HR Adviser Skills, Development, and Organizational Learning Report

This report focuses on the essential skills, knowledge, and behaviors required for an HR Adviser, emphasizing the importance of high-performance work systems. It delves into the professional knowledge, skills, and behaviors needed, specifically within the context of Hightown Housing. The report includes a personal development plan, differentiating between individual and organizational learning, and explores the concept of high-performance work systems. It also highlights the differences between training and development, and the need for continuous learning to drive sustainable business performance. The report analyzes skills, objectives, and activities for development, providing a comprehensive overview of HR functions and their impact on organizational success.

Developing Individual,
Teams and
Organizations

INTRODUCTION
High performance work team refers to group of objective and goals which focused on
individuals as well as team with help of some specialized expertise and specialist with their
complementary skills which help them in collaborating, innovating and producing consistently
superior and effective outcome. This current report is based on key skills, knowledge as well as
attitude which are required for carrying the role of HR Adviser along with this it includes High
performance work system that creates value for organization. In this report personal development
is developed and also considers differentiation between individual and organizational learning
and training area. In addition to this, it focuses on understanding concept of HPW that
contributes employee engagement in business organization (Albrecht and et. al., 2015). At last it
considers different approaches of performance management and also demonstrate some example
that supports high-performance culture and commitment.
TASK 1
P1. Professional knowledge, skills and behaviour which are required by HR profession.
The HR function plays an very crucial and essential role in each & every business
organization. In context to Hightown Housing, its an charitable housing association which has
their own aim and objective of helping those people who need support and help & who can not
afford home at market value (Albrecht and et. al., 2015). This association is operating in
Bedfordshire, Hertfordshire, Berkshire and Buckinghamshire. Presently it is managing almost
6500 homes in Decorum, ST Albans, Watford, Aylesbury Vale, North Hertsmere districts and
managing approximately 900 employees.
Professional Knowledge of Successful HR Adviser:
HR advisor is an person who is responsible for delivering full HR. thus, their main role
and objective is to advising both employers as well as clients on both recruiting new staff and
taking care of present staff. Thus HR Adviser must have proper knowledge for gaining this
position, such knowledges are listed below:
 Proper Knowledge of effective HR policies and procedures.
 CIPD qualifications are essential.
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 Effective Cognition for using HR information system which includes accessing,
inputting as well as compiling data.
 Effective Knowledge of HR practice on selection and recruitment.
 Proper Knowledge written communication skills which help them in producing
correspondence and reports (Atmojo, 2015).
Professional Skills of Successful HR Adviser:
HR advisors of Hightown Housing should must be qualified to degree level. Adviser
must have effective Interpersonal, communication skills and a team player or team management
skills that will help them in working with numbers of people at all levels of business
organization. Along with this there are many different skills that is required by HR adviser and in
HR profession of Hightown Housing Association must have, such skills are listed under below:
 HR is required to have organisational & administrative skills which help them in
managing their workforce in effective way.
 HR must skills of operating IT programmes and HR systems in effective and efficient
manner.
 HR adviser of Hightown Housing should have strong communication skills and effective
relationship building capabilities which aid them in creating proper relationship with all
levels of management of their business association.
 Handling HR matters reliably and in accordance with legal requirements (Ayers, 2015).
 Along with this, HR can be qualified CIPD exam, which improve and enhance their skills
and professionalism.
 HR is required to have problem solving skills as well as Practical and logical experience
that help them in operating their functions and roles in proper manner.
Professional Behaviours of Successful HR Adviser.
HR Advisor has an different behaviour with each department of organization. Thus, HR adviser
of Hightown Housing plays an different role and behaviour at each and every level
organisation. Such attitude that HR Adviser of Hightown Housing is required that will help them
in future for effective operations.
 The HR Advisor of Hightown Housing association should be trustworthy and Versatility
as it helps them in effective working.
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 Adviser mush be Purpose oriented as they must understand the purpose and objective of
business (Caligiuri and Lundby, 2015).
 HR Advisor must have behaviour of Team management and also focuses on co-
ordinating with other employees of association.
 Due to fas changing environment of global business, it is important for HR Advisor to
have appropriate acceptance of technical changes which occurs in business environment
on regular basis. With the help of this behaviour it will be possible to ensure correct
growth as well as development of the business organisation along with having
competitive advantage over their competitors (de Vries-Erich and et. al., 2017).
P2. Complete personal skill and developed profession development plan for HR Adviser.
Individual skill audit for identifying suitable skills, knowledge as well as behaviour.
Personal Audit Questionnaire
skills 1 2 3 4 5
Listening 5
Problem solving 4
Time management 4
Presenting 3 5
Researching 3
Leadership 4
Effective communication 5
Management 5
Technical 4
Plan for Profession development for HR Adviser.
A Professional Development Plan (PDP) is defined as an continuous process as well as a
valuable document which helps in establishing the both career development goals and also
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develops some effective a strategy for meeting goals and objective. Thus, PDP refers to a useful
process and effective roadmap which outlines strengths, areas of need as well as available
resources. Here personal development plan is formulated for HR Advisor of Hightown Housing
association which will help them in evaluating and enchaining their each and every skill
(Dulebohn and Hoch, 2017).
Skills Objectives Activity for the
development
Time
(months)
Evaluation
Time
management
This skill help in
enhancing and
managing my work
on time in effective
and efficient
manner. Thus, it aid
me in attaining
different various
future opportunities
coming in future.
In order to collect
more information
regarding specific
project within specific
time period, its an
most essential skill of
HR Advisor of
Hightown Housing
association . by this,
only, HR can perform
and execute their task
as well as operations
in effective manner.
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I can measure this
skill by consulting
my collogues and
co-members. I can
ask them whether I
am managing time
properly or not
(Fabi and Raymond,
2015).
Problem solving
This skill required as
well as helpful in
solving different
various problems
which occur in
organization within
specific time frame.
This skill will help
HR Advisor of
Hightown Housing
association in
assisting and helps
them in solving issues
as well as problems
that can arise while
collecting
10 I am now able to
solve complex
problems and issues
in effective manner
which are arising in
business
organization in
minimum time
period.
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information.
Communication
Skills
This skills is
required to
communicating with
people in effective
and efficient
manner.
This is an effective
and important skills
which help and
enhance HR Advisor
of Hightown Housing
association in
communicating with
people in proper
manner.
5 Now I am
communicating with
all people in
effective manner. As
I have enhance my
communication skill
by daily practising
and also by taking
communication
classes.
TASK 2
P3. Difference between organizational and individual learning as well as training and
development.
Here variation between individual and organizational learning in context to Hightown Housing
association are disused in brief (Galpin and Bell, 2015).
INDIVIDUALIZED LEARNING ORGANIZATIONAL LEARNING
Individualized learning, is also known as
individualized instruction. It defined as method
of teaching in which content, instructional
technology as well as pace of learning is based
on the abilities and the interest as well as
involvement of each & every individual
learner.
Organizational learning is defines as
systematic process that focuses on creating,
retaining and also transfers the knowledge &
enhance skills within an employees of
organization.
In other words, individual learning is a self-
directed and work-based process which is
leading and focuses on increasing adaptive
learning curve is most common method for
measuring organizational learning. Thus it
shows the relationship between organization
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capacity (Guillaume and et. al., 2017). produces of product & service. By this
management of Hightown Housing association
can increases productivity, efficiency,
reliability as well as quality of production.
This help an individual of Hightown Housing
association for performing their job roles and
duties in effective and efficient manner in
specific timer period.
This learning helps HR of Hightown Housing
association in assisting effective team within
business organization for enhancing their
performance and productivity.
Development and Training are most important function of Human Resource Management
which help HR in providing training for grooming and enchaining their skills in effective and
efficient manner (Jackson and Wilton, 2016). Here differences between training and
development are illustrated under below:
BASIS TRAINING DEVELOPMENT
Meaning Training is defined as a learning process,
which focuses on grooming employees
and providing them an opportunity to
develop their different various skill,
competency and knowledge according to
their job requirement.
Development refers to an educational
process, which focuses on concerning
with the overall development as well
as growth of their employees.
Objective The HR of Hightown Housing
Association focuses on providing training
to their employees in order to improve
productivity of their employees.
The HR of Hightown Housing focuses
on development and growth of
employees and also prepare their
employees for upcoming challenges.
Term The HR of Hightown Housing focuses
on providing Training to their employees
for shorter time period (Kontoghiorghes,
2016).
Where as Hightown Housing focuses
developing of their employees in
effective manner which will help them
in long term.
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Focus The HR of Hightown Housing provides
training to their workforce. Thus, it
focuses on present current condition. In
other words Training focuses on
developing skill as well as knowledge for
the current job profile.
Thus, HR of Hightown Housing
enhance their employees by
developing them. Thus, the
development programmes focuses on
the understanding, building knowledge
. Along with this competencies for
overcoming form challenges.
Orientation Training is provided to employees
according to their Job requirements and
roles.
If it is talked about the development
programs is provided to their
workforce for Career development.
process Training is conducted for short-term
(Krishnaveni and Monica, 2016).
Where as the Development is defined
as continuous process, thus it is
conducted for long term.
P4. Need for continuous learning and professional development to drive sustainable business
performance.
Continuous learning is refer to process of learning and gaining new skills as well as
knowledge on an on-going and continuous basis. The continuous learning can also be considered
within an business organization or it can be personal. On the other hand Professional
development is defined paid or professed learning which focuses on maintaining professional
credentials like certificates academic degrees to coursework, attending conferences, attending
seminar as well as learning opportunities.
Although, continuous learning can engage employees of Hightown Housing in different
way formal learning and social learning or self-directed learning. The need and important of
continuous learning and professional development is very important for sustainable business
performance. Thus, it helps in constant learning which help each and every employees of
Hightown Housing in working effective for achieving their organizational goal (Lopes, 2016).
Along with this, both professional development and continuous learning helps and play
an important role in effectively responding to changing technology in efficient manner. With
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help of this, management provides proper development and training programs to their
employees. With help of this, they can perform well and gives best productivity in their work. In
addition to this, it help management of Hightown Housing Association as well as their
employees in support in critical thinking as it aid them in overcoming with all complex situation
arising in their business organization.
There continuous learning has many benefits which will help management of Hightown
Housing Association, as it create workplace responsive to an ever changing world, it respond
better to turn over of employee. Along with this it keeps employee engaged in effective and
efficient manner and it also focuses on learning better for retaining knowledge.
In addition to this, continuous learning and professional development also helps management of
Hightown Housing Association in Maximising their employees Retention. Thus, for Hightown
Housing Association the most important and stressing role is to hold and retain their workforce.
With help of these both learning management can get help in retaining their whole workforce.
Furthermore, it helps Business as well as management for staining in market by providing
training and development programs to their employees in effective and efficient manner. Which
will help give their best in working and effective productivity while performing their job role
(Marchington and et. al., 2016).
TASK 3
P5. HPW contributes to employee engagement and competitive advantage.
High performance working practice in which business organisation prefers to manage
operational activities of company by engaging maximum number of employees in the work with
their own will. It can be said that employee engagement activities influences interest of
employees towards organisational goals which ultimately increases their productivity in an
effective manner. With reference to Hightown Housing, its HR manager uses HPW practices
within the company so that they can enhance productivity of employees which leads to
improvement in the financial growth of the company in effective way. It also leads to reduction
of costing of company which contributes in the creation of value of company. Along with this, it
can also be said that effective performance of employees also helps in developing good image of
company so that ultimately attracts more customers towards the company in effective manner
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(Naim and Lenkla, 2016). High performance working motivates employees to perform well and
accomplish their goals and objectives accordingly.
TASK 4
P6. Different approaches of performance management.
Performance management focuses on managing and dealing different things in effective
and efficient way by helping whole workforce and staff members towards setted organizational
objectives. Although, their motive is to complete activities of business in effective manner by
increasing the knowledge of each and every individual.
Furthermore, performance management is highly broader concept which deals with
different several element just like, performance appraisal of employees, developing trust among
every employees and effective commination process between all workforce. Thus, management
of Hightown Housing Association is focusing on ensuring that employees need and requirements
should accomplish along with all business activities in appropriate and effective manner
(Overfield, 2016).
Here some major elements that contributes in employee engagement and gaining
advantage within an business organization. Although, management of Hightown Housing
Association can use different various strategies as well as approaches for measuring
performance of their employees. The five major approaches are Behavioural Approach,
Comparative approach, Attribute Approach, Quality Approach and Result Approach. There are
discussed below:
Comparative approach: According to this element Hightown Housing Association can
compare their two different employees for analysing and examining their talent. This will help
them in assisting their employees according to the requirement for achieving their organizational
goals and objectives in defined time frame.
Attribute Approach: By this tool management can rank their employees workers
according to their work performance. This, It based on some specified criteria like innovation,
team work, communication, judgement, critical thinking, as well. Although, management use
Graphic Rating Scale for interpreting and showing their positioning to employees. By this
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effective approach management of Hightown Housing Association can easily measure and
examine employees performance level at workplace (Pulakos and et. al., 2015).
Behavioural Approach: Its an very important approach which helps management of
Hightown Housing Association for measuring workforce performance. In this management has
adopted different vertical scale such as BARS charts for evaluate and analysing employees
performance. This, method is basically used by top level management of Hightown Housing
Association for examining workers skills, traits and characteristics. In context of Hightown
Housing Association, this approach is adopted for measuring overall performance of their
workers for evaluating the different various issues facing by employees while taking effective
and profitable decision for organization. Thus, it help management of Hightown Housing
Association in achieving and attaining setted objectives of business organization in effective and
efficient manner.
Result Approach: Under this element of performance management system, the
management of Hightown Housing Association concentrating on measuring the performance of
their workforce that is based on their productivity as well as their outcomes. In addition to this,
top level management of Hightown Housing Association has setted two different and profitable
categories for measuring performance such as productivity measurement as well as Balance
Scorecard. Thus, this, approaches are very essential and profitable which helps management in
evaluating the performance of their workers.
Quality Approach: With this element management of Hightown Housing focuses on
providing effective services to their workforce for fulfilling their needs & demand at workplace.
However, mostly organizations focuses on maintaining their quality standard in performance of
workers for attaining their setted goals and objectives (Sanghi, 2016).
CONCLUSION
Form the above conducted report, it has been analysed that developing Individual, Teams
as well as organizations are very important and essential. This report is based on Hightown
Housing Association which aim in helping poor or those individual who can not afford house on
their own. In this report professed skills, knowledge as well as behaviour of human resource
profession are considered. Report also includes personal skill audit which identifies proper
behaviour, knowledge as well as skills and also developed plan for profession development for
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