Employee Turnover Analysis - Hotel Park Royal - London - Case Study

This report examines the issue of employee turnover at the Hotel Park Royal, a well-known hotel in London. The analysis identifies key contributing factors to employee turnover, including excessive workload, low morale, and mental stress. The report suggests strategies to address these issues, such as implementing exit interviews to gather feedback, improving communication channels, and offering incentives to retain employees. The report also emphasizes the importance of addressing ineffective communication within the organization. The goal is to provide a comprehensive understanding of the problem and offer actionable recommendations to reduce employee turnover and improve the overall work environment at Hotel Park Royal. This assignment is available on Desklib, a platform providing study resources.

TASK 4
4.1 Problem solving
Paramount Travel Hotel Park Royal is one the well-
known hotel of London. They are famous for
providing effective and quality services. From last 3
years the organization is facing various issues related
to the employment turn over. This is considered as one
of the major issue related to the growth of company.
While investigating the problem, I have determined
various issues such as excessive workload, lower
moral of work force, mental stress and pressure on
employees.
 Provide incentives: Providing incentives and
employee benefits can be considered as an effective
strategy. With the help of this process more number
of employees can prefer to stay back with the
organization.
 Implement effective communication channel:
according to the provided report, Paramount Travel
Hotel Park Royal are not having effective
communication system. This can also be a major
reason for employment turnover (Crawford and et. al.,
2014). Therefore, through improving communication
channel this problem can be resolved at some level.
Along with this unproductive communication is also
responsible. Through all these problems employees are
organizations are not able to connect with each other. In
order to resolve these issues, I am trying various
approaches. Some of them are following:
 Implementing exit interview system: Through
this step feedbacks and reviews of employees
can be gathered. With the help of this process,
actual reason of the mass number of
employees resigning will be identified. Discuss with higher authority of
organization: Manager of the organization
should discuss this issue with their higher
authorities. With the help of this process, they
can take effectively step in order to step this
(Chok and et. al., 2017).
Figure 1Employee influencing factors
(Source: Influencing factors. 2014)
Figure 2Employee turnover
(Source: Employee turnover. 2016)
Figure 3 Turnover
(Source: Turnover. 2015)
Mental
pressure
Ineffective
communication
Orgational
environment Wages
Reasons of employee
turnover