MG410 - Exploring a Career as an HR Manager in Retail Industry

This report provides a career viewpoint analysis of becoming an HR manager in the retail sector, focusing on the necessary skills, knowledge, and experience. It explores the impact of globalization, digital technology, and artificial intelligence on HR practices in the retail industry, including recruitment, employee performance analysis, and policy implementation. Essential skills such as communication, leadership, multitasking, problem-solving, and knowledge of compensation and recruitment are discussed. The report evaluates the author's suitability for an HR manager role in a luxury boutique retail business, considering their skills and the job's responsibilities, and concludes that this career path offers strong employment growth and job satisfaction. Desklib provides access to this assignment and other solved papers for students.

MG410 CAREER
VIEVPOINT

TABLE OF CONTENTS
INTRODUCTION................................................................................................3
MAIN BODY.......................................................................................................3
Analysis and Application.......................................................................................................3
General trends which will impact on HR profession in retail industry..................................3
The skills / knowledge and experience required for being HR manager...............................5
Evaluation...............................................................................................................................6
CONCLUSION.....................................................................................................7
REFERENCES.....................................................................................................8

INTRODUCTION
The personal career decision is mainly based on setting goals and choosing a career
option in a particular profession. as I am choosing a career option as HR manager in retail
sector industry. human resources are mainly responsible for recruiting, selection, staffing and
employing personnel. as by choosing the career option in hr will provide various
opportunities for taking strategic business decisions. being hr in retail industry emphasis on
various responsibilities for keep tracking on employees and measuring performance of
employees working effectively for achieving standards or not. this report provides details
about introducing about my profession career option, also general trends affecting HR
profession. further summarising for various skills, knowledge and experience required for
being effective hr manager. lastly, evaluating about my role as HR providing preferable job
opportunity in future as best career option.
MAIN BODY
Analysis and Application
General trends which will impact on HR profession in retail industry
According to (Lawler and Boudreau, 2020) Human resource departmental functions
plays very important role for shaping modern retail business. the rapid changes and emerging
new trends into the economy affects HR practices in retail sector. various new changes as of
globalisation, latest technology, changing workforce requirements, diverse economy and
artificial intelligence impact HR various policies and receptibilities.
Impact of globalisation
As per view point of (Agarwal and Qouyatahi, 2018) globalisation is the key factor
which impacts the human resource management practices. as with the globalisation in
economy it changes various employment patterns which forces retail sector to staff employee,
recruit and select potential staffs with the current practices. This helps in organising the
business by creating competitive advantage. Also, the globalisation in economy it develops
latest technology. this helps in accessing various new skills and abilities to be acquired by
various employees for operating with latest new technical updated equipment’s. Furthermore,
globalisation impacted majorly on the cultural and social patterns, as with the new trend of
globalising in economy expectations of employees for obtaining adequate and monetary

compensation increases. Further, obtaining other necessary benefits from the HR managers of
employee’s personnel included as in terms of obtaining extra bonuses with the advent of
globalisation.
According to (Elayan and Sleimi, 2021) globalising trend further impacts working
practices and policies adopted by HR manager. as for regulating employees, many new
concepts for managing workforce and new policies implemented in retail sectors industry.
these practices help in adopting innovative ways of recruiting, selecting and scheduling
employees for performing work effectively. various new concepts introduced with
globalisation includes empowering employees, balancing work life, providing flexible work
schedules. Thus, with globalisation it forces HR manager for taking best practices for
recruiting and further these practices adopted by the whole world.
Impact of digital technology
According to the (Ghauri and Ayub, 2018) technical advancement and digitalisation
impacts greatly on the HRM and its various practices. with the latest technologies the
recruitments procedures, analysing employee’s performance conducted in easy manner with
using various tools. Digital transformation has impacted the HR policies in positive way, as
the main aim of this is to reduce the time spent on performing repetitive task in company.
also, it helps in maximising the employees experience in the company.
As per the trend of digital technology changes the way of recruiting, selecting and
storing information files of employees. by using the digital technologies supports in
improving various practices and makes working in easy and effective way. Thus, technical
advancements have huge impact on the HR practices it allows the retail sector to improve the
internal processes and various competencies also structure of organisation.
Artificial intelligence
As per the view point of (Hamilton and Davison, 2018) artificial intelligence it helps
in improving and increasing productive employees for working in company. by using AI in
retail industry, this new latest trend impacts the HRM practice and policies adopted for
handling the employee’s personnel. it assists in effectively working and helps employees for
focusing and adopting creative solutions for solving various problems with using the
intelligence tool. It also reduces the cost of conducting various operation and helps in

boosting morale of employees with retaining potential employees as appointed for
completing various tasks.
The skills / knowledge and experience required for being HR manager
The human resource manager in company is mainly responsible for recruiting,
planning, staffing, controlling, hiring, interviewing and linking the employees with all
strategies being adopted by the company. Skills and various knowledge foe becoming
effective HR manager in company. As these skills helps in developing and managing daily
tasks easily. furthermore, skills and different knowledge in HR mangers helps in maintaining
employee’s information in confidential manner which assist in improving productivity.
The basic knowledge, skills and expertise required by HR manager include:
communication skills are very inoperant for being effective HR manager, as by informing
about all the task, roles and responsibilities of employees for completing various projects in
retail industry (Kapoor, 2020). Excellent verbal communication skills is necessary for
communicating all policies and practices which needs to be followed by employees while
performing various task.
Furthermore, leadership skills as according to (Khan and Khan, 2019) strong
leadership skills are very important for guiding employees, as for being effective hr manger
in company these skills helps in motivation and encouraging employees by proper guiding as
for achieving success as by completing task according to expectations.
Also multitasking skills: as HR manager is responsible for performing more than one
task at a time, multitasking skills helps in saving time by performing multiple tasks at a point
of time. As by interviewing, training and forming policies done at particular time. team
working and collaborating skills for HR manager is responsible for working in collaborative
manner as for achieving goals of company. these skills help in encouraging team workings
and collaborating with different personals for effectively achieving desired goals.
Problems solving and risk management skills: as per (Lawler and Boudreau, 2020)
problems solving and decision making for managing risk is based on ascertaining various
alternatives for solving the issues. These skills help in thinking strategically and solving
various conflicts and problems of employees.
Knowledge of HR manager: compensating and rewarding employees HR manager
must have proper knowledge for compensating and rewarding employees as per the

capabilities and performing work while completing various task. As for paying monthly
salaries and bonuses for appraising employees’ knowledge proper knowledge must be
acquired by HR manager. Also, knowledge for reciting and selecting potential employees this
knowledge helps in selecting the potential employees which helps in increasing the profits
and create productive working environment.
HR manager expertise: HR manager must have expertise for formulating goals of
business as for achieving the desired mission. The expertise in giving various
recommendations for improving the internal operations as for achieving goals. this HR
expertise helps in adopting proper organisational structure. Professional development
program, HR managers must be exercise in formulating and designing various developmental
programs as for providing various opportunities to employees personnel’s for achieving
career growth in future.
Evaluation
As I have identified the vacancy of HR manager by Reed London UK, the job post is for the
UK luxury boutique retail business. The main roles and responsibilities for performing this role is to
reporting and calculating turnover of staff personnel’s, advising other managerial staff, formulating
policies maintaining high performance culture, solving various employees conflicts, providing
rewards and salaries, providing letter of employment to selected candidates also interviewing the
potentials employees for managing senior roles in luxury boutique.
The Hr manager job role in which I am interested is because of many reasons, because I have
various skills as of good communication, multitasking skills. Which helps in pursuing this career
opportunity in better way in future. as acquiring this role, in any retail company will provide various
opportunities as for hiring, interviewing various competent individual, also administrating and
tracking employee’s performance with developing various development programs. As for monitoring
and maintaining positive work culture in company.
The above-mentioned HR manager role is related with my choice as it include all those roles
and responsibilities of acquired in me as HR manager in retail business. This job as of HR manager
possess various duties as of driving companies’ culture, managing performance of employees,
providing recruitment service, reporting staff regularly, taking various interview for hiring potential
employees in luxury boutique retail company. As by offering this job opportunity will help me in
understanding better about the roles and duties to be possessed as an HR manager. Also helps in
experiencing better in luxury retail boutique.

CONCLUSION
From the above report it can be concluded that as being the HR Manager in retail
sector has helped me in learning and acquiring various knowledges, skills and behaviour for
managing employees effectively. HR manager roles is proved to be best for pursing future
career as it provides various job opportunities for holding and recruiting staff in various
industries. as I am pursuing this career option in retail sector because it will provide various
strong employment growth and advances my future career opportunity which gives higher job
satisfaction.
Appendices

REFERENCES
Agarwal, S. and Al Qouyatahi, K. M. S., 2018. HRM Challenges in the Age of Globalisation.
International Research Journal of Business Studies. 10(2). pp.89-98.
Elayan, M. B. and Sleimi, M. T., 2021. THE MEDIATING EFFECT OF DYNAMIC
CAPABILITY ON THE HR INFORMATION SYSTEMS AND THE ATTAINMENT OF
COMPETITIVE ADVANTAGE IN JORDANIAN HIGHER EDUCATION
INSTITUTIONS. International Journal for Quality Research. 15(2). p.533.
Ghauri, S. and Ayub, N., 2018. HR Professionals’ Preferred Skill for Business Graduates in
Service Sector. Pakistan Business Review. 20(1). pp.209-221.
Hamilton, R. H. and Davison, H.K., 2018. The search for skills: Knowledge stars and
innovation in the hiring process. Business Horizons. 61(3). pp.409-419.
Kapoor, S., 2020. HR Trends in the Era of Artificial Intelligence. In Transforming
Management Using Artificial Intelligence Techniques (pp. 51-61). CRC Press.
Khan, A. A. and Khan, M. A., 2019. Impact of Globalisation on Forma, Motivational and
Strategic HRM Practices: AN Empirical Evidence from India. International Journal of Recent
Technology and Engineering. 8(4). pp.3270-3276.
Lawler, E.E. and Boudreau, J.W., 2020. Global trends in human resource management.
Stanford University Press.
Piopiunik, M and et.al., 2020. Skills, signals, and employability: An experimental
investigation. European Economic Review. 123. p.103374.