SHR016-2 Report: Employee Engagement, Skills, and Diversity

This report addresses key HR challenges and strategies for Fred McRae’s Quality Foods, focusing on employee skills, engagement, and creating an inclusive work environment. Part A outlines a plan to assess and develop employee skills, including testing, self-assessment questionnaires, and feedback mechanisms, to minimize redundancies. Part B explores HR practices to increase employee engagement with company goals, emphasizing the role of the HRM team in employee development, motivation, and communication. The report also provides insights into building a diverse and inclusive workplace by recognizing biases, promoting open communication, and implementing supportive policies. The report emphasizes the importance of workforce diversity and communication, objective criteria, and encouraging employees to work in diverse teams. Relevant references support the strategies discussed.

PEOPLE RESOURCING AND DEVELOPMENT

PART A
Q. How can you ensure that employees have the right skills to perform their job roles and reduce
the number of possible redundancies?
Ans.
For the successful merger of Fred McRae’s Quality Foods, it is necessary that they have to
ensure about their employee’s skills which assist them to perform their job roles and reduces the
redundancies in organisation. It can be done through given below points:
Give Your Employees A Test
HR of Fred McRae’s Quality Foods should analyses the skills and knowledge that are
according to the objective of organisation. For that purpose, they can be take a test from
employees for analyzing their skills and competencies that they are eligible or not for the
purpose of this job role. This is the traditional and effective method for ensuring their skills. If
they found that employees are not achieve a good marks then they get to know that they are not
appropriate for their organisation (Bartels and Jackson, 2021). It helps them to recruit talented
employees which have clear mind to perform their job roles that helps in reducing of
redundancies.
Ask To Prepare Self-Assessment
Another important method that can be chose by Fred McRae’s Quality Foods in order to
assess employees skills and knowledge with the help of providing a questionnaire. A personnel
questionnaire that are filled by Fred McRae’s Quality Foods' employees so that they can analyse
the skills match with their organisation (FASASİ, L). In the company, the critical thinking and
mathematical reasoning should be very sharp in employees so that they can take decision
regarding investments and profit sharing purpose. It is the important method that helps them to
identify those person that are best suited to their organisation.
Get feedback form the team

It will be ensure that employees have the desired skills and competencies by taking
feedbacks from them. This feedback will include questions like how well they manage their
work with efficiency and what problems are they facing at workplace. Ensuring about their
problems will lead to take decisions on their potential working criteria and how these employees
will be favorable for the company Fred McRae's quality food. Therefore, the company will
ensure about which employees is more capable to carry out which activity. Feedbacks are the
best way to get connect with them about their personal grudges and demands.
Put them in real situation
To ensure employees capabilities in coping up with complex and large business situation.
Fred McRae's managers needs to put employees into real and practical workplace and check on
their performance or working criteria by understanding their skills and knowledge regarding that
field (Potter, 2021). For an example, to check marketing skills of the employees, company needs
to give targets of making marketing aware about food. This will be results in whether the
employees have much potential to carry out marketing work or not. Therefore, this concern
ensure about giving them work as per their specialization.
It has evaluated that, the company could ensure about employees right skills which is
required to have in workplace while carry out work for expansion and manager high quality
work. Therefore, it has evaluated that these appropriate skills needs to targets among employees.
PART B
Q1. What human resources practices would you use to increase employees’ engagement with the
company goals? Explain how you would use these practices.
Ans.
Human Resources management team:
The human resources management team is the group of the people who create the
workforce of an company and in the company. The HRM team company help the company grow

and develop the company in a very effective manner. The human resources management team
help the company to analyses and identify the needs and requirements of the employees and also
take care of workers about their safety, health, their connections and salary (Sleimi and
Emeagwali, 2017). To full fill the requirements of the employees and help the company in
merger the HRM team conducts variety of activities like hire most talented employee and
provide training and development programs. These programs help the company to engage more
workers towards the company so that they can do merger in a very appropriate manner. So, there
are few activities which help the company to raise the employee’s engagement in order to
accomplish the goals and objectives of the company and these are mentioned below:
Fred’s Quality Foods is a retailer company of the fine foods which provided several
services to their consumers in order to increase the productivity and efficiency of the company.
The company Fred’s Quality Foods formally merged with American company which is McRae's
wind December. So its become quite difficult for the company to engage the more workers
towards the company so that they can achieve their goals and objectives and increase their
profitability. There are few activities which is adopted by the company and which is:
 They motivate their workers towards the mission of the company so that they can
achieve them and get much positive outcomes. As motivation is much required
to achieve something in a very appropriate and effective manner.
 The human resources management team of Fred’s Quality Foods is become much
flexible with their workers in order to create flexible and more comfortable
environment. So that they can maintain the retention of the workers.
 They focus on the development of the workers so that they can get more
opportunities and become much responsible. They focused on the training and
development programs so that they can build the confidence and feel much
valuable.
 Offers several rewards and benefits so that they can raise the interest level of the
company. Rewards include, promotion, bonus, appraisal and many more.
These are the activities which are adopted by the company in order to engage more
employees towards the company (Voegtlin, and Greenwood, 2016). There are few initiatives

which is taken by the chosen company and that is they communicate with their workers and take
feedbacks so that they can identify the that what I going well and what is not. The another
activity is continue learning and support, because as all these activities help them to build strong
and loyal connections with their consumers and engage the consumers towards the company and
towards the activities.
Q2. How can you create a diverse and inclusive working environment?
Ans.
An inclusive working environment refers to a working environment in which value has
been given to the group as well as individual differences in an organisation. In this organisation
focuses to remove the differences among various employees in order to increase talent,
innovation and creativity in an organisation. In order to create this type of environment in Fred's
Quality food they need to focus on recognizing the bias practices which are happening in the
organisation. It can also be created if employees are provided with necessary access in the
workplace. It not only creates inclusiveness in working environment but also helps in bring
efficiency in the operations of a business (Ordieres-Meré, Remón and Rubio, 2020). A proper
communication needs to be established between the employees to make them feel that they are
the part of the organisation. A proper communication between employees also reduces the
chances of conflicts in the organisation which is very necessary for effective working. Several
policies should be made by managers in the organisation in order to remove the barriers in
communication in employees, providing necessary access to the employees and many more
which helps them to create an inclusive working environment. It has been also assessed that the
discrimination which has been noticed in the organisation on various grounds such as sex,
religion and many more should not be encouraged as it can affect the working environment of
the organisation. It is very necessary to create an inclusive working environment for the
employees so that they can work in effective manner and Fred's quality can achieve success.
Workforce diversity refers similarities and dissimilarities among employees in terms of gender,
age, physical abilities and disabilities or the cultural background. Workforce diversity involves
recruiting employees from different cultural backgrounds, viewpoints, personalities. The Fred's
Quality Food can ensure this points to create workforce diversity such as:

Emphasizing Communication: The Fred's Quality Food retailer ensures that all the
employees understand their policies, safety rules, procedures plus other important functions. And
the company must work on the cultural and languages barriers; to over come these company may
use symbolic languages, pictures or the key materials so that can make an effective
communication of the information among employees.
Base decisions on the objective criteria: The Fred's Quality Food make decisions on
their aims and objectives criteria and expect all employees from different backgrounds meet such
requirements and standards to perform best for their ability. The Company must not set different
criteria for the different groups. When the point is dealing with employees, company must focus
on the job related issues rather than personal or other.
Encourage employees to work in diverse workforce: The teams in diverse workforce
let employees get to know more and create value about individuals. These kind of teams also
expand their experience and views to help them to recognize their worth for the respective
company with a combination of talents, skills and perspectives.

REFERENCES:
Books and Journals:
Bartels, B. E. and Jackson, C. E., 2021. Meaning-centered Leadership: Skills and Strategies for
Increased Employee Well-being and Organizational Success. Rowman & Littlefield
Publishers.
Potter, A., 2021. Exploring the role of lean managers within the Toyota supply network:
evidence from a social media platform. Production Planning & Control, pp.1-18.
FASASİ, L., Effect of Employees Performance on Sales in Bank of Palestine. The Journal of
International Scientific Researches, 5(Ek), pp.55-65.
Sleimi, M.T. and Emeagwali, O.L., 2017. Do employee attitudes mediate the relationship
between strategic human resource management practices and organizational
effectiveness? A SEM based investigation using SMART-PLS software. Business and
Economic Horizons (BEH), 13(1232-2017-2403), pp.42-59.
Voegtlin, C. and Greenwood, M., 2016. Corporate social responsibility and human resource
management: A systematic review and conceptual analysis. Human Resource
Management Review, 26(3), pp.181-197.
Ordieres-Meré, J., Remón, T.P. and Rubio, J., 2020. Digitalization: An opportunity for
contributing to sustainability from knowledge creation. Sustainability, 12(4), p.1460.
Hale, J., Schipanski, M. and Carolan, M., 2020. Just wheat transitions?: working toward
constructive structural changes in wheat production. Local Environment, pp.1-17.