Dorchester Luxury Hotel: Managerial Skills Assessment & Development

This report assesses the management skills of a General Manager at Dorchester Luxury Hotel in London, highlighting the contribution of development sessions to improve professional competence. It includes an evaluation of the manager's skills, such as management, communication, listening, leadership, planning, and time management. A personal SWOT analysis identifies strengths like motivation and communication skills, weaknesses such as lack of technical knowledge and stress management, opportunities including training and development, and threats like competition and job cuts. The report sets objectives and targets to overcome weaknesses and threats, focusing on teamwork, presentation skills, listening skills, leadership style, technology cognition, and interpersonal skills. The goal is to enhance the manager's potential and contribute to the hotel's strategic objectives. Desklib provides access to similar solved assignments and past papers for students.

DEVELOPING
MANAGERS
TASK 2

Introduction
In the present PowerPoint presentation learning will be shown about the
contribution of development sessions in improving the professional competence
of General manager of Dorchester Luxury Hotel in London. It is lavish and 5
star chain of hotel dealing in hospitality products and services. In this
presentation, learning will be shown regarding the assessment of own
management skills of manager. Further, Personal Swot analysis will be provided.

2.1 Assess own management skills performance
Presently, I am working as General manager in Dorchester Luxury hotel in
London. I am responsible for managing both the profit and cost components of a
organization income statement. It have to overlook all the business function along
with routine operations of hotel.
Further, I am responsible for proper planning, delegation, coordination, staffing,
organizing and decision making to acquire desirable revenue making outcomes for
the entity. My main concern is to support my organization in attaining strategic
aims and objectives.
I have to check proper coordination and harmonise functions of different
department. Being a general manager I have key responsibility of the successful
execution of the strategic plan. I am also required to maintain positive work
environment, it is my duty to resolve the complaints and problems faced by
employees

Assessment of Own Skills
There are various skills that are required for me to work successfully as
General manager of Dorchester Luxury hotel in London. Such as
Management skills: The management skills will guide me in proper planning,
organizing, staffing controlling and leading.
At present I have strong management skills which help me in making optimum u se
of available resources.
Communication Skills: It assist in sharing vision and mission to the employees
with the help of different communication method. It help me in encouraging
employees to achieve goals and objectives of firm.
Listening Skills: By listening the issues of employees, I can solve various issues
related to work etc. i can also know the creative ideas and suggestion employees
want to share for better performance of company. I can thus maintain their interest
and prevent them from leaving the company.

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Leadership skills: It can use best leadership style as per the situation to
generate the desired results for business. With the help of appropriate
leadership style, i can encourage members to give maximum
contribution towards attainment of overall goals of business.
Planning and Organizing: This relates to my ability to using different
types of planning and organizing tools. such as, I have recently
effectively organized a new business plan of organization
Time management skills: These skills help me in completing allotted
task or project in provided time frame. I can use work chart and
schedules to complete my work on time.

2.2 Analysis of own personal strengths, weakness,
opportunities and threats
Strength
• Good motivator
• Communication skills
• Strong management skills
• Positive personal characteristics
• Inovative thinking
• Powerful motivation and leadership skills

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Weakness
• Lack of technical knowledge
• In-effeciency in stress management
• Lack of presentation skills
• Poor Listening skills
• Unable to promote team work

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Opportunities
• Training and development sessions
• Personal and professional development
• Seminars and Conferences
• Better Job opportunities
• Positive trends in the field
• Improving the network
• Self learning

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Threats
• Negative trends in HR field
• Increase in competition for higher position
• Obstacles in training and education
• Lack of resources for development
• Job cutting

2.3 Setting and priorities objectives and targets
to develop own potentials
• After SWOT analysis, I have found that there are some
weaknesses and threats. They must be overcomed with the time.
• For this, I have to set and priorities objectives as well as targets
to develop own potentials. These are as follows: