A Comprehensive Report on Hotel Law and Compliance in the UK

This report provides a comprehensive overview of hotel law, focusing on various legal aspects critical to the hotel industry. It begins with an introduction highlighting the importance of hospitality laws and their impact on hotel management and operations. The report then delves into specific areas such as liability and data protection, emphasizing the need for hotels to comply with regulations like the Data Protection Act 1998 to safeguard customer information. Health and safety are discussed, underscoring the importance of maintaining a clean and secure environment. The report also covers food hygiene, risk management, and licensing, detailing the legal requirements for food safety, financial risk assessment, and necessary permits. The Hotel Proprietors Act 1956 is examined, outlining the responsibilities of hotel managers and staff. The conclusion summarizes the key takeaways, reinforcing the importance of legal compliance for the hotel industry's success and reputation. The report includes references to academic sources.

Hotel Law

Table of Contents
Introduction.....................................................................................................................................3
Liability data protection............................................................................................................3
Health and safety......................................................................................................................4
Food hygiene............................................................................................................................4
Risk management....................................................................................................................5
Licensing....................................................................................................................................5
Hotel proprietors act 1956.......................................................................................................5
Conclusion......................................................................................................................................6
REFERENCES................................................................................................................................6

Introduction
Hotel industry is one of the most significant and developed industry in today’s world. It has been
identified that there are various factors which need to be considered by the management team
of a hotel sector (Akincilar and Dagdeviren, 2014). Hospitality laws and legislation were
developedin order to make sure that each and every hotels, restaurants,, motels aswell as other
public accommodations provide safety measures effectively within their organisation. Along with
this in order to maintain the growth and development of business entity it is essential for the
managers and employees some legal formalities in an effective manner which assist in attaining
goals and objectives effectively. They have to guideevery employee so that they will be able to
create positive image of the organization at marketplace.
Legal law risks whichneed to be considered by managers aswell as employees withinthe hotel
industry.
It has been identified that hotel industry is divided into various aspect and it is required by
the management team to provide guidance to their employees in order to perform their task
effectively and efficiently. It is essential for the hospitality sector to consider some laws and
regulations in order to provide healthy and safe atmosphere totheir employees along with their
customers. It is the sector which includes different legislation and laws and is very essential to
perform their task appropriately.It is required by the managers and employees to consider all
legal provisions positively so that profitability of the hotel industry might get increased. There are
some specific aspects which need to be focused by management team of hotel in order to
accomplish organizational goals in effective manner. Some specific laws and legislation which
are going to be covered in this report are discussedbelow. This report includes liability data
protection, food hygiene, risk management, health and safety along with licensing are going to
be covered in detail (Colangelo, 2017).
Liability data protection
It is required by the hotel industry to take personal data from customers while providing them
services within their organisation. Personal information of an individual is needed by the staff
members and managers while they provide services and accommodations to their customers. It
is one of the most powerful tool which is used by companies and hotel industry in order to
attract largenumber of customers by providing different offers and benefits to them.Personal
information and data helps in developing effective relationship between the company and it’s
customers. In order to protect and maintain the confidentiality itis essential for the managers to

adopt Data Protection Act 1998 along with some code of conduct. All these aspects assist in
maintaining andsecuring the personal details of customers so that they feel secure while giving
their personal information to them (Colangelo, 2017). And it is also important for the managers
to keep sensitive towards their customers and protect their expectations that all of their personal
information will kept safe and secure by the companies.
It has been analysed that personal information ofcustomers can be collected through
credit cards receipts, visit to the hotel, social media profile and many more. All these information
of an individual need to be protected by the DPA of UK.According to the recent report it has
been identified that there are various issues rise from last few years were data of an individual
might get leaked which affects the whole identity of the organization in a negative manner.
Therefore it is required by the managers and employees to protect and secure the data in an
effective manner by using Data Protection Act.
Health and safety
It is one ofthe most essential factor within a hotel sector that there mustbe safe, secure
and healthy environment. It is required by the staff members and managers to keep their hotel
premises clean, healthy and secure which might assist in attracting large number of customers
towards their organisation (Melián-González and Bulchand-Gidumal, 2016). Along with this, it is
also necessary for the employees to provide healthy food and beverage to their customers and
provide best facilities to retain them for a long period of time. For this, management team of
hotel need to direct and provide guidance to their employees on a regular basis.
Food hygiene
Food hygiene is considered as an essential aspect of hotel industry which is directly linked
with guest satisfaction and their happiness. For this, it is essential for the individuals working in
this field to keep all available food at correct place and right environment so that it can be
remain healthy and unspoiled for longer period of time. Also, it is important for hotel staff to
ensure that kitchen and others storage areas should be kept clean and pesticide for longer
period of time because there are high chances that pest and other germs might attack food and
could also affect its quality in negative manner. All of the initiatives taken by hotel industry is
highly important because whom so ever guest are visiting the hotel feels highly connected to its
food and if in case any guest realise that food is not good in terms of taste or hygiene level then
there are probable chances that they would not visit the same hotel again. This might develop
negative image of hotel in front of guest as well as society. The level of quality of food is
required to be met with the terms and condition stated in health and safety act.

Risk management
Risk management refers to the effective forecasting and analysis of finance associated risk for
organisation. It also includes identification of different process that could support in avoiding and
reducing impact of identified risks. In context of hotel industry, it is essential for manager of hotel
to ensure that they should conduct regular based analysis in their hotel so that any kind of minor
major risk could be notified at the initial stage only (Nguyen, 2015). This will also help them in
rectifying these issues effectively at the starting stage only. As a result, there work in the hotel
would not get affected due any kind of risk in future.
Licensing
It is one of the most essential and important factor which is required by the hotel sector before
starting their business functions at the competitive marketplace. With the help of licensing,
management team of the hotel can perform their work in a positive and effective manner. Along
with this, with the help of licensing, organization will be able to follow all the regal rules and
regulations developed by the government of thecountry. There are various types of licence
which need to take by the management team of the hotel. Some of these licenses include
foodand beverage, health and safety and so on (Rahimi and Gunlu, 2016). These entire
licenses assist in performing all the business functions in positive and cooperative manners. It
has been said that if an organization do not take license in order to perform their functions there
might be some issues which affect their overall profitability. Along with this, sometimes these
hotels might get close and pay some fine to the government of that country. Therefore it is
essential to take license and perform all the function in a positive manner.
Hotel proprietors act 1956
Hotel proprietors act includes all the information which need to be considered by the
management team while doing their business functions in an effective manner. It is the provision
which provide all the right guidelines, procedure and methods which need to be considered by
the managers and employees while performing their functions in an effective manner. Someof
the most essential pointsare as follows:
 It has been said that the role and duty of the managers as well as employees of the hotel
is that they need to work in professional manner and treat eachand every personworking
within the organization in same way (Law, 2019).
 Along with this it is said that if any individual face any kind of damage to their products it
is required by the managers to pay back all the remuneration to them within given time
frame.

 Ifthere is any adverse situation arise within the hotel itis necessary for the managers and
staff members to resolve them within stipulated time period. Along with this, it is also
very important for the staff members to behave in a professional manner and avoid any
kind of negative situation.
Conclusion
As per the above mentioned report it has been identified that there are various laws and
regulations which need to be followed by each and every organization comes under hotel
industry. Alongwiththis all these legal provisions need to be adopted by every industry so that
there might not be any issues arise while doing business functions. It has also been identified
that with the help of all these aspects goodwill of the company will automatically increase at the
competitive marketplace. Health and safety act assist in providing positive and secure working
environment to the employees and customers.

REFERENCES
Books and Journals
Akincilar, A. and Dagdeviren, M., 2014. A hybrid multi-criteria decision making model to
evaluate hotel websites. International Journal of Hospitality Management. 36. pp.263-
271.
Colangelo, M., 2017. Parity clauses and competition law in digital marketplaces: the case of
online hotel booking. Journal of European Competition Law & Practice. 8(1). pp.3-14.
Law, R., 2019. Evaluation of hotel websites: Progress and future developments (invited paper
for ‘luminaries’ special issue of International Journal of Hospitality
Management). International Journal of Hospitality Management. 76. pp.2-9.
Melián-González, S. and Bulchand-Gidumal, J., 2016. A model that connects information
technology and hotel performance. Tourism Management. 53. pp.30-37.
Nguyen, P., 2015. The Long-Run Supply of Real Estate: An empirical study into the UK hotel
market 2003-2013. Surrey Undergraduate Research Journal. 1(1).
Rahimi, R. and Gunlu, E., 2016. Implementing customer relationship management (CRM) in
hotel industry from organizational culture perspective: case of a chain hotel in the
UK. International Journal of Contemporary Hospitality Management. 28(1). pp.89-112.