Human Resource Development Report: Sun Court Residential Home Ltd

This report examines human resource development within the context of Sun Court Residential Home Ltd, a care home facing challenges due to a lack of trained staff. The report begins by comparing various learning styles, including Honey and Mumford and Kolb's models, emphasizing their significance in enhancing employee skills. It then explores the learning curve and the importance of learning transfer in the workplace, highlighting how these concepts can improve employee performance and organizational productivity. The report further delves into the significance of learning styles and theories in planning and designing effective learning events, stressing the importance of understanding organizational factors and providing clear directions. It also analyzes the functions of authorities in training and development, including HRD studies, policies, and funding. Finally, the report assesses the impact of the competency movement on both public and private sectors, and provides an evaluation form to assess the training's effectiveness.

Human Resource
Development

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Comparison of various learning styles..................................................................................1
1.2 Learning curve and importance of learning transfer in work place......................................3
1.3 Significance of learning styles and theories when planning and designing a learning event
.....................................................................................................................................................4
4.1 Function of authorities respect training and development....................................................5
4.2 Impact of development of competency movement on public and private sector..................5
4.3 Contribution of contemporary training initiatives taken by UK government.......................6
TASK 2............................................................................................................................................7
2.1 Compare of training needs for employees at different levels...............................................7
2.2 Advantages and disadvantages of different methods of training..........................................8
2.3 Designing of a training event by using organized concept...................................................9
3.1 Prepare evaluation form by believing training achieved by employees.............................10
3.2 Assessment done by examining the outcome to the evaluation form.................................10
3.3 Review the success of the evaluation methods...................................................................11
CONCLUSION..............................................................................................................................12
REFERENCES .............................................................................................................................13

INTRODUCTION
In a business organisation, large number of departments are working but human resource
division is important as they perform activities regarding workforce planning. In this field,
training and learning provided to each individual for a specific purpose to enhancing their skills
and ability. Through this they can easily achieve target goals and objectives in effective manner.
In this procedure, human resources manager of firm provide their contribution by analysing
organisation's requirement and need to accomplish them easily (Fine, 2012). They hiring new
and skilled candidate for their firm who can understand business requirement and provide their
effective service according to this. This report is based on Sun court residential home Ltd who
provide care home services to old age people. Firm do not have a trained and skilled staff
because CEO of organisation believe that training and learning process is a unnecessary factor
that should have to be kept on minimum cost. In this procedure People“R”us, which is a
consultancy firm is advised them on HR issues and its importance for getting higher benefits in
company. This report includes various learning styles and its importance, Function of authorities
respect training and development. At last it represent training needs for employees, its
advantages or disadvantages, evaluation form and success of this method.
TASK 1
1.1 Comparison of various learning styles
Human resource manager of an organisation play a most important role by analysing
employees skills and their learning power by enhancing them through different methods and
strategies. Each and every individual has different learning style that they adopt through their
own perspectives. This is a most important process for a successful organisation. For HR
manager, it is required to adopt different learning style for developing performance and working
skills of their employees. These learning styles can be -
Honey and Mumford learning style – This is a most effective ans impactful learning style
which was introduced by Peter Honey and Alan Mumford in the year of 1986 on the bases of
their own experience and understanding (Ford and Richardson, 2013). According to this model,
each individual learn different things on the bases of their requirement and capability. This
model is classify intro four different elements as -
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 Activist - These are the individuals who like to accept challenges to resolve them through
their own efficiency and methodology. They are fast learners who are believe to take risk
in order to enhancing their knowledge and skills.
 Reflector -–This type of learners are very observatory and always want to take accurate
decision on the bases of real data as well as solution. They learn different things from the
real world.
 Theorist – These type of individuals are explore and analyse each element to take logical
values and conclusions. They are the types of emotional people who accept to analyse
several factor before making any decisions.
 Pragmatist – They are experimental individual who wants to analyse each and every
thing by their own experience. They believe to learn several things from real world and
factors as well.
Kolb learning style – This learning theory was announced by David Kolb. This theory
also determine through four different type of learning methods which helps
to understanding scientific values and approaches of learning (Hendry,
2012). This model also determine personal experience of David Kolb for a
specific learning approach.
 Divergent – This type of learners are observing several values and factors before provide
final decisions. They believe to gathering new ideas that they can easily implement in
their working approaches.
 Assimilative - These type of learners are believe to conceptualise different
methodological and theories for getting logical elements easily. They are like to solve
issues and problems on the bases of theoretical approaches.
 Convergent - They are opposite to Assimilative learners because they believe to analyse
solution on the bases of practical approaches. These types of learners are based on logical
values and scientific reasons.
 Accommodative – These are the most creative personalities who wants to make several
changes on the bases of their creative thoughts and innovative ideas. This type of people
are more likely to get new experience in their learning values.
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Sun court residential home Ltd can choose any of the model between Kolb learning or
Honey an Mumford. On the bases of these two models, learner can easily enhance their learning
capacity and skills easily. For this organisation, Kolb learning style will be more beneficial.
1.2 Learning curve and importance of learning transfer in work place
For a individual, it is required to analyse a specific learning style on the bases of their
skills and capacity. After adopting this process, they can easily analyse their own performance
with the help of learning curve. This is a graphical representation that determine impact of
learning approaches on employee's performance within an organisation (Huselid and
Becker, 2011). It is used to analyse values of individual in firm before adopting learning
model and final impact on their performance as well. Main objective of this procedure is enhance
skills and capacity of individual to getting desired outcome. All these procedure are based on
their specific performance that should have to impactful and impressive. Through this procedure
human resource manager of organisation can easily examine transformation and development in
employees performance to maximise organisation's productivity and profitability. By this
procedure, manager can easily analyse requirement of training in organisation to enhance
workers interpersonal skills and working ability.
Importance of learning transfer -
 Enhance values – This procedure helps to polish employees skills
and their working approaches. Through this, human resource
manager of Sun court residential home Ltd can easily maximise values
of their workers to provide quality services to clients and service
users. This is maximise working effectiveness of firm as well as
individual who are working in organisation.
 Utilization of capital – For Sun court residential home Ltd, it is
require to utilize their funds and capital by getting higher benefits
and growth. For this, firm requires to provide quality services to their
clients on the bases of their requirement and need. Through this
employees of organisation can easily provide them higher satisfaction
to getting competitive advantages.
 Build ability to face challenges – This is a most important factor in
an organisation that they enhance skills of their workforce to face
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several challenges easily. Through this, they can get several
opportunities to getting higher benefits and growths from competitive
market.
1.3 Significance of learning styles and theories when planning and designing a learning event
For a individual, it is required to adopt different learning methods that helps to enhancing
their skills and working capacity as well. In this procedure, human resource manager of Sun
court residential home Ltd requires to understand significant learning style and theories before
planning and designing a learning event in their organisation. In this procedure, they requires to
analyse several elements and methods that helps to provide desired benefits and outcomes.
Before implementing any kind of method in organisation, HR manager requires to examine its
benefits and drawbacks (Krot and Lewicka, 2012). Through this they can easily maximise
values of their business organisation in target market. Sun court residential home Ltd can adopt
different learning styles and theories when planning and designing a learning event as -
 Better understanding about connection between organisational factors: Before
implementing any approach in a firm, human resource manager requires to understand
connection between several factors that are interrelated to each others. Through this they
can easily design a impactful procedure that helps to maximise values of several element.
This is a most important process that require to analyse properly other wise it can affect
negatively on operational and functional activities.
 Demonstrate several alternatives for enhancing knowledge: This is a impactful
procedure in which manager of Sun court residential home Ltd requires to understand
most beneficial alternatives that helps to maximise employees skills and knowledge
criteria as well. This is a most specific planning and strategic procedure of firm in which
management can easily examine beneficial approaches for their organisation.
 Display the correct directions: These kind of theories and models helps to represent
most specific element in front of employees. Human resource manager of Sun court
residential home Ltd requires to provide appropriate guidelines and direction to their
employees that helps to achieving target goals and objectives of firm (Meredith
Belbin, 2011).
 Improvement of concealed points: According to this learning style, manager of Sun
court residential home Ltd requires to analyse disabilities and weak points of their
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employees to enhance them through effective manner and methods. This learning style
has direct impact on worker's skills and their performance that requires to enhance
effectively.
4.1 Function of authorities respect training and development
Government of a country play a most important role in training and development
procedure of each individual. Being a primary authority, they provide funds and facilities to such
employees to enhance their skills and personality as well. They also conduct training and
development procedure to attain future objective in appropriate manner. Main objective of this
method is to getting long term benefits and accomplish firm's vision as well as visions. This
governmental contribution is carried out in a impactful manner that assist to maximise
employees capability with -
 HRD studies- Governmental authorities are promote training program to build effective
personality in an individual. For this they analyse interest of people in several fields to
provide them exact learning by considering social, economic and cultural values
individual. For this, people should have to participate in such activities with full
enthusiasm to getting efficiency and develop passion for specific work.
 HR policies- This procedure is based on management activities of organisation that
requires to maintain effectively to getting higher benefits and desirable growth. These
policies are are requires to mange in firm because it provide effectiveness, strength and
purpose to execute several strategies properly in organisation to achieve target goals and
objectives in effective manner (Marchington and et. al, 2016).
 Public standard- For governmental bodies, it is required to consider different factors of
an society that provide higher benefit for developing training and learning program
easily. These factors are related to economic, cultural and social factors of country.
 Funding- Government of a country requires to provide appropriate funds and facilities to
different training organisation for successfully execute these development procedure for
each individual. Through this, firms can easily implement different activities that related
to training and learning methods. These funds helps to provide several opportunities to an
individual to maximise their skills and working approaches properly.
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4.2 Impact of development of competency movement on public and private sector
Competency movements are related to quality enhancement, understanding building and
skills development procedure. Main objective of these activities is to achieve target goals and
objectives in effective manner. This is problem solving method that assist to build effectiveness
within an organisation. These type of activities are beneficial in public and private both sectors to
maximise employees skills and working performance in effective and efficient manner. In this
procedure government of a country provide their own contribution to manage activities in
effective an efficient manner. Through this they can easily get desirable outcomes and benefits as
well. Sun court residential home Ltd can easily higher business competency by these activities
as -
Provide competitive advantages – This procedure has direct impact in public and
private both organisation. Main objective of these firms is to provide higher satisfaction to their
customers and getting desired growth easily. In this process, employees of Sun court residential
home Ltd provide their impactful contribution to achieve business targets and objectives in
appropriative manner. For this, manager of firm require to provide them training and learning to
enhance their working approaches and performance properly (Nielsen and Randall, 2012).
Reduce high staff turnover – These are the governmental initiative that helps to build
quality and effectiveness in employees. Through these training and development methods,
employees learn how to deal with difficult challenges and problems in appropriate manner. After
this they can easily resolve issues in impactful method to getting higher benefits. All these
activities reduce employees turnover Sun court residential home Ltd and maximise their
performance to provide higher satisfaction and quality services to old age people.
Provide effective job manner – Main objective behind competencies movement is to
provide effective job manner to individual. Through this, manager of organisation provide them
direction and guideline to achieve their target goals and objectives in effective manner. All these
activities are very beneficial for both private and public sector organisation. Through this Sun
court residential home Ltd can easily enhance their employees performance and professionalism
in them.
4.3 Contribution of contemporary training initiatives taken by UK government
Contemporary training program is beneficial for Sun court residential home Ltd. Through
this they can easily maximise employees performance and their interpersonal skills to getting
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higher benefits and competitive advantages. Government of UK provide their appropriate
contribution in contemporary training method. Main objective of them is to motivate employees
toward organisation's future objectives and goals (Purce, 2014). This is maximise
profitability, goodwill and productivity to getting higher benefits. Structure of this training
initiative is -
 Analyse training need and requirement within an organisation. In this procedure HR
manager of Sun court residential home Ltd needs to provider appropriate detail of their
organisation's condition and their requirement to conduct such activity in their firm.
 Allocate resources and different training methodology to maximise employees
performance and their interpersonal skill.
 Evaluate impact of training and learning on employees and their performance. In this
process manager of Sun court residential home Ltd can use learning curve methodology
to examine employees past and present performance.
These type of training and development program can be conduct by different governmental
institutions and authorities. For Sun court residential home Ltd, these activities are very
beneficial that helps to maximise performance of employees for serve quality services to old age
people. In this procedure they need to analyse customer's requirement, their desires and need to
accomplish them properly. In this procedure government of UK requires to provide their services
as -
 Conduce initiatives for training and development procedure.
 Provide desirable funds and services.
 Maximise care facilities
 Render effective resources to utilize them properly
TASK 2
2.1 Compare of training needs for employees at different levels
Training and development is a most important procedure in an organisation which is
basically used to enhance skills and working capability of employees. These are the requirement
need to firm that help to provide effectiveness in firm to accomplish their target goals and
objectives (Bagnoli and Megali, 2011). For Sun court residential home Ltd, it is required
to provide impactful training to their employees for enhancing their skills and working capacity
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as well. This is a home care services provider organisation that supply quality services old age
people. For this each and every employee of several divisions requires to
understand their need to accomplish them effectively. Training needs for
employees of different levels is -
Organisational level - In this process, firm analyse skills and performance of their employees on
the bases of their future objectives and goals (Benabou and Tirole, 2011). These learning
procedure helps to filling gaps in performance of candidates to getting beneficial outcomes
easily. In an organisation, workers in different divisions provide their own contribution as -
 Managerial level- They are the major authorities of firm who are requires a specific
training. For them learning style and approaches helps to polish their skills for taking
specific and impartial decision for organisation.
 Operational level- They are the workers and labours of firm who provide their effective
contribution in quality services. For them, Sun court residential home Ltd requires to
analyse their requirement to provide them quality services easily.
Individual level – In this procedure, human resource manager of organisation requires to analyse
skills of individuals to provide them effective training on the bases of their requirement and
need. This is a expensive method but through this firm can easily maximise their productivity
and growth.
2.2 Advantages and disadvantages of different methods of training
For Sun court residential home Ltd, it is require to provide effective training to their
employees to enhance their skills and working capacity in effective manner (Bloom and Van
Reenen, 2011). In this procedure, organisations can choose one beneficial method within on
the job and off the job training method. These methods are -
On the job training method- These type of training program are conducted in
organisation. In this procedure human resource manager provide their own contribution by
analysing skills and performance of employees to provide them appropriative training easily. For
this firm can use different methods as Job rotation and Coaching.
Advantages and disadvantages of on the job training method -
Advantages disadvantages
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This is a most effective procedure, in which
manager of firm can easily examine
effectiveness of training process.
On the job training program harm productivity
of employees.
This is a cost effective method of firm. These business activities can raise conflicts and
barriers between employees and trainer.
Off the job training method- In this procedure, employees of organisation analyse their
own skills to enhance them through effective and appropriate training methods. Some of the
business firms also provide these training to their workers after the working duration. For this
firm can adopt effective methods as Seminar and conferences.
Advantages and disadvantages of off the job training method -
Advantages Disadvantages
These type of procedure are conducted after
working timing to maximise employees
productivity easily.
This is a additional training process in which
firm requires to provide further funds to conduct
them.
This is a beneficial approach for individual
who wants to maximise their skills.
It will not beneficial if firm faces higher
employee turnover in their organisation.
For Sun court residential limited, Off the job training process will be beneficial that
provide effectiveness to enhancing employees performance in a effective manner. This process
will be more beneficial because it do not vitiated working hours of workers (Bratton and
Gold, 2012).
2.3 Designing of a training event by using organized concept
Sun court residential limited is a service organisation which is work for old age clients to
provide them home care services. This organisation faces lots of issues and problems due to
untrained staff and workers. CEO of firm thinks that training and learning process is a
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unnecessary factor that should have to be kept on minimum cost. Due to these reasons, clients
faces lots of issues. So for them it is require to design a training event to maximise employees
performance as -
 Evaluate training needs- Before designing training program, human resource manager
of firm requires to analyse requirement of training by analysing employees skills and
their working approaches. Through this they can understand which approach is more
beneficial for them.
 Training objectives- After analysing training need, manager requires to create training
objectives and goals that they want to achieve in future. Through this, they can easily
make strategy to accomplish thee objectives effectively in future.
 Training action plan- This is a most important process in which trainer and manager
introduce a specific action plan that they wants to implement in their business procedure.
These activities are based on employees requirement and need for specific training.
Through this they can easily maximise their working performance in firm.
 Training initiatives- After all these activities, human resource manager of Sun court
residential home Ltd require to implement their procedure in firm and provide effective
training and learning to customers. In this procedure they needs to evaluate effectiveness
of this process by analysing employees performance and productivity.
All these activities are beneficial for Sun court residential home Ltd to accomplish their target
goals by providing quality services to users.
3.1 Prepare evaluation form by believing training achieved by employees
For Sun court residential home Ltd, it is require to conduct a effective and impactful
training program in their organisation for maximise performance and skills of their employees.
After implementing theses activities in firm, human resource manager requires to evaluate
effectiveness of this procedure by analysing skills and performance of each employees. Main
objective behind this process is to provide quality services to customers on the base of their
requirement and need (Boxall and Purcell, 2011). By this procedures, they can maximise
organisation's working capacity to getting higher competitive advantages.
Through this firm can easily achieve their future objectives and goals in effective manner.
Evaluation form by believing training achieved by employees is provide higher sanitisation to
clients as well as higher authorities. These training process should have to be beneficial and cost
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effective for Sun court residential home Ltd because CEO of firm do not believe that these
procedure are require within firm. Beneficial approaches and activities of employees helps to
provide higher satisfaction to customers in effective manner.
3.2 Assessment done by examining the outcome to the evaluation form
Sun court residential home Ltd needs to conduct a effective training program in their
organisation to enhance interpersonal skills and working approaches of employees in effective
manner. After implementing these activities in firm, human resources manager of company
needs to analyse effectiveness of this evaluation process by using different methods as -
 Reactions and satisfaction of participant: This is a effective business Appalachia in
which manager and employees can easily analyse their performance and services for
specific clients. In this process they can take a review to their customers for firm's
products and furthers services. Happy and mitigated customers recommended that they
satisfied from organisation's services.
 Measurement of business improvement: In this process, manager and employee
requires to make appropriate modifications and alteration in their business procedure. For
this they needs to analyse requirement of improvement to initiate these activities in firm.
After analysing these issues, they needs to implement effectiveness in through several
approaches (Brewster and et. al., 2016).
 Knowledge accession by participants: For a business organisation, it is required that
they have skilled and talented staff who provide their effective services to clients on the
bases of their requirement and need. Sun court residential home Ltd is a service sector
organisation and for them these business approaches provide effective contribution to
provide higher satisfaction to their clients.
3.3 Review the success of the evaluation methods
Sun court residential home Ltd requires to conduce effective training and development
procedure in their firm because do not have a trained and skilled staff who provide higher
satisfaction to services users on the bases of their requirement and need. So for them it will be
beneficial to conduct such activities for improving employees performance. This procedure
requires a effective review through -
 Training and Development: For human resource manager of Sun court residential home
Ltd, it is require to take a review of success of evaluation method by analysing impact of
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training on the development of employees. For this they can examine employees past
performance to compare it with present skills.
 Strengths and weakness: For analysing effectiveness of a specific procedure, human
resource manager requires to analyse strength and weaknesses of their employees to
maximise their strength in effective manner. In this process quality training maximise
their productivity in effective manner.
 Performance goals and compensation: In this procedure manager of firm needs to
analyse performance of employees to provide them effective reward and benefits. These
kind of activities helps to maximise employees motivation level to accomplish future
targets in effective manner. Through this Sun court residential home Ltd can easily
achieve their targets and goals in appropriate manner (Bratton and Gold, 2012).
CONCLUSION
As per the above report it has been summarised that human resource development is a
most importance management activity of an organisation in which manager provide their own
contribution to analysing employees skills and working performance to enhance them through
effective methods and strategies. Main objective behind this procedure is to achieve target goals
and objectives of firm in specific duration. In this process Government of a country also provide
their appropriate contribution in contemporary training method. All these procedure are based on
their specific performance that should have to impactful and impressive. Through this, they
can get several opportunities to getting higher benefits and growths from
competitive market.
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