Data Skills Portfolio Report: Data Analysis of Hotel Feedback

This Data Skills Portfolio Report analyzes the performance of three hotels (Bury Hill Golf, Willow Park Lakes, and Beavers Lake and Golf Park) based on customer feedback and identifies key trends. The report includes an introduction to data skills, followed by an analysis of key trends, visual representations of customer feedback data, and an expansion of the data to identify specific complaints and satisfaction levels. It examines best practices in management, the importance of setting goals, and the limitations of the data. The analysis reveals varying levels of customer satisfaction across the hotels, with Willow Park Lakes receiving the highest loyalty rewards rating. The report uses charts to visualize customer feedback, and it highlights the importance of understanding data limitations and the application of data skills in various fields. References to relevant books and journals are also included.