Reflective Portfolio: HR Assistance and Teamwork Skills Development

This reflective portfolio examines professional development in the context of HR assistance and teamwork, specifically within Total Workforce FM Limited Company. The report details the student's approach to autonomous learning, including peer reviews, self-evaluation, and goal setting. It explores ethical processes within a business environment, emphasizing the importance of ethical considerations in HR operations and the potential impact of unethical practices. The portfolio also reflects on how the student has enhanced organizational knowledge and innovation through self-initiated learning, collaboration, and communication. The report highlights the significance of a personal development plan (PDP) and SWOT analysis in fostering professional growth and includes strategies for improving HR and team-related skills, communication, and interpersonal bonding. The portfolio emphasizes the value of workshops, seminars, and clear communication in addressing challenges and fostering professional development within the recruitment agency.

Reflective portfolio

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Element 1: Reflection on autonomous approach towards professional learning.........................1
Element 2: Reflection on ethical processes within a business environment................................5
Element 3: Reflection on how you have enhanced organisational knowledge and innovation...7
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Professional learning measures which are undertaken for effective growth will in
significant manner to improve quality of knowledge and skills. It in carrying out service
measures that undertaken by an individual that will in significant planning of its personal and
professional growth. The assignment covers the professional development related to HR
assistance and teamwork by an individual at the recruitment agency firm, Total Workforce FM
Limited Company. The reflection covers autonomous approach towards professional learning
with ethical practices that are followed within business environment. The reflection on
improvement of organizational knowledge and innovation is also taken in consideration.
MAIN BODY
Element 1: Reflection on autonomous approach towards professional learning
What?
The autonomous approaches which are undertaken for professional learning related to
HR assistance and team work will help in improving personal idea and knowledge. This will help
in significant planning of the personal as well as professional skills and thus, supports a
enhancement in personal learning and skill set. I will effectively look after the independent
learning measures for improving my knowledge and skills. I will follow various approaches and
measures which will play a significant role in my personal skill set and learning. This approaches
will also support in achieving one's professional goals and induce positive learning.
So What?
Some major autonomous or self learning approaches which are taken by me are:
Taking regular reviews from peers: The peer reviews will help me to have a good idea
about my need of professional learning and suitable measures which I can take to assimilate for
developing my HR assistance and team working skills. The peers, mentors, teachers and even my
colleagues will play a very significant role within organization that guides me to carry out
service measures which are undertaken by me for professional growth. The review from peers
will encourage me to have a high and significant learning process. It will help me to improve my
confidence level and make efforts to reach out my professional goals. The reviews also plays a
important role in professional learning by providing proper insight about my personal extent or
capability to perform professional duties. I will utilize the professional knowledge and
experience of my peers or mentors to improve my personal learning and assists me to identify
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which skills or professional attributes do I require to improve within organization. This will lead
me to set my professional development goals.
Self evaluation: Followed by the peer reviews, the self assessment measures that are
taken in consideration by me is very important. The practice of self evaluation will support me to
identify my personal skill set and the areas where I need to make improvements. This will help in
improving my personal knowledge about the professional operations which are followed at the
organization. The process of self monitoring and setting up of improvement goals will help me to
enhance my performance. The learning and improvement goals that are set for my professional
growth will support a significant rise in my knowledge about my personal skills and objectives.
It will encourage me and provide me with positive motivation to have a good professional
growth. This will initiate and promote the individual learning approach, enhancing my insight
and understanding towards personal and professional skill set and importance of their
development.
Setting and planning the learning goals: As I will be receiving the peer reviews on
regular basis and perform self assessment to identify one's caliber, this will help me to set
suitable professional development goals and plan suitable pathways to achieve it. Setting up of
suitable learning goals is very important as it will provide me with a guideline or target to
improve my professional skills. I will also look after effective planning of services and growth
measures which are taken in consideration by me within a business enterprise. Setting up of
suitable goals and objectives related to growth and development will help in significant
improvement in personal and professional growth measures which are taken in consideration for
professional improvement purpose. My peers and colleagues at organization supporting me to set
suitable goals and professional development strategies which aids in improving the quality of my
personal growth and development measures which are taken. This will help in improving my
knowledge and perception towards the measures which are taken for personal and professional
growth within a business enterprise.
The study of my personal goals and objectives with feasibility study and assessment of
target measures is important for developing a professional development strategy. This will help
in improving my HR assistance and team work related performance level at Total Workforce FM
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Limited Company. This will help in significant planning of professional development measures
which are carried out by me. This will help in significant manner which will assist in effective
strategy that will help in improvement of operations and thus, supports proper assessment and
carrying out of professional improvement measures. Setting up a feasible and clear goal leads to
a proper development of HR assistance and team working skills and attributes. All these
measures will also support in improving the effectiveness and efficiency of an individual.
Self initiated learning and collaboration: Followed by the development of a suitable
improvement goal and enhancing my HR assistance and team working skills. As the scope of
improvement is identified and professional development goals are been set, I will look after
proper development of self initiated learning that will help me in carrying out of professional
improvement measures. The effective training and self learning skills are carried out which will
help in a significant planning of improving my skills and professional attributes. This will not
only aids to enhance my flexibility but also encourage me to improve my skill set and thus,
enhances the performance level and establishing the growth measures which will lead to a
significant rise in skill improvement operations that are undertaken by Total Workforce FM
Limited Company. Self coaching and improvement strategies and activities that are been
followed by me will help in enhancing my personal growth and efficiency to execute the HR
assistance and team building roles within enterprise.
Developing good communication: Once the self learning and collaboration measures is
been managed as per the professional development plan that is been carried out as per the
assessment that has been carried out. This will help in significant planning and operations which
are carried out that will help in significant planning of the growth measures which are carried
out. An extensive communication channel or process will be followed which will help in
significant planning of communication process which leads in improving the attributes and skill
sets of an individual to carry out HR assistance and team work operations at Total Workforce
FM Limited Company. Appropriate communication or interaction measures which is been taken
will help in improving the professional skill improvement measures that will help in significant
planning of professional development measurement.
Now what?
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As effective professional developmental goals will be set, the peer reviews will provide
me with suitable guidance which I will follow. Setting a feasible personal improvement goal and
applying efforts over it will lead to my development within the organization. Also the peers will
too monitor the efforts and measures which will be taken by me and will inform me about the
scope of improvement and extent of enhancement required to be made. I will positively follow
this suggestions and look after my professional growth. The behavioral measures and growth
activities which are taken in consideration by me supports will assist me to focus upon the self
learning and professional development measures. I will look after suitable management of my
personal learning activities which will support me to improve my performance within Total
Workforce FM Limited Company.
Developing a personal development plan, carrying out a SWOT analysis and evaluation
one's personal and professional development related to HR assistance and team working
measures, which are taken in consideration by me. As these strategies will be carried out for the
suitable assessment of one's personal skills, it will assists in developing a good perception in my
mind for the positive growth of professional skill set. All this measures including the
development of a personal development plan or PDP, SWOT analysis and other self evaluation
approaches will aid in improving my performance and enhance the growth of my professional
skill sets. It supports to identify the areas or scope of enhancements that can be made and leads
to increase in effective growth on personal and professional level. It leads to a suitable rise in
skill set to ensure good performance at business enterprise.
Other than this, collaboration measures are undertaken which will assist me in getting
proper guidance to improve my personal performance. Collaborating with a colleague or a peer
and seeking their guidance will help in improving my personal growth and improving HR and
team related skills. I will also see through in attaining proper workshops or seminars that provide
me with suitable growth and development measures which will help in significant enhancement
in my personal skill set and qualities (Welsh and Hall, 2018.). Other than this, it will also help
me to improve my communication skills and inter personal bonding with people, which is very
necessary for me to work as HR assistance at Total Workforce FM Limited Company.
Other than this, proper communication process which is been carried out by me will aid
to improve my personal understanding. This will help in suitable planning of service measures
which will help in suitable planning of operations and handle the issues or hindering factors
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which are faced by me during HR assistance and teamwork at Total Workforce FM Limited
Company. It also assist me in identifying and conveying the issues which are been faced and
getting appropriate solution for it. It will help in improving personal skills and attributes to gain a
proper and clear insight about professional development measures which are followed by the
firm.
Element 2: Reflection on ethical processes within a business environment
What?
The effective ethics related to HR operations and team processes will be followed which
will help in a significant planning of development measures which are carried out by Total
Workforce FM Limited Company. The ethical considerations that are undertaken by selected
recruitment agency will help in a significant planning of the value-system and appropriate code
of conduct within firm. The enterprise will look after significant measures which are required to
be taken to improve overall performance and ethical considerations which are undertaken within
the enterprise. This may involve legal regulations which guides and help to improve the business
environment. The organization is susceptible to face a wide range of ethics related issues which
will help in significant planning which will help in suitable planning and operations.
So what?
As the organization operated in the HR sector where it interacts and manages with a
greater range of people from various backgrounds. Hence, there is a chance to face a wider range
of ethical issues within business environment which will lead to a significant decrease in
performance of business organization. Lack of proper work and human resource related ethics
may lead to conflicts and failing of the organizational structure at Total Workforce FM Limited
Company. It will also impact the business environment, influencing the employees to have a
discontentment level within the business enterprise. Thus, in such case, developing a positive
work measures and effective handling of business operation simultaneously is a big challenge for
selected recruitment service provider enterprise. Some major ethical processes which are
followed within organization are:
Appropriate advertising: As the Total Workforce FM Limited Company is operating in
the management of the work force or recruitment measures of employees, this can be said that
the organization is liable to place proper advertisement and promotional mediums to make the
potential candidates or employees to be relatively aware about a job or vacancy. Ethical
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considerations like placing correct information about job vacancy, not hiding or sabotaging any
sort of details related to safety concerns and other factors related to job. This will help in
inducing an effective and significant trust level within organization that will help in suitable
planning of the service measures which are carried out by selected recruitment agency firm.
Other than this, no unethical measures should be used or implied for job advertising
purpose. This is not only ethically wrong but also mislead the candidates that contact the
business enterprise for the job purpose. The organization is required to keep an immediate check
on such type of unethical process that can take place within organization. Suitable regulatory
measures are required to be taken in consideration by the organization. It will help in proper
planning and placing of the operations that supports the rise in maintain the ethical obligations at
the work place.
Developing appropriate contracts: In order to have a good and significant placing of
the ethics which will help in suitable management of contracts that will be developed between
the employee and the organization. As per the legal obligation of the contract law, the company
is liable to provide the feasible and appropriate working terms as per the job role and obligation
measures which are carried out by the Total Workforce FM Limited Company are required to be
clearly mentioned. As a contract will be developed the ethics related to transparency are required
to be maintained. Absence of ethics and regulatory measures which are taken by organization
while developing a work based operation may lead to severe confusion and conflicts within
business environment which may affect the overall performance of Total Workforce FM Limited
Company. This will help in significant rise in trust level and this will help in proper planning of
the operations in a significant manner (Stettina and et.al., 2018).
As the unethical considerations are been practiced within the organization, this may lead
to breaking down of contracts affecting not only business but also the professional policies and
performance of workers within organization. In order to prevent such condition, the organization
is required to plan and implement ethical practices within the organization.
Providing equal opportunity: This is a very important and significant ethical factor
which is required to be maintained in order to ensure equal treatment with each customer and
employee within the team. The HR assistance and other employees within the organization will
see through the factors that will help in providing the equal treatment to every employee at work
place. As per the equality Act, 2010, prevention of discrimination at work place, 1991 and health
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and safety act, 2011 will look after suitable management of maintain the equality at the work
place. As the equal growth opportunity is provided to every employee regardless to gender,
nationality, ethnicity, religion and background.
This supports in improving the quality of operations which are followed by the
organization and hence, it will lead to carrying out of an ethical code of conduct and guidelines
which aids in suitable planning of the operations which is carried out by the recruitment service
provider firm. Besides this, implementing the ethical operations and treatment practices will
improve employee's goodwill towards the organization along with rise in loyalty level of
organization.
Ensuring a proper behavior at work place: The organization will look after
establishing a positive and ethical behavior which is carried out at work place of Total
Workforce FM Limited Company. The recruitment service provider agency will look after the
ensuring of a proper and positive work place behavior that will help in suitable rise in operations
which are carried out by the business enterprise (Mak, 2018. ). Preventing any sort of bullying,
harassment, indifference or ill treatment with employees at work place will help in improving the
ethical consideration of the organization. Other than this, a good and motivating behavior will
lead to good rise in team bonding and working together measures.
Now what?
Failing to ensure an effective behavior at the workplace will lead to have severe and
adverse consequences. It will also impact the organizations performance and goodwill among its
employees. As the employees will be well behaved and have a courteous approach towards each
other, the organization will tend to have a sustainable growth. All these measures will also help
in carrying out the operations which supports a good rise in operational capability and
functionality of organization. Apart from it, these ethical measures will help in improving the
efficiency of employees and enhancing the overall ethical framework within the organization.
Element 3: Reflection on how you have enhanced organisational knowledge and innovation
What?
I, as a intern of HR assistance and teamwork at Total Workforce FM Limited Company,
gave my contribution within the business enterprise to carry out the proper planning of the
operations within the organization. As the organization is operating in the recruitment industry, I
effectively provided by part in improving the recruitment and placement operation which are
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carried out by the organization. As the organization required to interact with a variety of people,
I will use my knowledge related to HR operations and team building which will help in proper
assessment of the operational measures which are carried out by the organization. I will
implement various team building, communication and leadership models which will help me to
improve my performance level in a significant manner (Henríquez and et.al., 2018).
So what?
The measures and approaches like Tuckmen's team building model, democratic
leadership and utilitarian approach of ethics within the organization will help me to improve the
ethical operations and setting up of a positive work environment. This will lead to a significant
planning of the operations and other business activities in a significant manner. All these
approaches related to HR assistance and team working along with my personal knowledge
related to field will help me to carry out the ethical and other operational activities which will
impart to a sustainable growth of organization (Bredillet, Tywoniak and Tootoonchy, 2018). All
this measures will help in proper assessment of the operational needs of the employees which
will help in effective planning of the service measures which are followed by the business
enterprise. This will help in significant planning of the growth measures and hence leads to a rise
in effectiveness of organization to perform recruitment and business operations in an ethical and
efficient manner. Other than this, I will also incorporate the support from my peers and other
experts who will help me to improve performance of organization. All these measure's will help
in a significant planning of the recruitment and other work force related operations within
organization.
Besides this, various innovative approaches will also be implemented by me that will
help in the effective planning of recruitment and other business operations in a suitable manner.
Different innovative measures like use of digital mediums to promote the job vacancies, utilizing
the social media platforms and improving the quality of operations which are carried out by the
organization in a significant manner. Beside this, regular communication process can be
observed that will help in improving the quality of operations in a significant manner. All these
approaches will help in suitable planning of the action plans and activities related to recruitment
agency firm. I will also look after the quality f work force that is been access by the organization.
Now what?
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All these measures will impact the operations which will help in suitable planning of the
operations which will help in improving the quality and efficiency of employees that are
recruited by organization. I also see through implementation of the innovative ideas like
developing a communication channel, improving the effectiveness of the recruitment measures
which are carried out by the organization (Alcock and Satchell, 2018.). All these measures will
also help in improving the performance and sustainability of business enterprise within market.
Other than this approaches like soft and hard HRM are followed, increasing the effectiveness and
efficiency of organization in an effective way. The utilization of inbound and outbound
recruitment process will influence the establishing of the operations and thus will help in suitable
planning of business activities and operations in a significant manner within organization. All
this innovative measures will also improve the effectiveness of recruitment business operations
in a significant manner. Other than this, it will make the recruitment process within Workforce
FM Limited Company to be more knowledge based and innovative in nature.
CONCLUSION
On the basis of the effective reflection that is been presented, this can be said that the
effective planning of the business operations were carried out. Significant planning of the HR
assistance and teamwork operations and the personal effectiveness is evaluated. The training
process and its effective outputs are discussed with the suitability of learning process and
execution of work related operations which will contribute to growth of firm. The significance of
autonomous approach for professional learning is discussed. Besides this, the ethical
considerations to be followed within the firm and personal contribution in enhancing the
knowledge and innovation within recruitment agency firm.
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REFERENCES
Books and Journals
Alcock, J. and Satchell, S. eds., 2018. Asymmetric dependence in finance: diversification,
correlation and portfolio management in market downturns. John Wiley & Sons.
Bredillet, C., Tywoniak, S. and Tootoonchy, M., 2018. Exploring the dynamics of project
management office and portfolio management co-evolution: A routine lens. International
Journal of Project Management. 36(1). pp.27-42.
Henríquez, R., and et.al., 2018. Participation of demand response aggregators in electricity
markets: Optimal portfolio management. IEEE Transactions on Smart Grid. 9(5).
pp.4861-4871.
Mak, M.A., 2018. Coast Guard: Improved Acquisition Portfolio Management Could Help
Address Aging Assets and Capability Gaps (No. GAO-18-629T).
Stettina, C.J. and et.al., 2018, June. Gaming for agility: using serious games to enable agile
project & portfolio management capabilities in practice. In 2018 IEEE International
Conference on Engineering, Technology and Innovation (ICE/ITMC) (pp. 1-9). IEEE.
Welsh, R. and Hall, M., 2018. The Point of No Return? Interest Groups, School Board Elections
and the Sustainment of the Portfolio Management Model in Post-Katrina New Orleans.
Teachers College Record.120(7). p.n. 7.
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Appendix 1: Reflective learning logs
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Appendix 2: Log of Practice Hours
Date (week
commencing)
Organization(s) No. of hours
21/01/19 - NA - - NA -
28/01/19 - NA - - NA -
04/02/19 Total Workforce FM Limited Company 10
11/02/19 Total Workforce FM Limited Company 22
18/02/19 Total Workforce FM Limited Company 18
25/02/19 Total Workforce FM Limited Company 10
04/03/19 Total Workforce FM Limited Company 10
11/03/19 Total Workforce FM Limited Company 10
18/03/19 Total Workforce FM Limited Company 10
25/03/19 Total Workforce FM Limited Company 10
01/04/19 Total Workforce FM Limited Company 10
29/04/19 Total Workforce FM Limited Company 10
Total practice hours
120
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Appendix 3: Letter/email confirmation of 120 hours work-experience
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Appendix 4: Supplementary evidence of learning (e.g. presentations, reports etc.)
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