Developing HR Skills: Individual, Team, and Organizational Performance

This report delves into the multifaceted role of an HR adviser, focusing on the essential knowledge, attributes, and skills required for success, including interpersonal and communication proficiencies. It provides a personal skill audit, highlighting strengths like recruitment and communication, while acknowledging weaknesses and opportunities for growth within the context of a charity association like Hightown Housing. A detailed professional development plan is presented, outlining objectives for enhancing communication, time management, and adaptability to organizational changes. The report further examines the significance of learning and development cultures and models to support continuous professional development, alongside an analysis of high-performance work systems (HPWS) and their benefits for improving organizational performance. Different approaches to performance management are evaluated, emphasizing their impact on fostering a high-performance culture and commitment within Hightown Housing. The report concludes by synthesizing these elements to offer a comprehensive understanding of the HR adviser's role in driving individual, team, and organizational success.

Developing Individual, Teams
and Organisations

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
1. Knowledge, attributes and skills required to conduct HR adviser role...................................3
2. Personal skill audit .................................................................................................................4
3. Professional development plan with a reflective statement of your development needs........5
4. Learning and development culture with the organisation and a well recognized learning
cycle model for implementing continuous professional development for sustainable business
performance.................................................................................................................................8
5. Key factors that make up the HPW systems and the system operation within organisation 10
6. Benefits of applying HPW practices to improve Hightown's performance..........................11
7. Different approaches to performance management and their support on high performance
culture and commitment within Hightown Housing.................................................................12
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
Strong team plays an important role in achieving organisation's goals and objectives.
Strong team is must for the efficient and effective work in the organisation. A good team work is
necessary for an organisation success and development because all the tram members works
together with equally distribution of work and it can help in finishing the work quickly and
faster. Hightown housing association is a UK based charitable association. This association is
operating in bedfordshire, berkshire, buckinghamshire and hertfordshire. They have main
purpose is help people if they want to need care and support to provide affordable house on rent
or for buy. Hightown association have major focus on the people safety.
MAIN BODY
1. Knowledge, attributes and skills required to conduct HR adviser role
HR adviser plays an essential role in the organisation's recruitment and management procedure.
It helps the organisation to provide high skilled and talented people as an employee of a
company. There are various knowledge, attributes and skills are required to a HR adviser.
Knowledge
The human resource adviser should have a great knowledge of HR procedures and policies. They
should have a high experience of selection and recruitment practice. HR adviser have a quality of
advising, interpreting and implementing all the procedures and agreements. In the Hightown
housing association, HR adviser must have the ability to treat people and employees well. HR
adviser should also have a strong experience of their own organisation's functions and also a
little awareness about other industry (Adams, 2019). They should also have a good knowledge
regarding policies development and strategic planning and properly followed it. HR adviser have
an advance understanding of labour legislation. HR adviser has a similar role as a HR consultant.
They are an important part of the HR management team. They have a high knowledge of federal
and state employment laws. HR adviser plays a main role in managing day to day operations of
the HR also they have strong experience of HR systems and effective communication policies.
Skills
Every HR adviser must have the most important skill i.e. interpersonal skills. Interpersonal skill
is the essential skill that can assist in dealing with many people at various stages across the
hightown housing association (Clark and Seider, 2017). HR should also have a great self

confidence with knowledge of all the policies. The HR adviser should have numerous skills and
qualities such as administration and organisational skills. They should have a great experience of
HR system and IT programmes of hightown housing association to conduct all the technical
activities in a very efficient way. HR adviser have a skill to design fair and errorless
organisations policies. They have a strong communication power and ability to build
communication between company's employees, clients and all level of the hightown housing
association. They are very determined and driven by nature. They should have a great skill of
solving all the company's issues quickly with a logical and practical approaches. HR adviser
must have a skill to advise senior employees and effectively work with them.
Attributes
The best HR advisers are available and approachable to employees and managers. HR adviser of
hightown housing association should have a great confidence in their ideas and abilities when
consulting anyone. They have a good listener quality and work together with all the employees to
resolve their various issues quickly (Grandin, 2018). The HR adviser must have good experience
in the related sector because hightown wants good professional staffs in their organisation.
Trustworthy is the most important attribute for an excellent HR adviser. HR adviser of hightown
housing association have to ensure that all the work culture, policies and ethics of the
organisation are followed by staffs, employees, managers and themselves.
2. Personal skill audit
Strengths-
In my opinion the HR advisor have a great strength of selection and requirement process. They
have a leading role in the association that they will inform the various news and informations
regarding the changes in strategic planning of the organisation. HR adviser will also have a
ability to measures all the related issues of operations and management. They have a big strength
to convene staffs for accepting the changes and make actions accordingly. They are very capable
to take any challenges related to any situations in the organisation. The new skilled and talented
employees are selected by the HR because they have a power to analyis people in a short period.
HR adviser have a huge strength to eliminate the gap between the management team and
company's staffs (Huang and et.al., 2018). HR professional has a great quality of give effective
directions to employees and association related to the management of an organisation.
Weaknesses-

The HR team should be a very responsible while recruiting new employee in the
organisation because it can directly affects the operational and production activities. If the HR's
work efficiency is not according to association's environment than its creates several issues in the
organisation. Hightown housing association is charity association than HR have to face various
ups and downs related to charity income and its management. If the HR have not good and
expertise knowledge of state employment law and federation employment law than it can
generate a huge liability on the association and HR team (Karasu and et.al., 2016).
Opportunities-
HR advisor has a great opportunity for expanding their growth in the next level. They
have also a great opportunities to select great and skilled employees to enhance the performances
of an organisation. By this they can also grab the whole market with new and attractive products
and services. By making strong network and connections HR can influence the great
professionals for business development to improve the operations and profit margin of an
association. They have also a big opportunity to gain experience from various market and
affectively apply it in their association. HR adviser can grow their business extensively by
increasing talented staffing.
Threats-
There are numerous competitors in the market to influence the association's goals and
objectives. They can directly meet the company's sales executives and negatively effects the
other company's operations (Larsson, 2019). So, the association have to start their functions
from the very beginning. In the charity association there are various emergent situations reflects
in the association than the HR has to deal with in a very emergency situation that can be a big
threat for the entire HR team.
3. Professional development plan with a reflective statement of your development needs
Development
Objectives
Priority Activities to
be
undertaken
Resources Target
Start
Date
Target
End Date
Criteria for
Success
Communicati
on
High The HR team
should have
Resources
necessary
1st October 31st
December
A great
communication

conduct all
the
communicati
on practices
such as
written and
verbal
(Pagliaro,
2015).
such as
written and
oral
communicati
on.
skills can
enhance
company's
operational
activities and
improve the
communication
between the
donors and
attract more
people for
charity and
increase their
trust on the
charity and also
enhance their
willingness for
it. Good
communication
makes the great
impression on
the people or on
the client
coming to meet
or for interview
makes a various
differences and
advance
communication
skills will be
attracts more

people to this
association.
Time
Management
Medium Tasks is been
divided
according to
the time
management.
Organisation
should pick
up the task
by
specification
of time.
Planning of
the each task
according to
time division
by efficient
workers.
1st
November
28th
February
proper time
management
will create a
great help in the
successful
planning of an
event. It can
assist in the
completion of
task in a short
period by
efficient and
effective
manner. Tasks
will complete on
the fix time. HR
should ensure
that employees
or staff will
follow this
procedure of
plan by which
organisation can
achieve its goal
and more profit
margin.
Change in
Management
Medium Maintain
peace in the
Change the
employees
1st October 31st
December
The
association's

association
work culture
and proper
management
of employee
work
according to
their role for
create
comfortable
work
environment.
work process
according to
changes in
the
management.
operational and
functional
activities will
not be influence
by the working
structure if the
change in
management and
the management
creates any other
changes in the
organisation
(Perez and et.al.,
2016).
Conflict
resolving
Low Face to face
communicati
on with the
staffs or
employees to
build a great
relation.
A great
Knowledge
and ability of
the working
hours. Good
understanding
of the
industry's
environment.
1st January 30th April Organisation can
work effectively
and efficiently
when no conflict
occurs within
the association.
If the conflicts
occurs within
the organisation
then the work
ability of
employee will
reduce.

4. Learning and development culture with the organisation and a well recognized learning cycle
model for implementing continuous professional development for sustainable business
performance
Organisational and individual learning-
The organisational and individual learning in the association a great procedure for
sustainable development of an organisation. Individual learning means generating new skills and
ideas for the successive increment in the working activities and gain a huge expertise for making
work more productive. Sharing the knowledge is must because it can help the other employees of
an organisation and it is very helpful for the successive growth of an association. Individual
learning is a great source of become professional and specialized in any related field.
Organisational learning means the specialisation in all the level of an association. The main
purpose of an Organisational learning is to develop association's work environment, increment in
work efficiency and captured the all power to stand against changing situations in the association
(Raschle and et.al., 2018).
Training and developments-
Trained employees are the main pillars of an organisation. The training and development
activities in an association is to trained the employees or staffs to deal with various changing
environment of an association. It also helps the organisation's employees to adjust according to
changes in their job roles in the association. It can provide a great knowledge, attitudes and skills
to the employee to conduct their work more effectively according to their job designation.
Trained employees helps the association to achieve their objectives and goals in a very efficient
manner. The large understanding between the management and employees can create a big
development in an association.
Need for continuous learning and professional developments-
continuous learning is very necessary tool for the modern workplace because things are changing
constantly. Technological changes, employees and company direction are the major changes in
the association. It can assist an association to encourages workers for lifelong learning.
Assimilating- This type of people are fully focused on the abstract and concept. Assimilating
type of people are don't care about the other people, they majorly give their concern on the actual
concept. This type of people are give their concern on the logical theories because they totally
believe on the actual concept of the situations (Romanenko and Nikitina, 2016). They are not

attracted towards other peoples or the practical values. They are like to reading and growing their
knowledge and also they prefer to attend lectures.
Diverging- This type of people have different point of view. They are very sensitive and have a
unique point of view to see things. They have various different ways to settled down any
situation. They use imagination theory for conducting things and they prefer to see.
Converging- this type of people less concern about other people and with their personal learning
can solve many issues and also find great practical solutions to complex situations. They are
more concern about the technical tasks and take it very seriously. With the practical approach
they will find a way to use ideas and theories.
Accommodating- This type of people are find their satisfaction by providing great learning to
other peoples and fulfilling their needs. They are very sensitive, kind, nurturing and supportive.
they provide the common learning to the public.
5. Key factors that make up the HPW systems and the system operation within organisation
The major key elements that make up the HPW system are job specification, reward and
compensation, pay according to performance, in-house issues solving and work-improvement
team.
Reward and compensation-
Reward and compensation is a great element to maintain the high performance culture in
an association. In the hightown housing association, people who are highly engaged in the
charitable activities should be more respected and rewarded with much proud. The HR team
should have to give their concern on the hard working employees. Employees who are give their
extra efforts in the organisation are rewarded and that can motivate the staff for doing this again
and again (Rosenberg, Lotrecchiano and Mallinson, 2017).
Innovation programmes-
Many Innovation programmes will encourage the employees of an association to doing
unique operations for the fast development of an organisation. With the positive interactions
between the employees and HR can boost the employees performances with innovative thoughts
and ideas. Association have to organize the many innovative programmes to enhance the
employees ideas and it is very best for the benefit of the company. In this changing time,
innovation is must for the improving people's thoughts and opinion.
Pay according to performances-

The HR team should have to ensure that the employees are getting their salary according
to their performances. If the employee works harder and gives extra efforts to completed their
work in a very effective way than they can expect a higher increment in its pay. So, HR should
have to recognize all these activities in the pay system. All the employees are equal in an
organisation.
In- house work-improvement and problem solving teams-
HR should have to take concern about the proper working environment of an association.
In the hightown housing association, HR team should have to develop an in-house problem
solving team. This is very beneficial for the employees or staffs by providing quick and clear
solutions for specific issue (Schulz and Stevenson, 2019). The work culture of an organisation
should be very peaceful because it improves employees operations.
6. Benefits of applying HPW practices to improve Hightown's performance
High performance working will increase the hightown housing association's identity,
enhance the job engagement, encourage employee creativity, encourage employee voice and
motivate the employee behaviour. High performance working improves the productivity and
effectiveness of the organisation's employees. HPW practice can helps in reducing cost for the
association and also creates more value for the employees. High performance working can will
enhance job engagement. They influence the employees to participate and give their best efforts
in the organisation's activities. It encourage the active participation of employee in the hightown
housing association's operations. It can build a positive relationship between the individual and
association. It develops employee's performances, satisfaction and positive attitudes.
HPW can build a great bond between the employees and organisation. Organisational
identification includes organisational relationship, social identity and perfect bond with
association and other employees. Hightown housing association can use organisational identity
to determine the new hires abilities and develop productive work environment.
High performance working practice can also develop an employee creativity. It helps the
employees to provide great and effective solutions of their complex issues. Employee creativity
is a vital part in the management changes (Walker, 2018). It also encourages in talent
management. Creative ideas of an employee plays a major role in the association growth and
development. It protects team environment and improve task complexity.

HPW practice will encourage the employee voice. It is great source by which employees
can contributes in the organisational activities and functions. It can motivate the employees to
share their innovative ideas and opinion for the great effective operations of an association. It
provides an abilities and various rights to the employees for proper hightown housing association
functions. It helps in good decision making process for the errorless activities of the association.
7. Different approaches to performance management and their support on high performance
culture and commitment within Hightown Housing
Performance management is necessary for manage variable changes in the organisation
and association. There are various actions can be followed by hightown housing association for
the effective performance management. First is, determination of association's goals, strategy and
priorities. Perfect performance planning by managers, HR team and employees can driven the
association's objects. Performance in hightown housing association can be managed by HR by
receiving feedback from employees and managers. HR should thave to evaluate managers
performance. Performance management can also be analysis by employee's self evaluation and
their productive input.
Management of objectives- it the association's objectives are taken and approved by
organisation's managers and employees that it can say that the company have proper
management of objectives. It provides an effective right to the employees to decision making and
its motivate the association's employees very much. Strategic management model have a great
objective to improve the employees performances (Karasu and et.al., 2016). It is very essential
for the efficient and effective work of an association because it can encourage the management
and employees to work together.
Collaborative working helps to create positive and friendly environment in the hightown
housing association. It helps the organisation to conduct its work more effective and efficient
manner. This approach will create a healthy environment in a housing association. HR has a
major role in this because they will create a high interaction between other employees and
managers.
CONCLUSION
Hightown housing association is a very big charitable association in the UK. It controls 6500
houses. Their major aim is to provide great help to the people by offering budget house for buy