Analyzing Rooms Division Operations Management at Clientele Hotel

This report provides an overview of rooms division operations management within a hotel, focusing on the importance of the front office, key aspects of planning and management, and operational issues. It emphasizes the significance of the front house area in attracting customers and highlights key elements such as ambience, guest relations, and security services. The report also discusses planning, organizing, coordinating, staffing, and leading as crucial aspects of front house management. Furthermore, it addresses operational issues related to cost, quality, and customer satisfaction, with a focus on Clientele Hotel in London. The report concludes that effective management of rooms division operations can lead to increased profitability and sustainability in the hospitality sector. Desklib provides students with access to a wide range of study resources, including past papers and solved assignments.

Rooms Division Operations
Management

Table of Contents
 Introduction
 Importance of Front House Area
 Key Aspects of Planning and management of Front
House
 Key Operational Issues
 Conclusion
 References

INTRODUCTION
In modern era, most of people are looking forward to get into
hospitality sector in order to do business as this section has
heavy profit margins. Restaurants, hotels, travel & tourism are
some sort of firms that do comes under hospitality sector (Bryant
and et. al., 2014). Clientele Hotel which is located in London is
being taken under this assignment. Report is enclosed with various
things like role or functions of Front office and its importance.

Importance of Front House Arena
In the entrance of hotel is a one of the important point in the respect of
attracting the large number of customer toward firm. Front office is
a one face of any hotel. Both supervisors as well as subordinates of
these industry should be very effective in nature
Importance of ambience- Management of Clientele hotel is develop
ambience more attractive in order to gain higher attraction to
potential clients, through this firm has able to gain more profits as
compare to before.

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Guest relations- Behaviours of employees as well as
supervisor of reception should be humble and polite.
Security services- For each and every organisation employees as well
as consumers both are very important so that management of the
Clientele are providing proper security to them in during of
working and staying in hotel.

Key Aspects of Planning and Management of
Front House
There are many section of administration which necessarily to be considered
for front office are explain as follows:
Planning: It is a one of the most important aspect for firm, they are want to
develop planning in order to run all activities with in hotel in an effective
manner
Organising: Manager as well as other employees of hotel are work together
and organise all task in a appropriate ways.

Coordinating:It is a one of the important work for all organisation,
they want to bringing all task that are competing in an effective
manner in limited period of time is called coordination.
Staffing: Recruitment of talented candidate is very important for
Clientele in order to achieve their target effectively.
Leading: Management of Clientele has consider through this
subordinates may know that how the work are competing to get
positive outcome.

Key Operational Issues
Operations function with in an organisation has run their all hotel
activities in an appropriate manner. With the help of this, activities
can be interpreted to make better several things like cost, feature,
quality of products and services etc. Clientele Hotel can raise
satisfaction of clients and visitors by offering them high quality
services. Through this, company has achieve goals and gain long
term sustainability at market place.

CONCLUSION
It is being concluded from above mentioned report that doing business in
hospitality sub section may aid in developing huge incomes. Quality
services and proper accommodation may help hotels in grabbing eyes of
clients in high numbers. Away from this, there are ample number of tools
that are being used by hotels in order to gain competitive advantages at
marketplace of United Kingdom. Examination of performance of workers
like housekeepers and other staff member should be properly done from
time to time so that to locate their weaknesses and improve them.

REFERENCES
Bryant, A. S. and et. al., 2014. The incidence and management of
postoperative chylothorax after pulmonary resection and thoracic
mediastinal lymph node dissection. The Annals of thoracic
surgery. 98(1). pp.232-237.
Davis, B. and et. al., 2018. Food and beverage management. Routledge.
Dobrzykowski, D. and et. al., 2014. A structured analysis of operations
and supply chain management research in healthcare (1982–2011).
International Journal of Production Economics. 147. pp.514-530.

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