. pp.1-21.
• Patrizii, V., Pettini, A. and Resce, G., 2017. The cost of well-being. Social Indicators Research. 133(3). pp.985-1010.