HR Adviser Role, Skills, Development, and Inclusive Learning Report

This report delves into the multifaceted role of an HR adviser, examining the essential knowledge, skills, and attributes necessary for effective performance. It outlines the importance of communication, conflict management, knowledge of employment laws, decision-making, and empathetic skills. A personal skills audit using SWOT analysis is presented, highlighting strengths, weaknesses, opportunities, and threats. A professional development plan is included, detailing strategies to improve skills and knowledge gaps, particularly concerning employment laws and communication. The report also discusses the significance of organizational and individual learning, training and development, and the learning cycle model in fostering continuous improvement. Furthermore, it emphasizes the need for continuous learning and professional development in achieving sustainable business performance, job retention, and a competitive edge for the High-town housing association.

Developing individual,
teams and
organisations

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
SECTION 1......................................................................................................................................1
A). Knowledge, skill and required by the HR adviser role....................................................1
b). Personal skill audit............................................................................................................2
c)Professional development plan............................................................................................5
d). Inclusive learning and development culture.....................................................................7
SECTION 2 BRIEFING PAPER.....................................................................................................9
A). Key elements which helps in creating the high-performance working system................9
B). Improving organisational performance through high performance working system
practices................................................................................................................................10
C). High performance working practices enable better skill utilisation in high-town housing
association............................................................................................................................11
D). Performance management, collaborative working and effective communication used to
support the high-performance culture..................................................................................11
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
Human resource defined as the key assets of the organisation which plays an important role in the achievement of
organisational goal. Developing knowledge and skill of the employees is results in the high productivity of the enterprise (Crawshaw,
Budhwar and Davis, 2017). The report will present the knowledge, skill and attributes which are required by HR adviser while
performing their job. Study also define the term organisational learning and individual learning and training & development. It will
explain the need of continuous learning and professional development in the sustainable business performance.
SECTION 1
A). Knowledge, skill and required by the HR adviser role
Human resource adviser requires a various skill and knowledge while performing their role effectively in the organization. It
includes better communication skill, conflict management and problem solving, better decision-making skill and empathetic skill.
Better communication skill
A good Human resource adviser always require a good communication skill for expressing its self clearly in terms of both oral
and written communication because human resource team needed a lot of talking, for example recruitment process that entails a series
of interviews. Apart from this human resource Adviser also deals with the lot of employees and listen their issues related to work and
this interaction helps in gaining the confidence and trust of the employees which improves the better interrelationship at the
workplace. Good writing skills also needed for performing the human resource adviser role because they will create the policy hand
book for the benefit of all employees (Terziev and Arabska, 2017).
Conflict management and problem solving
It is the essential ability of the Human resource adviser which plays an important role in maintaining healthy working
environment at the work place of the company. With the help of this attribute and skill HR adviser able to ensure that employees work
together with better relation towards the accomplishment of the organizational goal.
Knowledge of the laws
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It is important to have a knowledge of various law related to employment for performing the human resource adviser role in
the organization. HR adviser contributes their efforts in the organization through protecting the employees from various issues in
terms of health and safety. For maintaining the healthy working environment, Human resource adviser role requires the knowledge of
various laws such as labour law, health and safety law and employment law (Vollmer, 2016.).
Better decision making
HR adviser needed the better decision-making skill while performing their job in terms taking better decision during the
recruitment process where they have to decide the weather the job applicant is fit for the job or not. Apart from this human resource
adviser also need better decision-making skill in the conflict management among the employees where they have to take the decision
which is beneficial to both the parties.
Emphatic skill
Empathetic skills are also an important skill which is needed for performing the effective human resource adviser. For
example, HR adviser deals with a lot of employees and their problems in terms of salary complaints and conflict at the workplace. It is
the responsibility of the human resource team to listen the problems and suggestion of the employees and make a better judgment
which can satisfied the employees emphatically (Noe and et.al., 2017).
b). Personal skill audit
Personal skill audit refers to the process of identifying and evaluating own strengths and skills for improving the
performance of employees as well as the organisation. Personal skill audit can be effectively done through the Swot analysis
tool which identifies the strength, weakness, opportunities and threats (No, Tel. and Prior, 2018).
Strengths
 As a HR adviser, I have a good decision-
making skill.
 I have a better negotiation skill
Weaknesses
 Lack of communication skill.
 Improper knowledge of employment laws.
 Poor time management.
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 Better conflict management and problem-
solving skill.
Opportunities
 With the help of good decision-making skill, I
can improve the productivity of the High town
housing association company.
 As a human resource Adviser, I can deal with
various parties through my negotiation skill
which increase the productivity of the firm.
Threats
 Poor communication skills result in creating the
conflict at the work place.
 Poor time management skills create the pressure of
completing work as timely.
Need to work on it. Not totally sure Confident
TIME AND SELF MANAGEMENT
Able to organize perform and timely manage all the activities
Difficult in prioritizing work
Keep record of important work and dates
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Punctuality
CRITICAL THINKING AND PROBLEM SOLVING
Negotiation
Can solve Complex problems to smaller divisions.
Can motivate people for productive teamwork for solving problems.
ORAL COMMUNICATION
Lack point of view in Group Discussion
Unable to contribute ideas and opinions when working in group.
Speech difficulty and therefore lacks of convince ability
Confident in presenting a topic.
WRITTEN COMMUNICATION
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Confident to structure particular assignment and notes which needs to be
conveyed
Ability to write in appropriate style for my subject.
No Language errors
I have the ability to avoid plagiarism by referencing and citing my work.
c)Professional development plan
The professional development plan helps an individual in terms of developing the skill and knowledge and also
minimizing their weakness through various training activities which improve the overall performance of the employees as well
as the organization.
Knowledge and
Skill need to be
improved
Action need to be
taken
Resources Evaluation tool Time Frame
Improper knowledge
of employment laws
For maintaining the
healthy working
environment at the
work place it is
important to have the
better knowledge of
the employment laws
Books, Journals,
online blogs,
governmental
publication, and by
participating in
employer seminars and
presentation
The evaluation of my
learning performance
during the learning
time can be effectively
done through my
senior manager as well
as my employees
4 Months
5

for satisfying the
employees. I will
improve my
knowledge of
employment through
reading taking various
classes of the
employment laws and
also reading the books
of employment
laws(Noe and et.al.,
2017).
while taking the
decision in terms of
their health and safety.
Communication skill For effectively
performing the role of
human resource
adviser, it is important
to have the better
communication skill. I
will improve my
communication skill
through attending
various training
Reading articles,
presenting my ideas,
social interactions,
attending conferences
and seminars
I will evaluate my
communication skill
through my mentor as
well as employee by
communicating with
them in various
conflict situations.
6 Months
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session of effective
communication skills.
d). Inclusive learning and development culture
Organizational and individual learning
Individual learning plays an important role in the organizational learning because very organization composed of the
individuals. Individual learning refers to the process in which individual learns independently from their own experiments and notes
which results in improving the performance of the individual. The main purpose of individual learning, it makes individual more
competent because they learn free of mind which results in better knowledge and skill of the person (Sessa and London, 2015).
Organizational learning refers to the process of transferring the knowledge and skill of the employees within the organization
for improving the overall performance of the enterprise. This procedure results in the higher productivity and profitability of the
company.
Training and development
Training and development activities plays an important role maintaining a better working organizational culture through
developing the knowledge and skill of the employees. It includes the individual training and development which makes the better
career path for the individual in terms of becoming successful person in their life whereas, organizational training and development,
improves the skill and knowledge of the employees for improving the performance of the employees as well as the increasing the
productivity and profitability of the High- town housing association(Sundstrom and et.al., 2016).
Learning cycle model
Learning cycle model defines the process of effective learning and also explain how a person learn from various ways. This
model includes four elements such concrete Experience, reflective observation, abstract conceptualization and active experimentation.
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The first element shoes that life is full of experience and person can learn effectively from their experience which reduce the weakness
of the employees and improve the performance towards the attaining the business objective of the High-town housing association.
Reflective observation elements include thinking about what they have done and evaluate their experience in terms of good or bad.
Abstract conceptualization generate the hypothesis about the meaning of our experience and in the active experimentation stage
organization evaluates the hypothesis that is adopted by the employees and these procedure results in the sustainable business
performance because of the employees professional development which contributes their best possible efforts towards the sustainable
growth of the high- town housing association(Prothero, 2015).
Need of continuous learning and professional development
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Illustration 1: Learning Cycle Model

Continuous learning and professional development play an important role in sustainable business performance of the High-
town housing association because it is a continuous process of improving the knowledge and skill of the employees which creates an
inclusive learning and developing culture at the work place which results in the high productivity of the firm. Continuous learning and
professional development enhance the ability of the High-town housing association which enable company to compete in an
increasingly complex market place (Illeris, 2018). It improves the job retention because it makes work more flexible for employees at
every level and gives a powerful sign in terms of employees personal and professional growth which makes sustainable business
performance of the high-town housing association.
Continuous learning is related to ongoing professional development of employees and therefore I feel I will focus on over my
weakness and threats by involving in organizational learning programs and session. I feel continuous learning will helps m in
improving my interaction which is the major skill on which I need to focus as an HR advisor. Apart from this I feel CPD offers best
opportunity to growth and improve without making extra efforts and therefrom to improving my knowledge over employment was and
regulations I will aim at communicating with HR executive of High town housing association. These are the individuals who can
assist me in managing learning and knowledge according to changes of business and business environment.
SECTION 2 BRIEFING PAPER
DATE:
TIME:
Introduction: The paper will outline high performance working system in High Town housing association with its key elements like
decision making, training, etc. Also, it will derive approaches of performance management which helps the firm in measuring
employee’s performance on the basis of comparison, results and quality of work.
A). Key elements which helps in creating the high-performance working system
The high-performance working system is defined as the set of management practice which are designed to create a work place
environment where employee has a greater involvement and responsibility towards the attainment of organisational goal. High
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performance working system can be create effectively in the high town housing association through various element such as
participation in decision making, training and reward system (Argyris, 2017).
Decision making
It is the important element which helps in creating high performance working system in the high-town housing through
allowing employees in the decision-making process and also encourage employees to make the decision which affect their immediate
environment which results in terms of employee feel more empowered and creates a committed workforce.
Training
High performance work system can be creating effectively by high-town housing association through providing training to the
employee for improving their skills which are needed in terms of performing their job. It is the element which improve the working
efficiency of the employees and also set a greater responsibility towards the accomplishment of the organisational goal (Buchanan
and McCalman, 2018).
Reward system
Employees will be less likely to participate in the high-performance working system if they are not received any reward for
their work. Through reward system high-town housing association encourage employees’ interest towards their work which help in
creating the high-performance working system in the organisation because when employees feel motivated, they give their best
possible efforts in improving the overall performance of the company.
B). Improving organisational performance through high performance working system practices
High performance working system plays an important role in improving the overall performance of the organisation because
HPWS identifies the importance of the clearly identifying goals and objective. For implementing those goals, high-town housing
association delegate the decision making throughout the organisation and empower their employees for accomplishing
organisational. With the help of the high-performance working system includes the reward system which encourage employees
interest towards the work of the high-town housing association which improves the overall performance of the firm (Jiang and Liu,
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