Developing Individual Teams and Organizations: HR Advisory Report

This report, aimed at developing individual teams and organizations, delves into the essential skills and attributes of an HR advisor within the High-Town Housing association. It includes a personal skill audit using SWOT and traffic light analysis, and a comprehensive professional development plan to address identified weaknesses and enhance strengths. The report further examines the elements of a high-performance working (HPW) system, its application in improving business performance, and the ways effective communication, collaborative working, and performance management support a high-performance culture. It critically evaluates different approaches to skill utilization and provides insights into continuous learning and professional development within an organizational context. The report highlights the importance of knowledge, skills and abilities of a person in improving the performance of the team and organizations.

Developing individual
teams and
organisations

Table of Contents
INTRODUCTION...........................................................................................................................1
SECTION 1: PORTFOLIO AND A BRIEFING PAPER...............................................................1
a) Knowledge, skill and attributes required to carry out as a role of HR adviser..................1
b) Personal skill audit.............................................................................................................3
c) Professional development plan...........................................................................................4
d) Inclusive learning and development culture......................................................................6
Need for continuous learning and professional development................................................8
SECTION 2 – BRIEFING PAPER..................................................................................................9
a) Elements of High-Performance Working system and its working.....................................9
b) Use of HPW practices by the employers towards improving the performance of the
business and its demonstration.............................................................................................10
c) Better skill utilisation through HPW................................................................................10
Benefit of applying the HPW practices............................................................................11
d) Ways in which effective communication, collaborative working and performance
management support the high-performance culture.............................................................11
Critically evaluation of different approaches..................................................................12
CONCLUSION..............................................................................................................................13
REFERENCES................................................................................................................................1

INTRODUCTION
Knowledge, skill and abilities of a person helps in improving the performance of the team
as well as organisations. Training and development is defines as the field which is concerned
with organisational activity which helps in developing the knowledge skill and abilities of the
employee with the aim of increasing the overall performance of the enterprise (De Mauro and
et.al., 2018.). Report will present the knowledge, skill and behaviour of a person required by the
HR professionals. It also evaluates the factors which considers while implementing and
evaluating the learning and development to drive a sustainable business performance.
Assignment also evaluates the various ways in which performance management, collaborative
working and effective communication can support high performance culture and commitment.
SECTION 1: PORTFOLIO AND A BRIEFING PAPER
a) Knowledge, skill and attributes required to carry out as a role of HR adviser
As a Human resource adviser in the High-town Housing association I need various skill,
knowledge and attributes for improving the overall performance of the firm. Human resource is
defining as important field of the enterprise which organized the individual who are interested in
accomplishing the organizational goal. Human resource adviser plays an important role in
accomplishing the different activities in the organization.
Organizing: It is an important role of a human resource adviser to organize all the functions of
the organization. HR adviser has various skills such as better time management skill and ability
to complete different tasks effectively. With the help of this skill HR adviser helps in reducing
the personal issues and develops the recruitment strategies for filling the vacant position.
Position. HR adviser also manage deadlines and accomplishing the organisational task quickly
which helps in meeting the needs of both employer and employee (Bailey,Mankin and Garavan,
2018).
Effective Communication: It is an important skill of the HR adviser which facilitated the
communication between employee and management. Both oral and written communication skills
need to be sharp so that HR adviser can relay information clearly and effectively to employees at
all level of high-town housing association. When conflict arise between employees, human
resource adviser able to compromise between both the group and find out the middle decision
which are benefited to both the parties through better communication skill.
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Expert knowledge: As a Human resource adviser of the Home-town housing association, must
have the appropriate knowledge of the company’s rules, regulation and policies which helps in
making recruitment and hiring decision and also have the clear idea about the companies work
and the structure if the business process.
Multi-tasking: human resource adviser plays multi-tasking role in the company such as
managing job advertisement, compensations, interviews and the ability to manage time
effectively and multi task are a significant part of the organisational performance. HR adviser
has to work under the pressure of the management as well as group of employees and through
multi-tasking ability they can manage effectively both the parties and helps in achieving the
business objective of the firm (Lejeune, Beausaert and Raemdonck, 2018).
Knowledge-
Knowledge refers to understanding of different areas that is required for effective performance
of Human resource advisor functions and roles. They must have the knowledge of all the aspects
of the industry in which they have to perform their job roles. Human resource advisor of high
town housing must have the knowledge of issues related with employee and employer
relationship. They should have the understanding of different laws and regulations such as law
related with policy related with human resource of the organization etc.
Skills-
Human resource advisor should have different types of skills for performing various roles in an
effective and efficient manner. Human resource advisor of high town housing should have good
communication skills, must have experience of working in HR environment, skills of working
with HR system etc.
Attributes-
Human resource advisor must have different attributes and qualities for performing the duties
effectively. Human resource advisor of high town housing should possess excellent
communication skills for attending various meetings, to collaborate with other agencies etc. They
must be trustworthy. Human resource advisor should have skills of developing various policies
etc.
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b) Personal skill audit
Personal skill refers to the process of identifying own strength and weakness which helps
in developing the skill and knowledge of the employee and improving the performance of
organisation which creates healthy working environment at the work place. Human resource
adviser gives the various information which are important and can be used for improving the
performance of the employee. HR adviser recruit right person for right job thorough their skill
and knowledge which results in the better productivity of the firm (Buchanan and McCalman,
2018).
Personal skill audit can be effective done thorough swot analysis.
Strength
 Excellent good communication skill
 Having the abilities to solve the
problem in the effective manner
 Has critical thinking skills.
Weakness
 The main weakness of the HR adviser
is, it has a poor leadership skill.
 Lack of technical knowledge such as
lacking skills of working with
Opportunities
 With the help of better communication
skill, it can solve the conflict situations
in the organization.
 Through critical thinking skill, HR
adviser can improve the performance of
its work force which results in the high
productivity of the high-town home
association company (Basak and
Khanna, 2017).
Threats
 Lack of time management skills results
in decreasing the performance of the
employees.
 It does not have the knowledge of the
various employment laws.
Traffic light skill audit
Key NO- I really needs to work on
this.
Not entirely sure- I could
steel improve.
YES- I am really
confident I can do this.
Communication skill
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 I am confident in terms of explaining new concept to
employees.
Yes
Problem solving skill
 I am able to break down a complex problem. Yes
Time management
 I am able to organize my time so that I can complete my work
timely.
Yes
Knowledge of employment laws and regulations.
 Limited knowledge of different laws related with
employment.
Yes
Summary-
I am not having full knowledge of employment laws because I am having limited knowledge of
the aspects that are relevant in my previous job. I am confident regarding my communication
skills because I have attended learning classes in past. So that, I will properly perform my job
roles in high town housing.
c) Professional development plan
In accordance with skills audit I can state that for managing responsibility and role of HR
adviser in housing association effectively I need to focus on developing my skills like knowledge
over laws related to employment. It is the basic practice which will help me in managing
effeteness in advisory practices. Apart from this, my communication skills are mt strength which
will help me in managing effective interaction when advising. In accordance with advisory job
role I feel interaction play a crucial role in attaining success over job role. Further, I feel when
working as advisory in housing association firm it is important or me to focus on developing my
problem-solving skills as it will helps in managing questions of people instantly which an be
related to anything like legislation, regulation, procedures, etc.
The professional development plan is design to minimize the weaknesses of the person
and developing the personal skill and knowledge of the employee. The main objective of this plan
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is to improve the overall performance of the enterprise through developing skill and knowledge
of the employees.
Skills need to be
improved
Action need to be
taken
Target
starting date
Target
ending
date
Success criteria Resources
Leadership skill As I have weakness
in terms of
leadership skills
which creates
problems while
performing the job.
For improving my
leadership skill, I
will attain the
various leadership
training session and
reading the various
books regarding the
leadership traits and
styles. At the work
place I also take
advises from my
mentors (Gratadour
and et.al., 2016,).
01/04/19 02/05/
19
For evaluating
my
performance
regarding
leadership
skill, during
the time
duration I will
take the
feedback from
my team
members and
managers
about my
work.
Reading
magazines
Technical
knowledge
It is important to
have technical
knowledge for
performing various
activities on the
computer software.
For improving
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19
For evaluating
the
performance in
terms of
technical
knowledge
Practical
learning
classes and
books
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technical skill, I will
participate in the
various technological
training session
which are important
for achieving the
desired level result
of the High town
housing association.
work, I will
take the
feedback from
my supervisor.
Knowledge of
employment
laws and
regulations.
As I am not fully
confident regarding
my knowledge of
laws and regulations
related with
employment, I will
attend classes for
acquiring the
understanding of
employment laws. I
will read newspaper
and magazine.
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I will evaluate
my
performance
by giving
various test.
I will take
feedback from
my supervisor.
Attending
classes, TV.
Channels etc.
d) Inclusive learning and development culture
Name:
Date:
Background (Introduction): The paper will outline importance of learning and development in
an organization which helps in improving business performance. Learning and development in
organization is based on continuous learning as per changing business environment which
provides opportunity of personal and professional growth. The leaning promotes critical
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thinking among employees which helps in managing boost in organizational performance. The
paper will outline difference between individual and organizational learning. Further, it will
cover differences between training and development.
Individual learning
It is defined as the process of gaining knowledge and skill by own practice and through
individual study and experience which can be done for improving the skill of independent
learner. It helps in increasing the morale and motivation of the person through achieving full
potential. The main objective of individual learning is to make himself as creative thinker and
also increase the effectiveness of the individual employee.
Organizational learning
It is defining as the process of creating, retaining and transferring the knowledge and
skills with in the enterprise which results in increasing the overall performance of the firm. It
improves the collective ability to accept the internal and external changes and also try to make
best results on terms of increasing the profitability of the firm. The main objective of this
learning is to make better relationship among the employees towards the attainment of the
organizational goals (Basak and Khanna, 2017).
Difference in individual and organizational learning-
Individual learning through training and development helps to improve the skills and
knowledge of individual employees of the organization while, organizational learning helps to
promote learning in overall organization. It helps in getting competitive advantage.
Training and development-
It refers to providing regular training opportunities to the employees for improving their skills
and knowledge.
Individual training and development
Individual training and development can be done through experts which improves the
performance of the individual employees through developing their knowledge and skill. The
main objective of individual training and development program is to increase the performance
level of the individual in their present role and providing them various learning opportunities
for further growth.
Organizational training and development
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It refers to the process of developing the knowledge and skill of all the employees of the
firm which results in the high productivity of the firm. Organizational training and development
facilitate better utilization of all the available human resources of the firm which results in the
high productivity as well profitability of the firm. The main objective of organizational training
and development program is to develop the positive attitude in employees towards the work and
also boost the morale of the employees (Noe and et.al, 2017).
Importance of continuous professional development- The employer of High town housing
should promote continuous professional development of employees because it will motivate
employees to remain committed towards their work and helps the organization to retain the
employees.
High town housing will provide continuous professional development through providing
training catalogs to the employees through professional trainer. Company will conduct various
program s and sessions for implementing continuous professional development.
Learning Cycle model
This model defines various series of steps which improves the skill and knowledge of
the employees. It includes the concept of how people learn through his experience. It involves
four elements such as observation, concrete experience, abstract conceptualization and active
experimentation. Some peoples can effectively learn through observing the activities of the
performance but most of the person learn new activities by performing actual work and through
experience which results in the high productivity of the firm. It is important for human resource
department to arrange the learning programs for improving the skill and knowledge of the
employee according to the method that is preferred by the employees which encourage the
interest of the employees towards the effective attainment of the business objective of the High-
town housing association (Lejeune, Beausaert and Raemdonck, 2018).
Kolb's learning cycle model- High town housing will use Kolb's learning model for supporting
continuous professional development of employees. It says that, management should provide
learning to employee's in four stages. This will help to promote new experience in employees.
Need for continuous learning and professional development
Continuous learning and professional development play an important role in improving
the performance of the employee as well as in the better people management. It is needed for
providing the employer with structures that support their responsibilities for developing a
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competent workforce for achieving the desired level outcome of the company. In this human
resource department actively provides learning opportunities to employees for strengthen and
developing skills and knowledge. Employees are also responsible for improving and
maintaining their skill and knowledge of the employees and effectively working towards the
attainment of the organizational goal for increasing the productivity of the firm. Continuous
learning and professional development also includes on the job development and formal
programs for improving the quality of services which provides by the employee in the
organization, these process rebuts in achieving the business objective of the enterprise
(Astle,Leberman and Watson, 2018).
Learning and development culture in High town housing can be promoted through providing
mentoring and coaching to the employees, by allowing the collaboration from other team
members. Managers will allow employee involvement in decision-making (Basak, 017).
SECTION 2 – BRIEFING PAPER
Name:
Date:
Background (Introduction): The paper will outline Elements and approaches of High-
Performance Working system. Further, it will highlight way which can help in measuring
success of HPW in High town housing association that is key performance indicator. In addition,
it will derive significance of incorporating concept of HPW in High town housing association on
the basis of its size and resources.
a) Elements of High-Performance Working system and its working
High performing working system comprises all those rules, policies, procedures that have
been established in order to improve the performance of the employees. The system consists of
inter- related parts which are directly or indirectly related with each other and they all work
together towards the attainment of the objectives of the business organization effectively and
efficiently. The system of HPW in High town housing association consists of four key elements
and these are participation in decision-making process, training, incentives and technology.
These elements are further discussed in detail.
Approaches of HPW
 Social partnership: It is beneficial approach of HPW for High town housing association
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where the firm can focus on brings employees and employer together for managing
innovation in services on the basis of social partnership framework. The partnership will
comprise all policy initiatives in the seven case study countries and typically consists of
government, employers, unions, and (in some countries) research institutes.
 Skill utilization: This is another approach of managing HPW in High town housing
association. In this HR practices will be focused on increasing staff retention, employee
engagement and long-term organizational performance improvements
The key elements that are responsible for making HPW system are:
Participation of employees in decision making – it is very important to include
employees in the decision-making process because it helps in boosting up their morale.
Employees feel motivated to work better because they feel empowered and valued at the same
time. But while taking decisions employees should take due care because with the autonomy;
responsibility arises. Participation of employees in decision making process would contribute
towards development of positive and healthy environment at High town housing association
which would in turn foster in increasing the productivity of the employees. Further it will help in
increasing the commitment of employees towards the work (Buchanan and McCalman, 2018).
Training of employees – training would help in improving or grooming up the skills of
the employees so that they perform their job better which in turn would help in achieving the
objectives of the organization effectively and efficiently. It is very important to provide training
to the employees so that their productivity could be increased which in turn would help the
organization in giving more responsibility or challenging work to them.
Incentives to employees – giving incentives to employees is not only beneficial for
employees but it also benefits High town housing association. It is the most important element of
HWP system because if the company fails to provide proper and timely incentives then the
employees are less likely to take part in high working performance system. Incentives are very
important in boosting up the morale of the employees so that they work better. Different
organizations provide different kinds of incentives to its employees (Noe and et.al., 2017). For
example, raise in salary, bonus, stock, profit sharing, etc.
Technology – in order to survive in this competitive world, it is essential to undergo
constant innovation so as to have access to the updated technology. It is very important for High
town housing association to bring the latest technology in order to create job satisfaction in the
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