Organizational Change Management: Hotpack Global LLC Case Study

This presentation provides an overview of the organizational change management strategies employed by Hotpack Global LLC, focusing on the implementation of a warehouse management system. It details the reasons for change, key drivers, stakeholders, and the change governance framework. The presentation also covers the change implementation process and assesses the readiness to change within the organization. Recommendations are made for effective communication and continuous assessment to enhance organizational performance. References to relevant academic sources are included to support the analysis.

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Date
Organizational
Change
Management

Introduction and background of the case
Introduction
• Hotpack Global LLC was founded in the year of 1995 in Dubai.
• It is engaged on the marketing, distribution and manufacturing of wide category of food
packaging items and associated products made of alumni, foam, paper and plastic
Background of the case
• Hotpack Global has made organisation-wide changes.
• This change is related with implementation of warehouse management system.
• This transformation is related to advanced technology hence, staff member may face
issue to move from manual process to automated process (Goetsch, and Davis,
2014).

REASON FOR CHANGE
• To offer feedback regarding task, team, and individuals along with
other aspects of dynamics of an organisation
• To check inventory level
• To increase return on investment and productivity
• Senior manager of operation department has initiated the change
(Pugh, 2016).

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Drivers for change
Change was communicated by following strategy:
•Meeting
•Training
There are certain key drivers who involved in the transformation
process:
•Strategy
•Processes
•Customer responsiveness
•Balanced culture

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Key stakeholders and champion of
change
Key stakeholders of change
•Staff
•Customers
•Suppliers
•Organisation culture (Van der Voet, 2014).
Champion of change
Senior manager

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Stakeholder matrix

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Change governance framework
• The Board of Director and stakeholders has developed the following
change governance framework (Doppelt, 2017).

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Change implementation Process

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Readiness to change

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Recommendation
• As a team, I would like to recommend the use effective
communication strategy for transforming within an organisation.
• I would also recommend that company should focus on discussing
the need for change with workers
• Hotpack Global should make plan for continuous assessment of their
organizational performance (Carnall, 2018).

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References
• Carnall, C., 2018. Managing change. UK: Routledge.
• Doppelt, B., 2017. Leading change toward sustainability: A change-
management guide for business, government and civil society. UK:
Routledge.
• Goetsch, D.L. and Davis, S.B., 2014. Quality management for
organizational excellence. Upper Saddle River, NJ: pearson.
• Pugh, L., 2016. Change management in information services. UK:
Routledge.
• Van der Voet, J., 2014. The effectiveness and specificity of change
management in a public organization: Transformational leadership
and a bureaucratic organizational structure. European Management
Journal, 32(3), pp.373-382.

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