Business Skills: Evaluation of Legal Regulations in Hotel Industry

This report delves into the crucial business skills required for efficient operations within the hotel industry. It highlights the significance of various legal regulations, including data protection, health and safety protocols, food hygiene standards, risk management strategies, and licensing requirements. The analysis considers the impact of these regulations, particularly within the framework of the Hotel Proprietors Act 1956. The report emphasizes the importance of data security, outlining measures to protect customer information in an increasingly digitized environment. It also addresses health and safety concerns, advocating for checklists and training to ensure a secure working environment. Food hygiene practices are examined to prevent foodborne illnesses, and risk management strategies are proposed to mitigate potential threats to the business. The report also explores the licensing requirements necessary for hotel operations, particularly regarding the sale of alcohol and entertainment. Ultimately, the report concludes that adhering to these regulations is essential for sustained business success and the protection of both customers and hotel owners.

BUSINESS
SKILLS

Table of Contents
INTRODUCTION ..........................................................................................................................1
Main body........................................................................................................................................1
Evaluation and critical Analysis..................................................................................................1
CONCLUSION...............................................................................................................................4
REFERNCES ..................................................................................................................................5

INTRODUCTION
In order to carry out the activities of an organisation with efficiency business skills are
essential. Number of skills are required in order to start and carry out business. It is essential to
identify the skills which should be improve or develop so that day-to-day business activities are
performed smoothly. In context to hotel industry huge amount of risk is involved and these risks
are basically related to legal legislation (Emmanuel and Hassan,2015). A hotel faces potential
legal consequences due to several reasons. Some of them are: negligence in the maintenance of
premises, discrimination between employees based on minority status, food related issues, tax
obligations and several others. However, the outcome of this report will be based on several
hotel related acts which are: data protection, safety as well as health act, food hygiene act, risk
management, licensing. Moreover, these act analyses will be made within Hotel Proprietors Act
1956.
Main body
Evaluation and critical Analysis
Data Protection: Data security risk in hospitality industry has extend far beyond the
reputation and hit hotel take if guests data is compromised. Customer Data under hospitality
industry is king. Moreover, providing powerful operations insights enable hotel industry to create
personal relationship with customers. In fact before operators protects data it very essential to
understand what type of data information is collected and where it shall be stored. Now-a-days
with adaptation of digitation vast volume of personal data is usually shared online. This is made
possible due to social media and e-commerce have fuel up the personalisation of technology
highly (Erdem and Jiang, 2016). Due to this customer transparency, transparency and data
protection have become important in hotel industry. However, in order to effectively carry out
proper and smooth function within a hotel industry several measures must be taken in order to
avoid difficulty. Several measures are taken by hotel industry in order to protect clients data
however, most businesses secure majority of information online and on computers due which all
data is stored collectivity. Without implementation of corrective security measures, breach
usually results in downtime of clients which is costly as well as time consuming in nature.
Therefore, under any circumstance the personal information of clients shall never be leaked.
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Health and Safety: Health and safety is an important consideration under hospitality
sector. In order to run hotel business with efficiency its very essential to have hotel safety and
health checklist which helps in ensuring each related aspects. It basically includes everything
from cleaning procedure to fire safety as well as documentation and training related aspects.
Without adaptation of proper health and safety measure a hotel industry will never survive into
potential market this because the clients will never show trust. Proper plan should be made in
order keep working visitors, staff as well as guest safe. Moreover, a proper checklist should be
prepared which make sure that full requirement are fulfilled in order provide safe and secure
working environment (Gamage, 2016). This prepared checklist includes: hotel information,
documentation, training procedure, a proper guest as well as occupational safety committee, a
agreed plan for emergencies, decision related to housekeeping and cleaning operations, assessing
laundry operation carefully, food as well as beverages services and kitchen operations, proper
and updated guest room and floor safety and many others. Moreover management of the hotel
industry should make sure that hotel staff have slip-resistant safety shoes so that the staff reaches
home safely. However, for smooth functioning of an organisation health and safety measures
much be proper framed in order to avoid difficulties.
Food Hygiene: Under food preparation businesses in hospitality sector basically includes
: hotel, restaurants, bars, cafe and similar business that provide food for customers. Moreover,
key requirement of these businesses is to make sure that food provided to customers are prepared
with proper hygiene. This ensures that food prepared for customers is safe and hygienic to eat. If
food is not prepared with proper hygiene it might contain harmful microorganisms which can
cause serious illness (Malik, Saththasivam and Sharif, 2016). Moreover, food hygiene authorities
regularly visits business premises in order to inspect and check legal requirements. In major
countries like UK, these authorise issue hygiene rating which is displayed on the premises. This
usually improves or damages the reputation of hotel industry. Furthermore, food and safety act
was implemented in 1990. the main objective of this act was to make sure that: hospitality
industry do not provide anything in food which would tend at damaging the health of people who
eat it, serve and sell good and expected quality to consumers and the provided food is labelled as
well as presented in such a way that it not spoiled. Local agencies are responsible for monitoring
businesses regarding food and safety and enforcing several regulations. However, food hygiene
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maintenance within hospitality industry is very essential in order to effectively carry out business
operations with efficiency.
Risk Management: There are several risk which are involved under hospitality sector.
Moreover, each of these risk affects the business operation of this sector. Managing these risks is
very crucial in order to make sure that hospitality based business run smoothly. An effective risk
management strategy is essential for workers of hospitality industry. Moreover, risk management
helps employees to identify, assess, analyse, avoid several aspects like mitigate risks, proper
evaluation of financial upset, natural disasters and many more. Some of the major risk which the
hospitality industry usually managers includes: property risk under which issues are faced by
hotels in managing the property requirement. In order to reduce this risk the hospitality sector
must ensure that all smoke and fire alarm system are properly managed. Next risk which is
usually maintained under this sector is related to premises risk which is very high in this sector.
This is because high number of guests go through doors of business. It is essential to minimize
the exposure by adopting several precaution. Therefore, hospitality industry is faced by several
set of risk as well as challenges in order to provide guest with enjoyable and safe atmospheres.
These risk come from several sources such as food, cyber security and safety.
Licensing: Licences and registrations are required for starting and operating a hotel
business. These laws and regulations consists of licensing rule from fire regulations to food
hygiene. Moreover, if a hotel serves alcohol or operates bar in its restaurants, it will essentially
require licence from relevant authorities. Moreover, Licensing act was established by parliament
of United Kingdom in 2003. this act was established under a single integrated scheme. It was
relating to make provision regarding regulation of sale and supply of alcohol, it further includes
provisions related to late night refreshment and provision of entertainment. However,
responsibility for issuing licences lays with unitary authorities, metropolitan boroughs as well as
district councils. Each of these authorities are required to establish a licensing committee. Main
objective of the licensing act 2003 were: prevention of disorder and crime within the country,
public safety, protection of children from harm and public nuisance and many others. Moreover,
if the respective industry does not follow the regulations than the licence is reviewed by high
authority, who can restrict their operation operations. Police have the ability to close down the
premises and order licence review. Moreover, to make fully licensed there are several
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requirements which needs to be fulfilled. Therefore, without licensing act a hotel industry can
officially sale alcohol under its premises.
Hotel Proprietors Act 1956: This specifics the meaning of word hotel in detail. It states
that a hotel means an establishment which is made by a proprietor and offers food, drink as well
as sleeping accommodation for any traveller who is willing to pay the specific amount of money.
Example of hotel under this act were: private hotel, guest house, and similar inn which provide
sleeping accommodation (Ozturk and et.al., 2016). Moreover, the proprietor of an hotel is termed
as an inn keeper who is liable to make guest free from any sort of problem. Under this act a
hotel proprietor in many circumstances liable to make any loss or damage to customer's property
even if it was not due to the fault of proprietor or staff of hotel.
However after effective implementation of these activities within a hotel industry the
business operation can be effectively carried out. Therefore in order to attain substantiality these
acts might used.
CONCLUSION
From the above report it can be concluded that in order to effectively run business
activity under hotel industry there are several aspects which need to considered. Without proper
evaluation of these factors the desired business objective can never be achieved. Moreover,
through implementation of several acts the hotel industry work appropriately. Through licensing
act the people of the country are protected from crime. Whereas the food and safety act helps the
guests to receive safe and hygienic food free from harmful bacteria. Moreover, if rules
established by each and not successfully followed by the hotel industry their have be bear the
crises. However, these acts are very essentially from the point of customers as well as for the
owners.
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