Higher National Diploma - HR Employee Induction Manual (Part 1)

This project, submitted by a student, provides a detailed analysis of an HR employee induction manual, focusing on the context of a hotel business (Morrison Hotel). The assignment is divided into two parts. Part 1 explores the purpose of the HR function, its key roles and responsibilities, and the significance of HR in acquiring talent to meet business objectives. It assesses the hotel's approaches to workforce planning, recruitment and selection, development and training, and performance management and reward systems. The inclusion of case study examples to examine different HR practices is also covered. Part 2 includes the design of a job description and person specification for a marketing manager, a job offer letter, and an evaluation of the recruitment and selection process. Furthermore, it covers employee relations, employment legislation, and how these inform decision-making to meet business objectives. The document offers insights into HR practices within the hotel industry, including recruitment strategies, employee development, and the importance of aligning HR with business goals. The student uses examples and analyses to show the various methods used in HR practices.

Learner Name ID
Programme Name Higher National
Diploma in Business
Management
Unit Number and Title Unit 1 – Business
and Business
Environment
Credit Value 15 Unit Level 4
Academic Year 2020-21 Cohort January 2021
Project Title Human Resources
Employee Induction
Manual (Part 1)
Statement of
Authenticity:
I certify that the work
submitted for this unit
is my own and the
research sources are
fully acknowledged.
1

Table of Contents
Assessment Part 1: Employee Induction Manual
1.0 Introduction to the chosen organisation p
2.1 An explanation of the purpose of the HR function and the key
roles and responsibilities of the HR function P
2.2 The significance that HR plays in acquiring talent to meet
business objectives p
3.1 An assessment of the approach to:
3.2 Workforce planning p
3.3 Recruitment and selection p
3.4 Development and training p
3.5 Performance management and reward systems p
3.6 Inclusion of case study examples to examine the different
methods used in HR practices p
References p
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1.0 Introduction to the chosen organisation
Morrison hotel is having a lot of experience in the market which is why they have a
strong HRM functioning in the organization since they understand value of this department.
Company is going to have a higher reputation and a good brand image for customers to get
attracted making organization has higher profitability in market. Mission statement of
Morrison Hotel is to deliver finest facilities as well as services with good work place. At
same time, purpose of Morrisons Hotel is to provide vacationers with refreshments, shelter
along with similar services. Core business objective of the company is to improve customer
base, making brand image and generating higher revenues.
2.1 An explanation of the purpose of the HR function and
the key roles and responsibilities of the HR function
The purpose and functions of the HRM in business are a lot which is going to help
business have a good operation and performance level of business in market. Morrison is
having a high competition in market which will have to be analysed and decisions will have
to be made accordingly. There is a friendly environment which is created for employees so
that they can find it comfortable to be able to work in the business. Motivation at all levels is
provided to the employees of Morrison so that customers are receiving best of services and
products from organization (DeCenzo, Robbins and Verhulst, 2016). Needs and demands of
the customers are changing and so are trends which will have to be followed by organization.
There are changes but satisfaction of employees is very essential which will have to be
maintained so that there is going to be a better loyalty. Functions of HRM are going to be
discussed in further report.
 Targeted hiring
There has to be good productivity and performance of the business in market for which
there must be good hiring from Morrison hotel. Expectations and standards of Morrison hotel
are set and employees have to maintain them so that internal and external environment of the
organization can be maintained. There have to be targets set by Morrison in organization for
recruitment as well so that there is a standard which can be maintained by the organization in
market. Demands and needs of customers have to be met of customers so that there is going
to be a good brand image and portfolio of business in this competitive market. HRM must
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take care of operations and satisfaction of the employees in the company which makes
productivity of the business faster.
 Employee learning and education
For employees to have a clarity of working there has to be good learning skill and
knowledge in them so that the organization will be able to use this factor effectively for the
smooth functioning (Ren, Tang and Jackson, 2018). There are extra privileges and incentives
as well which are being provided to the employees which are putting in their best and helping
customers have a better experience.
 Training and Development
Employees are being hired in Morrison which is helping the business get in more ideas
and innovations making the customers have a better experience and adding unique features to
the organization in the market. But Morrison has developed a standard which the employees
will have to match therefore HRM is having a strong training and development which is
being provided so that the technological changes which are coming in can be handled for a
long run.
2.2 The significance that HR plays in acquiring talent to
meet business objectives
HR plays significant role in acquiring talent. In Morrisons Hotel, it is duty of HR to
adopt effective methods so that they are able to recruit and select talents that have
competences as well as skills which are essential to carry out practices resulting in meeting
business objectives effectively. At same time, HR performs key functions that leads to
accomplishment of generating higher income.
3.0 An assessment of the approach to:
3.1 Workforce planning
In Morrisons Hotel, one of approach related to workforce planning used by professionals is
generating forward looking employee scenarios with the help of which managers brainstorm
top change drivers by pushing business into specific directions and then ranking them as per
significance.
3.2 Recruitment and selection
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Recruitment is all about attracting people or effective candidate for a vacant position. In
Morrisons Hotel, recruitment approach that are used includes internal and external
recruitment approaches. There is a good standard which Morrison has created for them which
is good for competitive advantage. There are a lot of objectives which have to be
accomplished and with help of communication they can be done effectively. Here has to be a
safe and secured environment provided and maintained by the HR so that the employees can
match standards and expectations of the organization (Holm, 2018). There weakness of
internal recruitment is that there are going to be limited innovations and new ideas which are
going to generate in the business. There has to be more training which will have to be
provided in the business.
Selection is said to placing a suitable candidate with right skill at right job. There has to be
good management who can control and provide training from time to time so that there is
going to be a good functioning. There are a lot of strengths which can come in employees
when there are paradigms for the skills and better changes to be operating in organization.
There are a lot of recruitments which methods which are there but human capital is best
resourceful methods which can be used by Morrison. This is a very profitable and effective
customer share factor which is going to be good for firm as well. There are a lot of
advancement which has come in business so that there is going to be good functioning.
External recruitment gets in a lot of advantage because employees are going to have a better
understanding of business and they are also going to have a good decision making power
according to cultures of business as well (Nieves and Quintana, 2018). There is going to be
no expenses on recruitment promotions and other economic factors going to be used by
organization to get in candidates for more employees in Morrison.
3.3 Development and training
In Morrisons, approach of development and training that human resource managers uses is
performance based approach in which core emphasis is towards improving skills, knowledge
and other aspects among employees which are authentic together with meaningful to
individuals.
3.4 Performance management and reward systems
Performance management approach which human resource department of Morrisons Hotels
have been using is 360 degree feedback that permits peers to deliver positive together with
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constructive feedbacks. With this, managers provides people with clear assessments about
their performance based perspectives so that necessary changes in working are done
promptly. Similarly, approach of reward system used in the enterprise is compensation that is
total amount of the monetary as well as non-monetary pay that is provided to an employee by
an employer in return for work performed as essential.
4.0 Inclusion of case study examples to examine the different
methods used in HR practices
Morrisons Hotel is a big firm that carry out its practices in order to meet requirements of all
vacationers. In context to recruitment, managers uses internal and external recruitment
methods for the purpose of attracting people for vacant positions. At same time, selection
methods that are used as HR practices in the entity includes presentation and interview so that
an individual is evaluates properly prior placing them for a position.
References
DeCenzo, D.A., Robbins, S.P. and Verhulst, S.L., 2016. Fundamentals of human resource
management. John Wiley & Sons.
Holm, M., 2018. Ensuring the Equality and Non-discrimination of the Recruitment Process,
Case: Ponsse Group.
Ren, S., Tang, G. and Jackson, S.E., 2018. Green human resource management research in
emergence: A review and future directions. Asia Pacific Journal of
Management. 35(3). pp.769-803.
Riccucci, N.M., Naff, K.C. and Hamidullah, M.F., 2019. Personnel management in
government: Politics and process. Routledge.
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Table of Contents
Assessment Part 2: Recruitment and selection documentations
portfolio
1.0 The design of a job description for the position of marketing
manager p
2.0 A person specification for the position of marketing manager
p
3.0 A job offer letter for the selected candidate p
4.0 An evaluation of the process and the rationale for conducting
appropriate HR practices p
An evaluation summary of employee relations and employment
legislation that relate to HR practices
6.0 The approach to and effectiveness of employee relations and
employee engagement, with mention of the flexible organisation
and flexible working practices and ‘employer of choice’ p
7.0 Key aspects of employment legislation within which the
organisation must work p
8.0 An evaluation of how employee relations and employment
legislation inform decision making and meets business objectives
P
References p
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1.0 The design of a job description for the position of
marketing manager
Job Description
Job title: Marketing Manager
Company – Morrison Hotel
Job location: United Kingdom
Core responsibilities
 Conceptualising along with implementing multi channel campaigns.
 Solving all different problems related to the consumers.
 Managing content as well as updates related to customers.
 Presenting ideas together with final deliverables to teams.
Skills and Qualifications
 Masters degree in marketing or related field.
 Strong project management and decison making abilities.
 Metrics driven marketing ming with creativity.
2.0 A person specification for the position of marketing
manager
Person specifications
Job Title: Marketing Manager
Reporting to: Geographical sales manager
Particulars Essential Desired
Educational qualifications  Masters in Business
Administration in
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Marketing or relevant
field.
 Proficiency with
digital strategies.
Skills and competences  Decision making skill
 Time management
skill
 Market automation
skill
 Communication
abilities
 Analytical skills
 Multi tasking
3.0 A job offer letter for the selected candidate
Job Offer
Date of joining: April 25, 2021
Name – Steve Watson
Address – Morrison Hotel London, UK
Congratulations Mr. Steve Watson for getting selected as a Marketing Manager. We
wish you have a great career in our organisation. We wish you all the luck at the position role
of human resource manager.
Job details
 Marketing Manager
 Expected Joining date: April 25, 2021
 Employment status – Full time employee
 Office address : Morison Hotel London, UK
Deadline for accepting or declining the offer – April 20, 2020
In case of any query contact us at [e-mail]
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4.0 An evaluation of the process and the rationale for
conducting appropriate HR practices
Recruitment and selection process that is conducted by human resource managers at
Morrisons Hotel benefits the entity in placing right employee at right position at right
duration. In context to Morrisons Hotel, it have been evaluated that the process improves
efficiency of professionals when they aim to fill the position of marketing manager. At same
time, conducting appropriate HR Practice is important as it lowers down turnover intentions
as well as boost productivity among workforce (Nieves and Quintana, 2018). Execution of
HR practices such as job description, personal specification, etc are significant for Morrisons
Hotel as it helps in attracting suitable candidate with required skill sets.
An evaluation summary of employee relations and
employment legislation that relate to HR practices
5.0 The approach to and effectiveness of employee
relations and employee engagement, with mention of
the flexible organisation and flexible working
practices and ‘employer of choice’
According to business experts there has to be effective relations between employees so that
the objectives and targets of the business can be met. Decisions are being taken by
organization so that there is going to be effective working which is going to be discussed in
the further report.
 Develop employees’ workability
Top management of Morrison are taking right HRM measures for the company to have
good relations. If this is not done then performance of Morrison is going to reduce and
company will not be able to grow in market. There has to be good monitoring and
responsibilities which must be provided to them so that there is going to be good operations
which can take place. All employees of Morrison are putting in their best since they are
promoted on this base which would help organization to operate effectively.
 Motivate employees
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Employees have to get time to interact with one another which is going to make
employees have motivation (Boella and Goss-Turner, 2019). There are a lot of situations
which are rising in market so that there is going to be good daily operations which are going
to take place in market.
 Maintain positive work culture
There is a positive culture and well maintained relations in the organization. Goals will
not be met without have a good environment for employees to work within. There have to be
good decisions which have to be taken so that business will be able to grow effectively.
Evaluation
There are currently a lot of measures and steps which the organization has taken to be
able to operate effectively. There are high profits which have to be achieved therefore this
method is being used by organization so that there is going to be a good relation in
environment of Morrison.
6.0 Key aspects of employment legislation within which
the organisation must work
Businesses in market for having smooth functioning and operations must follow the
legislature laws and regulations for better branding for themselves in market which would be
discussed in further report.
Equality act
All the employees in businesses have to be treated equally so that there is going to be a
good workforce which is going to be present. Businesses which are functioning have to
understand the importance of this factor so that there is going to be better functioning. This
improves a lot of problems and employees start to give in right standards which are expected
out of them which are a very essential factor. Morrison makes sure that all employees of firm
are given the same opportunity as anyone else in the company.
Anti-discrimination act
Legislature of United Kingdom is having this anti discrimination act for opportunities
which they can provide to population of the country (Mishra, 2017). There are a lot of factors
which come under this category and deserving people do not get that kind of a chance.
Morrison is going to have a good cultural in the internal environment which is a great factor
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for business to have. On the base of gender there is no kind of discrimination which is taking
place in the organization.
Data protection act
There is a lot of personal information which businesses have and for that there must
be good data protection which needs to be present. Legislature has provided this right which
is going to make employees also feel safe and background and interview information is not
let out in market of any of workforce. Morrison hotel keeps good care of that factor so that
employees are worried for targets which need to be completed and the responsibility of this
factor is in hands of company (Bradley and et.al., 2020). Safety and security is very important
for the employees which needs to be provided which is going to make employees have a good
functioning and standards of organization are going to be well maintained.
Minimum wage payment act
This is a very important legislature which government has taken out for employees
which is going to make employees have a good satisfaction of work they are doing for others.
The pay scale of employees has to be improved and have to match kind of work they are
doing for the business (Riccucci, Naff and Hamidullah, 2019). There is a minimum wage
which is set by government of United Kingdom which has to be taken care of by the HRM
and there are opportunities for employment as well which is being provided. There is no
discrimination for minimum wage which is set in Morrison hotel which makes company have
good reputation in market.
7.0 Evaluation of how employee relations and employment
legislation inform decision making and meets business
objectives
In Morrisons Hotel, employment relations as well as employment legislation helps managers
in making informed decisions as these acts as guidance that involves rules and regulation that
are to be followed so to achieve business objectives. It have been evaluated that employment
legislations aids in regulating relationships among employer and employee that results in
undertaking activities that are essential for business objectives (Bradley and et.al., 2020). At
same time, employee relations is concerned with creating together with maintaining a
positive relationship with workforce in the manner that motivates them to carry out
operations for achieving overall objectives on the institution.
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