Analysis of Room Division Operations Management in Hotels

This report focuses on room division operations management within the hotel and hospitality industry. It highlights the importance of effective management, emphasizing guest relations and security services. The report discusses key operational issues, including accounting, financial matters, and sales and marketing strategies. The core of the report emphasizes the importance of front-office management, highlighting strategies for ensuring positive guest interactions. The report concludes by summarizing the role of room divisions within different organizational contexts and includes a list of references.

ROOMS DIVISION
OPERATIONS
MANAGEMENT

Introduction
Room division management is one of the essential aspect whi
ch is used by high rated and reputed hotel and hospitality bus
iness and organisations. This remains essential in order to ac
hieve better customer satisfaction and faith towards organisat
ion.

Effective management
• Importance of ambience
• Guest relations
• Security services

EFFECTIVE STRATEGIES OF TIME MAN
AGEMENT
Ensuring fair and positive guest interaction and experi
ence is one of the prime objective of planning and manage
ment of the front house area.

Key operational issues
• It there are some key operational issues are discu
ssed below which affect the management and bu
siness performance of front office area such as:
• Accounting and financial issues
• Sales and marketing issues

Accounting and financial issues
Receptionist and front office staff have to mainta
in proper records of supply and consumption det
ails for the specific period.

Sales and marketing issues
Enhancing the sales graph of products and services
is one of the objective which needs to be achieved
by staff members.

Conclusion
This report is prepared to explain the concept of ro
oms divisions operational management in hotel and
hospitality industry. Services provided by the room
divisions in different organisational context define
d in this report.

References
Miller, S., 2012. The effect of insurance on emergency room
visits: an analysis of the 2006 Massachusetts health reform. J
ournal of Public Economics. 96(11-12). pp.893-908.
Guenther, T. W., 2013. Conceptualisations of ‘controlling’ in
German-speaking countries: analysis and comparison with A
nglo-American management control frameworks. Journal of
Management Control. 23(4). pp.269-290.

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