Hotel Hilton: Performance, Recommendations, and Conclusion

This report provides an analysis of Hotel Hilton's business performance, focusing on key aspects such as customer loyalty, recommendations, and the overall competitive landscape. It begins with an introduction to organizational auditing and its significance, particularly for multinational hospitality providers like Hilton. The report highlights the importance of understanding consumer demand, maintaining high-quality standards, and leveraging customer loyalty to achieve a competitive edge. Recommendations include the use of AI to enhance customer experience and improve efficiency. The conclusion summarizes the importance of continuous improvement, flexible organizational culture, and employee retention in driving business success. The report references academic research and provides valuable insights into the challenges and opportunities facing the hospitality industry.

Organisation audit

Table of contents
• Introduction
• Key conclusion of report
• Business performance
• Recommendations
• Conclusion
• References

Introduction
• Organisational auditing is one of the most important factor for an
organisation to access the potential strength and areas of weakness
that needed to overcome. While conducting organisational auditing
it is very necessary to accumulate necessary knowledge and
information from the both internal and external business
environment so that necessary steps should be taken by them.
Respective PPT is based on the Hotel Hilton which is the
multinational hospitality service provider organisation.

Key conclusion of report
• It has been concluded that auditing of an organisation plays very much
important role as it provides valid knowledge and information regarding
performance, consumers interest towards organisational products,
competitors response and employees efforts in achieving organisational
objectives. For an organisation its culture, organisational structure plays
very much important role as it helps in formulate way to persuade
work, employees behaviour and their level of productivity. It is very
significant for an organisation that deals at global level to adopt flexible
and diversity as they have to deal with differ kind of individuals.

Business performance
• In business performance of Hotel Hilton consist of the customer
loyalty in hospitality industry which denotes about organize preferred
frequent guest programs that successfully contribute in spread at
global level. They by producing products as per consumer demand in
terms of quality, standardization and any other means contribute in
loyal consumers, high satisfaction level and challenging guests
enables to remain competitive in business environment. due to their
consumer loyalty they can be able to sell their products and services
at wider marketplace.

Recommendations
For an organisation recommendations plays very much important role
as it helps to improve in results by focusing on their prioritize that
helps them in gaining competitive advantage and sustainability in
marketplace. in context of Hotel Hilton they need to develop the tool
and techniques by using artificial intelligence in order to enhance
consumer experience as it helps in cutting down waiting time of
consumers and helps to provide delighted purchasing.

Conclusion
• From the above PPT it has been summarised that for an organisation
improvements in business performance plays very much important
role as it helps to remain competitive and sustainable in competitive
business environment. by using various kinds of theories and
practices organisations can pace towards the definite path of success
by building their own goals and objectives. By building culture that
is flexible in nature contribute in development of employees so that
they retain in firm for long time and devote one of their best efforts.

References
• Sinclair, C. and et.al., 2019. An examination of organisational
policies for healthcare and lifestyle decision‐making among
Australian aged care providers. Australasian journal on ageing, 38,
pp.90-97.
• Trompeter, S. and et.al., 2019. National comparative audit of blood
transfusion: 2014 audit of transfusion services and practice in
children and adults with sickle cell disease. Transfusion Medicine.

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