High Performance Work (HPW) and Employee Engagement: Unit 35 Report

This report examines High Performance Work (HPW) within the context of developing individuals, teams, and organizations. It focuses on the practical application of HPW, exploring its benefits such as improved productivity and maximized revenue, and the importance of employee engagement. The report outlines the processes of HPW including recruitment and performance appraisal, and highlights methods like effective communication and mutual respect. Furthermore, it delves into performance management, including comparative, behavioral, results-oriented, and quality-focused approaches. The report concludes that effective leadership and management practices are essential for achieving organizational goals and sustaining a competitive advantage, referencing Hightown Housing Association as a case study. This report offers a comprehensive analysis of HPW strategies and their impact on organizational success.

Unit – 35
Developing Individuals, Teams
And Organisations

Table of Contents
• Introduction
• (A) High Performance Work (HPW)
• (B) Benefits of High Performance Work
• (C) Performance Management
• (D) Different approach support high-performance culture and
commitment
• Conclusion
• References

Introduction
The Human Resource Management is essential for
business to increase the strength of workforce by filling the
vacancy which result in delegation of work and improve
efficiency. This project is based upon Hightown Housing
Association as being operating principally in Hertfordshire,
Bedfordshire, Berkshire and Buckinghamshire. This project
describes High Performance Working (HPW) which
contributes in employee engagement (Sabharwal, 2014).

(A) High Performance Working
(HPW) towards employee
engagement
Competitive Advantage:- It is the process through which
managers of company focus on improving their
competitive strategies to complete their task within
particular duration. Managers of Hightown focus on
implementing competitive strategies as to improve their
internal strength that control weakness and develop
opportunity for minimising threats by taking precautionary
steps.

High Performance Work (HPW)
This is defined as the ability of managers for performing
their task by hiring and selecting new candidates in the
team of workforce for improving efficiency. The
managers of Hightown focus on vacancy in the business
and recruit new workers in organisation as to complete
target with developing employee engagement that leads
to high competitive advantage.

Process of High
Performance Work
• Recruitment Process:- Managers of Hightown are
beneficial through recruiting process as they analyse and
identify new worker with specialised skills and knowledge
to complete task efficiently.
• Performance Appraisal:- The managers of Hightown
are advantageous as they justify the performance of
individual by comparing it with time management and
through sub-ordinate.

Methods of High
Performance Work
• Effective Communication:- The managers of Hightown
focus on developing effective communication skills as to
encourage workers for achieving individual and
organisational goals and objectives.
• Mutual Respect:- Managers of Hightown emphasize
leaders to build employee relations by increasing
engagement and involvement with collaboration as to
sustain in global market.

(B) Benefits Of High Performance
Work
The benefits of High Performance Work are applied in specific
situation of organisation which is explained as under:-
• Improve Productivity:- The managers of Hightown focus on
improving productivity by increasing the skills of employees that leads
to result in goal achievement.
• Maximise revenue and profits:- Managers of Hightown are highly
profitable as they are capable in supplying qualitative products which
result in developing customer relationship management by meeting
their requirements. It leads to increase sales and profits of company.

(C) Performance Management
The performance management is described as the
process to evaluate the action been performed by its
workers in achieving goals and objectives of business.
Managers of Hightown implement this as to direct and
control the activities been performed by its workers (World
Health Organization, 2014). It further focuses on
identifying errors for developing innovative ideas to
minimise it through corrective measures.

Approaches of
Performance Management
There are various approaches of performance management through
which some of them are mentioned below as:-
• Comparative:- Managers of Hightown compares the actions of their
workers through sub-ordinates in order to analyse the task been
performed by an individual.
• Behavioural:- The managers of Hightown emphasize on the behaviour of
an individual by analysing the way it perform actions and treat everyone
within the business. It focuses on beliefs, norms, ethos, values and code
of conduct for its workers in understanding emotions of others.

Continue…
• Result:- Managers of Hightown analyse the result of its
employees by comparing the previous from current
action to analyse the efficiency in performing task.
• Quality:- The managers of Hightown focus on the quality
by evaluating the proper quality and time management of
work been performed by worker that result in high level
of satisfaction for its customers or not.

(D) Approach support high-
performance culture and commitment
These approaches support high performance culture and
commitment for managers of Hightown as comparative
approach leads to analyse the co-ordination for completing
task within particular duration (World Health Organization,
2016). The behavioural approach guides workers to respect
each other and understand their emotions at various
circumstances.