Personal and Professional Development Plan for Hotel Management

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Personal and Professional Development
Table of Contents

LO1..................................................................................................................................................4
Introduction....................................................................................................................................4
1.1- Evaluate approaches to self-managed learning...............................................................4
1.2- Propose ways in which lifelong learning in personal and professional contexts could
be encouraged.............................................................................................................................5
1.3- Evaluate the benefits of self-managed learning to the individual and organization....6
Conclusion......................................................................................................................................6
LO2..................................................................................................................................................8
2.1. Evaluate of own current skills and competencies against professional standards for a
hotel manager and against organizational objectives of Travelodge Hotel..........................8
2.2 Identify of own development needs and the activities required to meet them...............9
2.3. Identify development opportunities to meet your current and future defined needs.10
2.4- Devise a personal and professional development plan based on identified needs......11
LO3................................................................................................................................................13
3.1. Discuss the processes and activities required to implement the development plan that
you prepared for yourself in task...........................................................................................13
3.2 Undertake and document development activities as planned........................................15
3.3 Reflect critically on your own learning against original aims and objectives set in the
development plan.....................................................................................................................16
3.4 Updated Development Plan...............................................................................................17
LO 4...............................................................................................................................................19

4.1- Select solutions to work-based problems........................................................................19
4.2- Communicate in a variety of styles and appropriate manner at various levels..........21
4.3 Evaluate and use of time-management strategies...........................................................23
Conclusion....................................................................................................................................25
References.....................................................................................................................................26

Introduction
This report will discuss how self-management can enhance lifelong development. Different ways
in which a person can become a good leader, to become a good leader I would need to plan out
my personal and professional development plans. Make sure that the skills I got from personal
and professional development are further passed on to other people. My self-development skills
can come from a regular assessment of self whether they are from friends or colleagues. I will
also learn how to manage time through different time management strategies. There are some of
the interpersonal and personal skills which will be discussed in this report below.

LO1
Introduction
Self-Managed Learning is a term giving to the process of managing skills by own efforts or
sometimes with the help of any teacher. It is an important part of personal and professional
development. A person can learn many things by surrounding and internet etc., management of
all these different learning is known as self-managed learning.
1.1- Evaluate approaches to self-managed learning
Various approaches for Self-managed learning:
 Interaction with successful persons: By talking with successful businessmen and
attending meetings.
 Reading Books and magazines: Daily reading newspaper, magazines, and books also
leads to increase awareness about surrounding.
 Attending seminars and sessions: Attending workshops on various topics will allow a
person to improve skills in different fields.
 Applying for online courses and certifications: With the help of the internet, one can take
online classes and online certifications which will helpful for both personal and
professional development.
 Using social media: Use of Facebook, Instagram , WhatsApp, and other social websites is
helpful in interaction with people from the variable region of the world, that will also a
beneficial part for adding experience.

1.2- Propose ways in which lifelong learning in personal and professional contexts could be
encouraged
Lifelong Learning is defined as the overall learning gained by doing different activities
throughout the life of a person. This lifelong learning can be done for increasing knowledge and
enhancing skills in different fields. It can be done for the objective to gain success in a career or
to create an image in society and also for personal enhancement.
There are different ways for lifelong learning in personal and professional contexts.
For employees, lifelong learning is based on updating their skills and knowledge by giving them
training and analysis their result on the basis of their work that will helpful for both employee
and the company. This will generate modification of their skills (Khan, et. al., 2011).
Employees in the company mostly remain frustrated or depressed because of work or some
personal problems that can be solved by providing motivation to them. That motivation can be
given by posting a poster or by motivational speech after a certain period.
By using this method of SWOT analysis in the organization, SWOT stands for Strength,
Weakness, Opportunities, and Threats. In this analysis, an employee can know about his
strengths and weakness. It will also allow them to know about opportunities and threats for them
in the future.
Employees can improve the communication skills that will help them to step towards various
opportunities because mostly in every company, a good communication plays an important role
to grow and achieve goals (Broomé, et. al., 2016).
Another way of lifelong learning is by making a staff of different skills like waiters, cooks,
receptionist etc. (Moon, 2013). By doing this, there is sharing of knowledge and skills that will
generate bonding and increase knowledge of one another.

1.3- Evaluate the benefits of self-managed learning to the individual and organization
There are so many benefits of self-managed learning to both a single person and an organization.
As an assistant manager at Travelodge hotel, following are the benefits of self-managed learning
to me and organization:
 It will help in improving my communication skills and having good communication skills
plays a very important part in hotel management because good communication with the
customer will aid to hotel reputation (Hendrith, 2018).
 It will improve my presentation skills which will help me to suggest my views and put
my ideas to a higher authority and in front of employees. These ideas can help in better
management of the hotel and lead to better bonding with employees and an increase in
profit for hotel
 With the help of better communication and presentation skills, I can also lead a team that
will generate leadership skills in me and which will help me to create a good team
(Broomé, et. al., 2016). Having a good team will lead to good teamwork and better
management of staff.
 Self-managed learning will help me to create business planning and help me to
implement them because of good leadership skills and team worker.
 It will provide a better opportunity to always enhance my skills and knowledge which can
be gained with the help of internet, books, surrounding etc. that will beneficial for both
me and organization (Merchant, 2017).
 A manager has to deal with many types of staff members and problems and they should
be handled properly sometimes with patience and sometimes with actions so it will also
generate problem-solving skills in me.
Conclusion
As an assistant manager at Travelodge Hotel, for self-managed learning, I think setting a goal
and meeting with different people will be most suitable (Sunrise community living, 2014). While
working on any project or mission, there is a specific goal which needs to be satisfied so if we
want to progress in the hotel then there should be a proper aim to be satisfied which can only

possible either by an individual or with the support of staff. Also, the hotel is a place where many
people come and go while traveling, so interaction with them also gives us an opportunity to
learn different things by their experience or by through their feedback for the hotel.

LO2
2.1. Evaluate of own current skills and competencies against professional standards for a
hotel manager and against organizational objectives of Travelodge Hotel.
As I am the manager of Travelodge hotel I have a responsibility for how to flow my skills which
effectively used in the communication and that communication help to all employees in an
organization. Evaluation of such own skill which is used for achieving goals and objectives are
follows
 Communication skill:-I have good communication skill which is effectively used by
every employee (Broomé, et. al., 2016). These communication skills should be effective
because it flows from top to bottom level in the organization.
 Team Building skills:-I have a piece of knowledge about the how to make a team, how
to make a team leader, and how to develop the team leader skill in the organization who
chase the goals of the organization. I have to have more spend time with my team to
manage it and they are easy to share their problems.
 Problem-solving skills:- I fully understand the problems which is flowing in the
organization by such steps are:
1. I search about where the problem arises.
2. I will take my own responsibility that how to solve the problems
3. I am listening to all employees which have a problem and help them to solve it
 Decision-making skills:- I will help to make a decision making in the organization
(Jasper, 2011)
1. I will analyze the situation.
2. I will analyze the customer wants, need and demands.

2.2 Identify of own development needs and the activities required to meet them
As a manager, I play an important role in the Travelodge hotel. I have to develop my need and
activities which is effectively used in Travelodge hotel to achieving our goals and objectives
which follow:
 To develop a managerial skill:- As a manager, I have to develop my managerial
skill which is used to make a procedure, processes, and methods. It is the techniques
to manage the work, solving problems, and flow an effective interaction.
 To be clear and learning concepts:-As a manager is the first step to clarify what are
the objective what I have to do in Travelodge hotel, on the other hand, I have to
improve my learning concept (Moon, 2013). Learning concept is a human concept
who have the power to learn and understand the things which are useful in life and as
a manager I have to clear my goals and objectives and follow the step of learning
which is useful in Travelodge hotel.
 Focusing on the customer:-As a manager I always focus on customer demand, what
they need and want. The customer is a king of the market as a manager to think about
the how to attract to our services, how to make feel them our services is better than
other services and as well as knows about what the consumer behavior influenced.
 Self-motivation and team:- Self-motivation are needed in life as a manager I am
also an employee in Travelodge hotel I needed a self-motivated first about goals and
objectives as well as I will prepare my team by the motivation and incentives too.

2.3. Identify development opportunities to meet your current and future defined needs.
Developing opportunities is considered with the prediction of the organization, management, and
employees that what are the current and future developing opportunities is needed. There are
developing opportunities are needed in current and future are followings
 Current needs:-Current needs are that opportunities which are required in present are;
1. Ability to work in a team:-It is mandatory to have the ability to do work in a
team. Every opportunity gives changes to make an ability to work better,
perfection and timely completed in a team (Rickards, et. al., 2014). In a team
make perfect team leaders who manage our team, who manage our team member
according to his/her work and capabilities which help in future also.
2. Good decision maker:- Every manager needed to have the capability to take a
better decision maker in an organization for future work and organization goals
and objectives (Jasper, 2011).
 Future needs:- Future needs is a prediction about what will do in the future for better
performance in the organization which provides a better result in the future by such steps
are following
1. Analyze the work performed according to the present work performance and
capabilities.
2. Understanding the needs of his/her customers according to the new generations
and new technology which is requiring in the future.

2.4- Devise a personal and professional development plan based on identified needs
A personal plan and professional development plan is needed in every organization which helps
to show to which strategy should be followed by every employee in the organization to achieving
our goals and objectives.
1. Identify Goals: the first step would be to identify the needs our personal and
development. Make sure that all your needs are met whether they are personal or they
are with a team.
2. Objectives: my main objective that I would want to establish would that I want to
become a good leader and decision maker. To show to every employee that I am a good
leader and full of having integrity.
3. Career Development: making sure that the work I do today helps me in the future, helps
me analyze today's work for future references.
4. Regular conversations with regarding self-development: I would need to keep checking
myself or have someone else assess my performance so I can make changes in the
procedure to help for my personal and professional development plan
Identify Goals Objectives Career
Development Conversations Monitor and
review