Report: Developing Individuals, Teams, and Organisation for HR Advisor

This report, focusing on the development of individuals, teams, and organizations, examines the essential skills, knowledge, and behaviors required of an HR advisor within the context of Hightown Housing, a non-profit organization. Section 1 details the professional competencies necessary for an HR a...Read More

DEVELOPING
INDIVIDUALS, TEAM AND
ORGANISATION

Table of Contents
INTRODUCTION...........................................................................................................................3
SECTION 1......................................................................................................................................3
A. Professional knowledge, skills and behaviour required by HR professionals.......................3
B. Personal skill audit................................................................................................................5
C. Professional Development Plan for HR advisor.....................................................................7
D. Briefing Paper on creating inclusive learning and development within the organisation......8
CONCLUSION ...........................................................................................................................10
SECTION 2....................................................................................................................................11
Introduction ...................................................................................................................................11
A. Key elements of High performance working system...........................................................11
B. Use of high performance working for improving organisational performance....................12
C. Explaining to what extent that how HPW practices enable for better skill utilization in
High town Housing...................................................................................................................12
D. Ways in which performance management, collaborative working and effective
communication support High performance culture...................................................................13
CONCLUSION..............................................................................................................................14
REFERENCES..............................................................................................................................15

INTRODUCTION
Developing team, individual and organisation means to make sure to providing best
training and resources and establish the environment that the individuals can work effectively
and develop their skills. In this file role of HR advisor is to provide solutions and advise to their
team and employees along with good understanding of labour legislation. This file is based on
the High town housing association which is non profit making organisation and provide low cost
social housing to the needy people. This association manage over 5,000 homes and has over 800
employees in the organisation. The annual turn over of the company is £48 million (Hightown,
2019). This file will include the appropriate knowledge, skills and behaviour that required in the
organisation. This will also include the complete personal skill audit and professional
development plan to identify the skills, knowledge and behaviour for the HR advisor job.
SECTION 1
A. Professional knowledge, skills and behaviour required by HR professionals
There are different skills knowledge and behaviour that are required by the HR advisor of
the High town housing association which help the company to make effective strategies and give
best advise for the company and also help to give best solution and advise to their employees.
Knowledge
Technical knowledge - For the development of the high town housing, HR advisor of the
company must have the technical knowledge so that they can give the solution to technical field
employees also. With this knowledge they can use human resource application to have
communicate with their employees, through this they can hear each and every employee's
problem and can give solution. (Gubbins, 2018).
Business Awareness- HR advisor of the high town housing have the business awareness so that
they can make strategies for the company. If they have the knowledge of turnover then give the
advise to reduce turnover in the high town.
Regulations and compliances – Another knowledge that must required for the HR advisor to
have the all complete knowledge of the regulation and compliance. If there is any change occur
in the regulation by the government than it make easy to understand all regulation and
compliance by the HR and they can also make change n their strategies and policies for the high

town. Like labour laws, hum,an rights, and any others laws (Knowledge, skills and
behaviours,2019).
Skills
Effective communication skill – The main skill that very much required by the HR professional
of the high town is to effective communication. As being the HR they have to deal with the every
stakeholder of the company, this make necessary to have effective communication by the HR
advisor of the high town association (Mandic and et.al., 2018).
Skilled influencer – HR advisor is to have good influencer that they can influence the employees
to follow their strategies and policies like wage policies and other bonus and incentive policies of
high town.
Critical thinking skill – Another skill that required for the HR advisor is to have the critical
thinking skill. They can not always have positive thoughts in their mind but need to see the
negative aspect of the everything weather it would be new strategies, policy or any employee's
problem.
Being HR advisor , before giving any advices and solution have to think its negative and
positive results both.
Behaviours
Adding value – HR advisor must have the engage actively in the activities of the high town.
Their behaviour should be like to add value in all the activities and operation. Always try to add
some creative and innovative ideas in their action that help the high town. For example they ca
use different models and approach to make new strategies for the company.
Adaptability – In the behaviour of the HR advisor of the high town required to be adaptability,
as they never denied anything to adapt change in the organisation. This can help in increase
productivity of the high town (Joinson and Steen, 2018).
If owner of the high town tell to make changes, then being hr advisor I will willingly
accept their order and accept the change of the company.
Ethics and integrity – In the behaviour of the HR advisor must have the ethic and integrity that
help them to do any thing with the planned action and principal. With this they can also inspire
other to work effectively in the company.
For example, by seeing the working standard of hr, other will also influence and working
standard will also increase.

B. Personal skill audit
To identify the personal skill of mine, will conduct the personal skill plan and also use
the SWOT analysis to identify my strengths, weakness and opportunities that help me being HR
advisor of the high town association.
SWOT analysis
Strengths
 strength for being HR advisor, effective communication skills is main strength that help
me in the company to make relations with all the stakeholders of the company and help
outside the company as well.
 I have another strength that, I m a skilled influencer . Being HR advisor this skill of
influencing people help me to solve any problem of employees by influencing them and
also help to get more investors and customers in the high town to build more homes and
buy homes from high town.
Weakness
 My Weakness of being HR advisor is lack of critical thinking skill. This necessary to
think in both ways that give all the aspects of the business and the employees. And with
this can give advise to other (Byrne, Crossan and Seijts, 2018).
 Another weakness of mine is that lack of Accountability, to take initiative in taking
responsibility and to handle any kind of the situation to deal with in high town housing.
Opportunities Ethics and integrity can be an opportunity for me, being a HR advisor in high town
housing, professionalism can help me to do any work with set standards and principles.
this give efficiency in my work and with this can help me to get promotion or high profile
in other company as well.
 Adding value also can be the opportunity for me. As to add creativity and innovation in
all the action done by me can provide the opportunities to get success in my career of HR
advisor. This help to solve problem of employees with creatively.
Threats New competition in the market can be threat for the me as HR advisor, as if new
competition provide different facility as compared to the high town than employees can

get affected form it and can demand more facility and wages. This create problem in
making strategies and employee can be leave high town housing (Milani, 2019).
 Governmental policies, can also be threat for the me, as to make new strategies for the
high town housing to increase efficiency of the company and its operation if taxation will
increase in housing.
Personal skill Activities Resources Time Review
Adaptability For increase the
adaptability in the
behaviour force
myself to accept
changes in the
company and
personal life as
well.
Reading books,
learning from the
experience.
1 months Can take review
from the
subordinates, and
also from, the
superiors.
Accountability Try to willingly
accept
responsibility in
company and at
home (Hamdani,
2018).
Team projects,
leading a team
3 weeks Take reviews and
feedback from the
team members
and also review
from other HR
professionals.
Technical skill For increasing
technical skill
will join class,
attend workshop
or take guldens
from others.
Internet, books,
Computer classes.
1 month Get feedback
from the peer or
tutor. And will
get review from
my other
employees.
Decision making
skill
Fro decision
making, will give
online test based
Internet,
questionnaire,
books and work
4 weeks Will get feedback
and review from
the employees on

on different task
and situation.
shops. which I will make
decision, is it
effective that can
solve problem or
not (Hamdaoui,
Khalidi Idrissi
and Bennani,
2018).
C. Professional Development Plan for HR advisor
Knowledge-
skills-and-
behaviours for
professional
development
Activities Resources Time Review
Critical thinking For increase the
critical thinking
skill in the
behaviour of
being HR advisor,
critical test of
watson glaser will
do (Kolb and
Kolb, 2018).
Reading books of
different authers,
learning from the
experience of
superiors. Internet
test help me to
rate my self on
this skill.
2 months Can take review
from the
subordinates, and
also from, the
superiors.
Accountability Try to willingly
accept
responsibility in
company and at
home. This help
to take initiative
Team projects,
leading a team
4 weeks Take reviews and
feedback from the
team members
and also review
from other HR

to take
responsibility.
professionals.
Technical skill For increasing
technical skill
will join class,
attend workshop
or take guldens
from others.
Internet, books,
Computer classes.
1 month Get feedback
from the peer or
tutor. And will
get review from
my other
employees.
Decision making
skill
Fro decision
making, will give
online test based
on different task
and situation.
Internet,
questionnaire,
books and work
shops.
4 weeks Will get feedback
and review from
the employees on
which I will make
decision, is it
effective that can
solve problem or
not.
Good knowledge
of Regulations
and compliance
To increase the
knowledge of
Regulations and
compliance will
read books on the
HR regulation
and legislation
and also get
information from
internet.
Books, internet
and get knoledge
from the superior
managers
1 month Will get the
feedback and
review from the
superiors and
other colleagues
(Blouin, 2018).
D. Briefing Paper on creating inclusive learning and development within the organisation
Briefing Table
Introduction

This briefing table is all about to share the information about inclusive learning and
development culture of the High town Housing Association and tell the importance of the
continues learning and development in the organisation (Greenberg and et.al., 2018).
Purpose
Purpose of this briefing paper is to share the information and tell the importance of the
continues learning and development in the organisation for the sustainable business in the market
Subject
1. Organisational and individual learning
2. Training and development
3. need for continues learning and professional development
Background and importance
Organisational learning and development is very important for the high town housing
company in order to make more profit in the market by attract more customers and investors to
the company. This will be done by providing continues learning and development in the
organisation. For this HR manager of the high town conduct training program to enhance the
skill and competency of the employees. This training is only conduct within the organisation and
by the organisation with the help of the trainees of the company as according to their job role.
Individual learning is refer is the learning plan and adjustment in their personal strategies
to make improvement in their personal skills.
Organisational learning Individual learning
organisation development focus on the
professional development of the employees
and individual development and training focus
on its personal development. This
organisational training and development is
provided by the HR professional of the high
town association. And they have different
training program according to the job role.
Whereas individual not have any specific role,
they just want to enhance their personality as
whole. And strategies for their personal skills
and knowledge improvement.
Learner cycle model:

This is the model of continues learning and developing skill. This theoretical model of
learning and developing play vital role in construction of knowledge. This occur when someone
creates experimental transformations (Experiential Learning Cycle Model,2019). This cycle
include the four stages of learning, which are: Concrete learning, reflective learning, abstract
conceptualization and active experimentation. In this learner enters into the new experience or
engage with the existing experience them they reflect their new experience from understanding
and then through the reflection learner generates its new concept and ideas that work on the
concepts and lastly learner concluded, what and how can they apply those ideas in other situation
(Essential HR Manager Skills and Competencies,2019).
Concrete experience is the new experience and situation in the high town.
reflective learning – This is the reflection of the new situation.
abstract conceptualization – new experience gives new ideas to handle new situation.
active experimentation – Those new ideas can be apply in future in different situation.
Employees of the high town can use this cycle to develop their experience and identify
the new ideas and skills and knowledge. Which they can use in the new situation handling in the
high town association to gain the maximum profit from market and to increase the productivity.
Need for continuous learning and professional development
Continues learning and development is very important for the high town housing
association as to enhance the skills and knowledge in continues basis. By improving their skills
and knowledge, employees of the high town can increase the productivity and they can provide
the best build houses at lowest price to the customers, and give the returns of their profit to their
shareholders. In this way, continues learning and development is important. This will be done by
the learning cycle model, and help to increase the productivity of the employees.
CONCLUSION
From the above report it has been concluded that different skills, knowledge and
behaviour is needed to the HR professionals of the high town. personal skills knowledge and
behaviour HR advisor is being improved with the help of the personal skill audit and
professional development plan what skills knowledge they need in their career development.
This also be concluded from the briefing table continues learning and development help in the
continuous learning in the company.

SECTION 2
Introduction
This will include the high performance working to create the value in the organisation by
reducing cost, and improving the productivity and as well as creating value for the employees.
This section will include the key elements of the HPW system and how this system works in
organisation. This will also explain how employees of high town can use HPW to improve
organisational performance to achieve target. Further more this will explain how performance
management, collaborative working and effective communication can support to high
performance in the high town housing association.
A. Key elements of High performance working system
High performance working system is the set of management practices which is created in
order to build environment where employees are get involved and and take responsibility at great
extent. This construct with different HR practices, process, employee's knowledge, skill to the
organisation.
Training – High town association provide the high training to the employees in order to enhance
their skills and knowledge of the employees. This training program help the high town
association by increasing skills of the employees, that they can increase the productivity of the
company and also help to satisfied their customers need by providing best services to them.
Incentives or compensation – Incentives and compensation helps and motivate employees to
work effectively and also help the high town by their effective work. Employees work
effectively and efficiently to get more incentives and help to create high and good working
environment in the organisation and attract them to participate more in the operations.
Technology – Technology also play important role in the high town association, with the help of
the technology employees can work effectively and within the time. And help to get best
resources that help to get work done in minimum time.
Selective hiring - Selective hiring by the HR professionals of the high town housing company
done by critically identify the skills and knowledge of the employee that is best suited for the
vacant post in the company, that can help in growth of the company.

B. Use of high performance working for improving organisational performance
High performance working system the high town association to develop and improve the
culture and environment of the organisation as it focusing on the providing the the best training
to their employees in order to increase their performance and and with his increase the
productivity of the employees in the high town. It improves their skills and knowledge. Training
also helps the company in getting effective work and can submit all their projects before
deadline. When employees do their work in effective manner then it creates a good image of the
company in the market.
With the help of the high performance working skill high town association can improve
the working ability of the employees and also by increase the effectiveness and efficiency of the
employees, decision-making ability of the employees also improved. By this HR professionals
can make effective decision in order to get clear vision and goals to obtain maximum profit in
the housing business to provide homes at lowest price in the market (Thompson, 2018).
By selective hiring HR manger of the high town get the best employees in their
organisation that work effectively and increase the productivity of the organisation. When
company focuses on selective hiring and when they select the best candidate then it helps them in
achieving their goals in effective manner. The best and suitable candidate do not require training
that also reduce the cost of the company. By hiring the best candidates it also provide the best
services to its customers which can increase their sales and also improve their overall
performance.
This selective hiring help the employers of the high town association to get best
employees of the company that help to deliver best housing services to the customers and gain
more profit. By selective hiring employer only hire potential and experienced employees that
positively affect business of the high town.
C. Explaining to what extent that how HPW practices enable for better skill utilization in High
town Housing
High-performance working system is the HR management practice which consist of
different HR practices, employee's skills and knowledge with the aim of the build new tasks. All
such practices of high performance working can encourage individual to get the work done in
very effective manner and appropriately, this help to in High performance working practices or
activities of the High town Housing association. High performance working system also enable

the effectiveness of the employees and this help the high town association to get their work done
in time and this increase the productivity of the organisation. This high performance working
also help to increase the competitive advantage of the company in the housing market.
HPW also helps to improve the labour productivity, reduce employee absenteeism,
employee turnover as well as the financial well being of organizations. This very effective for
High town Housing Association to sustain employee morale and their interest towards the
company objectives. Despite that, in order to enhance the employee’s focus or professional
interest, they need to give some employee benefits, adopt reward schemes and new developing
task to build up the new form of developing opportunity to take the work more effectively
(Cunha and et.al., 2018). high performance working use all the available resources in the
company to increase the performance of the employees.
High performance working system also help to organisation by using all the resources
available in the high town and also make available necessary resources, and with this employees
can increase productivity of the employees. And help to produce more effective results and
services of the housing society. This create the healthy cultural environment in the organisation.
This help to build the sustainability of the housing business in the market among the customers.
HPW build the good relationship between employer and employee that is also must have
required to sustain the conflict free management. Overall, High town Housing should acquire the
HPW practices so that they also perform better in the working environment.
D. Ways in which performance management, collaborative working and effective
communication support High performance culture
Performance management: Employee productive performance or ways they perform within the
High town Housing can decide its potential capabilities. This directly reflect the individual
performance management that enable company to accomplish the company standards.
Performance management ensure the employee productivity and their level towards the work
performance. High performance culture provides a company with its single greatest weapon.
That creates the competitive advantage for the company. Performance management get
influenced by employee commitments and goals towards the goals and opportunities.
High performance also helps to create the empowerment and authority to build a great
working culture to make the long range of styles. Improving the leadership capability across all
levels helps to determine the working environment goals and objectives. Besides, that it

generates profit revenue for the company and build up the effective team building around the
company (Nelson, 2019).
Collaborative working: Collaborative working refers to work in a team or to work together in
order to accomplish the common task and objective of the high town (Oinas-Kukkonen and
Harjumaa, 2018). This collaborative working help to increase the high performance working of
the employees as they eliminate the errors from the work, when members help each others. This
also increase the mental health of the employees by eliminating the work pressure and employees
work effectively and increase their performance. When employees working together this help the
task to accomplish within the time and increase productivity as they can do more task
collectively. Strong relation also being establish that create healthy and positive environment in
the high town association.
Effective communication: Effective communication in the high town help to increase the high
performance working of the employees. As it helps to share information and with those
information further operation can be done. Effective communication help to better understanding
of the vision mission and objective of the high town and this help to employees to get their job
role and work accordingly (Colloms, 2018).
For example: with the help of the effective communication, management of high town
can influence employees to follow there strategies. And employee's communication influence
more customers to buy homes.
CONCLUSION
From the above briefing it has been concluded that high performance working system
help the employees to improve their performance, as it consist of the key elements that help
organisation and employees to increase its working efficiency and effectiveness by providing
training and by selective hiring for the company. This also been concluded that high performance
working system help high town association to better utilisation of the skills. Lastly this has
analysed that performance management, collaborative working and effective communication
support the high town association in its objective to build 300 new house at lowest price for the
needed people.

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